Cathay Pacific will honor deeply-discounted business and first class fares briefly available on New Year’s Eve. On Twitter, the carrier stated: Happy 2019 all, and to those who bought our good – VERY good surprise ‘special’ on New Year’s...
Hong Kong Airlines vs. Aeroplan: An Ethics Lesson
Hong Kong Airlines will honor its $500-600 business class fares from the U.S. to Asia. That warrants praise…and an ethics lesson. While not $0 fares, these business class fares were equivalent to economy class prices. Consequently, I had some...
Jail Time for Publishing a Mistake Fare?
A German court has ruled that websites can be fined and owners jailed for publishing so-called “mistake” fares. The ruling comes out of Bavaria, a more conservative and business-friendly region of the German Republic. Lufthansa sued a travel website...
Air France Writes Me, Issues Refund
Last week I noted that it had been more than 18 days since Air France cancelled my first class ticket and 1.) I still had not been notified and 2.) my money was still being held. Well, Air France...
Air France Holding My Money, Hasn’t Reached Out…22 Days Later
It has been 22 days since I booked a suspiciously cheap Air France first class fare. While Air France cancelled the ticket four days after booking, it still has not refunded my money or even reached out to me...
Real or Mistake? Frontier Airlines Slashes Fares by 99%
Since the subject of “mistake fares” seems to be a recurring theme on this blog, let me ask you this: is 99% off too good to be true? Frontier closed 2017 with a 99% off sale using the promo...
Dear Air France, If You Cancel My First Class Ticket, I WON’T Sue You
Unlike the SWISS First Class award redemption controversy, today’s Air France first class deal was a pricing mistake. I knew it, everyone knew it. I did manage to book a ticket…from 38,000 feet above the air over Turkey…I’ll detail...
Air New Zealand Makes My Case
I had previously discussed the issues with fare price protection for both consumers and brands. I outlined how fares have been priced so competitively that they rival genuine mistake fares and that the need for legislation protecting both is...
Dealray is How I Find Great Deals
When I return from a trip and begin flooding social media (follow me on Facebook, Instagram and Twitter) with photos from our trips, it never fails that someone asks me, “How do you find these amazing deals?” If...
