A cautionary tale: be careful when you search Google for an airline’s telephone number. One of my Award Expert clients just got ripped off, big time. We had booked a trip for her in American Airlines + British Airways...
Lufthansa First Class Never Disappoints
Lufthansa First Class never disappoints. Never. Yesterday I flew from Los Angeles to Munich, a route now served by the A380. There wasn’t really anything new and different (though Wi-Fi is now free). And that’s the point. I’ve never...
How I Almost Missed My Flight (Again…)
Yesterday afternoon, I almost missed my flight to Munich despite arriving at the airport two hours before departure. It’s a long story, perhaps too much information, but bear with me. Yesterday I was driving to lunch with my business...