The B18 United Club at Chicago O’Hare is currently my least favorite of the four United lounges at ORD due to the more limited food selection and threadbare furniture, but it brings back many happy memories.
United Club Chicago ORD B18 Review
I arrived in the lounge around 6:00pm and left around 7:00pm to board my flight to Los Angeles. I’ve visited this lounge for years and there’s something about returning to it each time that makes me smile.
Location + Hours + Access
Located next to gate B18, this lounge is currently open from 5:00am to 8:00pm. It is located directly adjacent to a gate shared by Lufthansa and United at the end of the B concourse in Terminal 1.
Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight.
Furthermore, one-time passes from Chase are accepted or a single-visit pass can be purchased at the reception desk for $59. Access using one-time passes may be limited if the lounge becomes too crowded.
Also note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary.
Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service. Also note that from ORD, United does not give premium cabin passengers access on domestic flights without status.
Global Services passengers are also allowed complimentary entrance.
For this lounge, you enter on the terminal level, present your credentials at a check-in desk on the right, then proceed down an elevator or escalator to the lower-level lounge. With the lounge at aircraft level, the windows are frosted but there is plenty of natural light.
As you step off the escalator, immediately to your right are large phone booths in which you can sit down and make phone calls without disturbing others.
Adjacent to a trio of desks with agents offering ticketing help, there are oversized wing chairs and a round table in the middle.
The main part of the L-shaped lounge includes a large seating area in between a buffet and bar and more seating around the corner.
But upon closer examination, I noticed many of the seats have not aged well. They are not that old, which is particularly concerning and demonstrates the importance of buying quality product that is not just nice-looking upon purchase, but durable.
Food + Drink
Food and drink selections are currently pre-packaged, though I was pleased to see a number of sandwiches and salads available that were quite tasty.
Breakfast Selections (before 11:00am) include:
- Hardboiled eggs
Lunch/dinner selections (after 11:00am) included:
- caprese salad
- tortilla chips
- instant noodle soup
- string cheese
- potato chips
- Rice Krispies Treats
Note, this lounge had no hot food, including hot dogs (let alone Chicago-style hot dogs) or burritos. Prior to the pandemic, this lounge had a wonderful selection of hot and cold items including scrambled eggs with potato and sausage with fresh berries and yogurt for breakfast and delicious soup and salad later in the day:
A Coke Freestyle machine and illy coffee machine offered self-serve beverages while the bar (menu here) was staffed. Passengers traveling in United’s Polaris business class on transoceanic flights are given a voucher for two premium drinks. Both illy coffee machines, while nice in theory, were broken or turned off.
Restrooms are located to the right of the main seating area. Like other United Clubs, there are no showers available.
This is my least favorite United Club at Chicago O’Hare due the (more) limited food selection. It also can get crowded during peak departure periods. While it is still pleasant enough to wait out for your flight, I recommend you head down both the larger B6 lounge for a better food selection (at least for now…hopefully we will see a full restoration of hot food choices in the weeks ahead).
If you’d to compare this lounge to United’s others at ORD, you can review them here:
One final note. Before this lounge was remodeled (back in its Red Carpet Club days), it used to all be on the upper floor (space that has now been converted into a restaurant). Here’s a picture of me in the lounge from 2005. Oh how time flies…
(yes, I used to dress up when I flew in first class)