When it comes to actually honoring EU261/2004 obligations, it seems that most airlines will initially stonewall you, hoping that you will just give up. In the case of SWISS, a sharply-worded letter to the CEO did the trick. A...
Air France First Class Is Even Better On The Ground Than In The Air
Yesterday, I wrote about my incredible first class experience in the air. But the ground experience was even better. I already mentioned the incredible ground service I received, which included an escort almost from door to door. Let’s start...
A New Airline In An Unlikely Place
A new airline has sprung up in the unlikeliest of places: Yemen. Queen Bilqis Airways recently commenced regular commercial flights from Aden to Amman. Here’s a water-cannon salute from the company first arrival in Amman. It appears the airline...