For all the talk about healthy options and vegetarian dishes, United passengers love their comfort food. During his presentation at Flight Plan 2020 last Friday, Toby Enqvist, United’s Chief Customer Officer, talked about new plant-based options, expanded choices, and the...
Los Angeles To New Zealand For 5,000 American Miles? Don’t Be Fooled.
As nice as redeeming 5,000 miles to fly from Los Angeles to New Zealand using AA miles sounds, please don’t take your eyes off the bigger picture. These gimmicky redemptions come at great cost. Last night, American Airlines ran...
Southwest Comes Out Swinging Against Flight Attendant Who Alleged Voyeurism
Southwest Airlines has vowed to “vigorously defend” against a flight attendant lawsuit which alleges two pilots placed a hidden video camera in an aircraft lavatory on a flight to Phoenix. After initially failing to directly address the matter, Southwest...
Will Qatar Airways Bail Out Malaysia Airlines? I Doubt It.
Qatar Airways has been named one of three airlines on a shortlist to invest in troubled Malaysia Airlines. Meanwhile, Qatar Airways has sent mixed signals, making clear it will not acquire the airline, but leaving open the possibility of...