Theft of Saks Fifth Avenue bedding continues to be a problem on United Airlines. So much so that United has redesigned its business class menus to warn against theft. Nicely, of course. Like warning labels on tobacco products, onboard...
An Abortive Argument Against An Arrogant American Airlines’ Agent
I don’t know when I am going to practice what I preach, but I could not help but to argue with an AA reservation agent on Saturday. As always, it was to my own detriment. Here’s the story. An...