Hilton did what big brands pragmatically do when a franchise turns into a political firestorm: it cut ties. Hilton Cuts Ties With Hampton Inn After ICE Booking Controversy Spirals Earlier today, I shared that a Hampton Inn in Lakeville,...
United Global Services Member Throws Fit After Family Boards Before Him
Flying in first class does not guarantee class, and holding elite airline status often seems to confer a sense of self-importance rather than actual importance. A recent United Airlines boarding incident illustrates that point perfectly. United Global Services Member...
Amsterdam Schiphol Meltdown Enters Day Five As Cancellations Spiral Out Of Control
Amsterdam Schiphol Airport has entered its fifth straight day of major disruption, with snow, ice, and operational constraints continuing to cripple one of Europe’s busiest hubs and sending shockwaves through airline schedules across the continent. Amsterdam Schiphol Airport Meltdown...
Free Inflight Wi-Fi Begins Today On American Airlines Flights
After years of charging for inflight internet on most of its flights, American Airlines is finally making free Wi-Fi a reality for many travelers as the airline begins rolling out the complimentary in-flight connectivity starting today. American Airlines Begins...
Hilton Hotel Cancels ICE Agents’ Reservations, Sparks DHS Backlash And Corporate Damage Control
A controversy involving a Hilton-branded hotel in Minnesota is drawing national attention after federal immigration agents alleged their reservations were canceled because of their affiliation with Immigration and Customs Enforcement (ICE). The incident has prompted responses from the Department...
