Chris Orr, a longtime United Club agent in Denver, retires on Wednesday. Her consistently superior customer service…and public service…over the years serve as a remarkable testimony to her character.
Orr began donating blood in 1976. Since then, she has donated more than 70 gallons of blood…the only woman in Colorado to surpass that milestone. It all started when her cousin became sick and eventually lost his battle to leukemia. Searching for a way to help battle pernicious diseases, Orr began donating twice a week. And 43 years just flew by…
I was not even aware of Orr’s generous public service until last week. But I was certainly aware of her superior customer service. Over the years, Orr has met me with a smile over and over from her usual corner position in Denver’s United Club. Whenever I experienced irregular operations or other unintended delays, I knew I could always count on Orr to help get me to my destination.
That smile was so contagious. She was always in a good mood and she was one reason I loved connecting in Denver.
Back in 2014 as I crossed the MillionMiler threshold with United on a flight from Denver to New York LaGaurdia, she thanked me for “your own smile and being so loyal over the years” as I waited in the United Club prior to my flight. What a touching moment. I only saw her 4-5 times a year, but it was like seeing an old friend.
Orr is a remarkable human being whom I will deeply miss when connecting in Denver. But she’s not retiring from her blood donations and I hope to see her once in a while onboard as a passenger enjoying her well-earned flight benefits. The pictures in this story are from Orr’s Facebook caption. I loved the caption of the picture below: “Made some great friends on the way over! Wonderful seatmates for 15 hours!!” Sounds like Orr to me!
I wish Orr all the best in the next chapter of her life.