I’ve been refreshing my reviews of domestic United Clubs lately and noticed that I had never published a review of the United Club in Atlanta, which I visited just a month before the pandemic began. While this lounge is currently closed, this review will give you an idea of what to expect once it re-opens.
United Club Atlanta (ATL) Review
Location + Hours + Access
The lounge is located in the North Terminal, Concourse T, of Atlanta Hartsfield-Jackson International Airport between Gates 11 and 12. Due to the pandemic, it is temporarily closed.
Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight.
Furthermore, one-time passes from Chase are accepted or can be purchased for $59. Note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary.
Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service. Also note that from ATL, United does not give premium cabin passengers access on domestic flights without status.
Global Services passengers are also allowed complimentary entrance.
To access the lounge, you’ll need to take an elevator or stairs to the lower level, walk down a hallway lined with classic United photos (and an army of Delta jets out the window), and then check-in.
This is a smaller lounge in a non-hub airport. As such, the lounge is on the small size and seating is limited. Still, you’ll find the lounge in the style of other recently refurbished United Clubs, with a mix of chairs and a dining area with round tables. Along the windows is a long table with tall chairs.
Food + Drink
Remember, my visit was about a month before the world closed down. At the time, United still offered a full selection of soups and salads along with hummus and pita chips, carrots, whole fruit, and candy.
When this lounge re-opens, which I predict will be in spring 2022 (though hopefully sooner), I would expect something similar, though United is currently offering only pre-packaged food in its airport lounge network.
Whatever happens with the food, I do expect the drinks to remain unchanged. Unlike most United Clubs, there was no bartender: all alcohol was self-serve (which included beer and wine only). Coffee, tea, soda (or do they say “coke” in Atlanta?), juices, and water were available too.
Just a shout-out to the United staff in this lounge: they were great. Very kind, chatty, wanted to know if I needed any help (agents are rarely proactive at other lounges)
Restrooms are available. No showers.
This is a small lounge at a non-hub but important United station. The staff here were simply lovely and I look forward to returning to this lounge after the pandemic.