As I hinted in my earlier Finnair A350 post, our late start from Amsterdam doomed my connection to Los Angeles, though it did not have to end this way… Missed Connection In Helsinki On Finnair The pilots blamed the...
First Impressions: Finnair A350 Business Class

From Amsterdam to Helsinki I flew on a Finnair A350-900 in business class, my first time flying the Finnair A350 since the premium cabin was retrofitted with new seats….that don’t actually recline. Finnair A350 Business Class – My First...
Crazy: American Airlines Gate Agent Threatens To Eject Family Because Father Tried To Carry His Daughter’s Bag

A young family shares a very sad story that occurred on American Airlines and cries out for immediate correction: a gate agent who made up a ridiculous rule requiring carry-on items and then threatened to deny the family boarding...
Denied Access To Oneworld Lounge In Amsterdam…

A learning moment, perhaps? For the lounge agent and maybe for me too? I was denied access…at least initially…to the oneworld lounge in Amsterdam despite holding a boarding pass for a oneworld carrier (Finnair) in business class. I Was...