If you’re a United MileagePlus member, you probably received an email last night from CEO Oscar Munoz thanking you for the bailout. It’s a nice note overall, in the sense that it is sincere in gratitude and cautiously optimistic...
What Is American Airlines Trying To Accomplish With $16 Fares?
One Mile at a Time notes that American Airlines is running $16 one-way fares between Los Angeles and Miami next month. Just what is AA trying to accomplish? I questioned the idea of quarantining early-on, but have largely signed...
The Existential Airline Dilemma: Refund Or Survive
I’ve been hard on airlines all week, noting they are breaking the law by refusing to issue refunds for flight cancellations. My opinion remains principally unchanged. Today, however, I want to look at the issue from the airline side....
United Airlines Drastically Reduces Service Onboard
I was wondering what took United so long. The carrier has finally matched the cutbacks to onboard product introduced by American and Delta during a time of heightened tension over COVID-19. United Airlines “Streamlines” Beverage + Meal Service Onboard In...
United Closes All Non-Hub Clubs; Only Nine Lounges Remain Open
Citing a continued decrease in demand, United is shuttering all of its lounges at non-hub airports, leaving open just a handful of clubs at mainland U.S. hubs. United Lounges Currently Closed Effective March 29, 2020 the following lounges will...
Video: New Airbus A350 German “Air Force One”
I’ve written before about the embarrassing mechanical problems Germany has had with its government jets. In an attempt to remedy the problem once and for all, the first of three new Airbus A350-900s will soon be delivered. First Airbus...