Welcome to my next trip report, which will be a bit unique…a Route 66 road trip across the United States instead of my usual airplane journey. We took a family vacation retracing the old Route 66 from Los Angeles...
New De-Escalation Training At American Airlines Seeks To Lower Tensions Between Veteran Crew Members And New Hires

Flight attendants at American Airlines are being trained on de-escalation…with each other, with particular emphasis on calming tensions between new hires and senior flight attendants. New American Airlines Flight Attendants De-Escalation Training…With Each Other As noted by PYOK, flight...
My “Coffin” Business Class Seat On Delta Air Lines 767-300…

Hey Delta, let’s talk. You’ve got a great lounge product, delectable food, and a very respectable Delta One business class seat on the A330-900neo and A350-900. But business class on the 767-300? It’s time to say goodbye to these...
Coffee As A Soothing Balm For Fire-Ravaged Altadena, California

When disaster strikes and lives are turned upside down, it is often the familiar–like a good cup of coffee–that helps to begin the process of healing. The Eaton fire in Altadena, California has really hit close to home, not...
Emirates Flight Attendant Shares How She Busted Up A Couple Getting Naughty In Galley…

A former Emirates flight attendant has recounted an amusing anecdote of how she broke up a couple who was getting a little carried away in the galley in the middle of a long flight…yes, the flight attendants are watching...