After a positive experience at Versailles in Miami Airport, I took my son Augustine to the real Versailles in Miami’s Little Havana neighborhood where we enjoyed a late-afternoon lunch A Delicious Cuban Lunch At Versailles In Miami Versailles, calls...
United First Class Passenger Forced To Give Up Seat For Unaccompanied Minor

Is it fair game to expect you to surrender your preferred first class seat so that a teenage unaccompanied minor “can remain in the sight” of a flight attendant? One Global Services member seated in first class was not...
Refused Transport On Miami Taxi (“Your Ride Ain’t Long Enough”)

After docking in Miami and clearing US immigration and customs, we stepped out of the cruise port in hopes of grabbing a taxi to our nearby hotel. But after two drivers refused to transport us when they found we...
American Airlines Flight Attendant Boasts, “I Don’t Do Pre-Departure Beverages Anymore”

As flight attendants at American Airlines continue to fight for a new contract, it appears that some are consciously engaging in “self-help” by deliberately denying pre-departure beverages to first class customers with the justification that they are insufficiently paid...