Delta Air Lines has purportedly banned a passenger after their (fake) service dog attacked a blind passenger and his (real) service dog. Report: Passenger Banned After Fake Service Dogs Attack Blind Man And His Real Service Dogs After Delta...
United Airlines Will Retire 21 Aircraft, Blaming Plunging Demand

Blaming plunging demand from the US federal government and between Canada and the USA, United Airlines will accelerate the retirement of 21 aircraft, a move CEO Scott Kirby claims is evidence of how nimble United has become. United Airlines...
How I Keep My Kids Quiet On Flights Without Seatback Screens

No seatback screen for kids? No problem. My best advice for keeping children occupied on a flight without screens is to keep them busy eating and drinking. Small snacks made a big difference on our two-hour flight on a...
United Airlines CEO Thinks Customers Are “Sticky”

Among the many interesting remarks made by United Airlines CEO Scott Kirby yesterday, I found his reference to customers as “sticky” both interesting and quite compelling. United Airlines CEO: Customers Are “Sticky” Kirby appeared with other airline CEOs at...