United Airlines is making it easier than ever to secure a hotel booking and meal voucher when your flight is delayed or canceled with a new digital solution called Hotel Hub. United Airlines Hotel Hub United has rolled out...
Southwest CEO Warns “The Ship Is Taking On Water” But Flight Attendants Appear Indifferent
In a memo to employees sent last weekend, Southwest Airlines CEO Gary Kelly warned that “the ship is taking on water.” As Southwest Airlines moves closer to furloughs for the first time in its history, Kelly is warning that...
Star Alliance Embraces New Diplomatic Role
Star Alliance CEO Jeffrey Goh finds himself in a changed world in which the sort of products and services his organization offers have become far less relevant during a period in which airlines are struggling for survival. While these...
Model Claims Southwest Airlines Discriminated Against Her Due To Breast Size
A “model” was ordered to cover up on Southwest Airlines flight or face ejection after flight attendants deemed her outfit crossed the line of decency. She claims she was targeted for her large breasts and not her revealing outfit....
British Airways Defends Its Decision To Retire 747
British Airways abruptly retired its fleet of Boeing 747-400 aircraft over the summer, blaming COVID-19. But the newly-installed CEO now touts the decision as a huge boost to British Airways’ sustainability efforts. British Airways Defends 747 Retirement Speaking at...