• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  Lounge Reviews • United Airlines  >  Review: United Club Houston (IAH – Terminal B)
Lounge ReviewsUnited Airlines

Review: United Club Houston (IAH – Terminal B)

Matthew Klint Posted onSeptember 7, 2021September 7, 2021 12 Comments

Although only offering pre-packaged food items, the Terminal B United Club was the least crowded of the four I visited at Houston Bush Intercontinental (IAH) and very much an old-school Continental lounge in terms of appearance.

In This Post:
  • United Club Houston IAH Terminal B Review
    • Location + Hours + Access
    • Seating
    • Food + Drink
    • Restrooms
  • CONCLUSION

United Club Houston IAH Terminal B Review

I reviewed this lounge prior to my flight to Los Angeles on my way home from Brazil.

Location + Hours + Access

Located next to gate B18, this lounge is currently open from 7:45am to 8:00pm seven days a week. It is located above the United Express ticket counter in the south mezzanine of Terminal B. You can take either the stairs or elevator upstairs.

Access is reserved for United Club members, Chase United Club Visa holders, Star Alliance Gold travelers, and international business or first class passengers traveling on any Star Alliance flight.

Furthermore, one-time passes from Chase are accepted or a single-visit pass can be purchased at the reception desk for $59. Access using one-time passes may be limited if the lounge becomes too crowded.

Also note that if you hold a Star Alliance Gold card from United Airlines (Premier Gold or higher), you can only access the lounge when traveling in conjunction with an international itinerary.

Those who have a Star Gold card from other programs can use the lounge when traveling on any Star Alliance flight in any class of service. Also note that from IAH, United does not give premium cabin passengers access on domestic flights without status.

Global Services passengers are also allowed complimentary entrance.

Seating

After checking-in, you turn left and find a long hallway down the center of the lounge, with rooms on both the right and left sides.

On the right side are rectangular-shaped rooms with chairs around the perimeter. These were crowded and therefore it was difficult to take pictures without violating the privacy of other guests.

On the right side, there were two work areas, with ergonomic office chairs and long black granite tables.

The cleaning staff in the lounge was pretty slow in clearing trash away – I noticed waste stacked all over the lounge.

Food + Drink

In the back of the lounge is the bar and food area, a much larger room with natural light plus additional seating. The bar is staffed, not self-serve.

Beyond alcohol, beverage selections include coffee, hot water (for tea), water bottles, and cranberry juice (served in little elementary-school sized plastic containers). The espresso machine was “out of order.”

Breakfast items included:

  • Chobani yogurt
  • Bagels
  • Oatmeal bars
  • Oranges
  • Apples

Yep, that was it.

Restrooms

Unlike the dated but still attractive decor of the club itself, the bathrooms looked well past their prime and are in need of fresh tile and a cosmetic refresh.

CONCLUSION

A final word: the staff in this lounge was very kind. I was warmly greeted on the way in and way out. That really makes a tremendous difference and creates a lasting good impression. That said, the lounge amenities were very much lacking, even compared to the other United Clubs in the airport. This is a more quiet lounge, but until United restores full service, skip it if you are looking for something to eat.

Previous Article When Hannibal Lecter Flies On American Airlines…
Next Article Lufthansa Predicts USA Will Not Reopen To Europeans Until Christmas

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • United Airlines Air Traffic Control Game

    United Airlines Adds New Air Traffic Control Game To Mobile App

    August 11, 2022
  • United Airlines Places Deposit On Flying Taxis

    August 11, 2022
  • United Flight Attendant Promoter Score

    In The Echo Chamber, United Flight Attendants Vent Their Frustration…

    August 9, 2022

12 Comments

  1. Winnie Reply
    September 7, 2021 at 4:45 pm

    Great review! Glad to see more and more lounges opening. I hope the Polaris lounges open up soon, since I’m flying out on polaris in a few weeks.

  2. Bob Reply
    September 7, 2021 at 4:51 pm

    Your pictures make this lounge look much better than it really is. The truth is that this lounge is dated, extremely filthy and in dire need of a complete renovation. I have spent much time here as one does when Barbie jets are always delayed and/or cancelled from this terminal. There is also a very loud female bartender whose voice could be heard in the entire club. I admit that I haven’t been in this club since covid started, so things might have changed. Or not.

  3. Esteban Reply
    September 7, 2021 at 6:51 pm

    I think United is focusing way more on Denver and San Francisco than Houston.
    I miss the CO days.

    • UA-NYC Reply
      September 7, 2021 at 8:19 pm

      No worries, it’s 1995 all over again in IAH – Work Hard, Fly Right

      • Matthew Klint Reply
        September 7, 2021 at 8:21 pm

        Lol. It truly is.

  4. ChuckMO Reply
    September 7, 2021 at 6:55 pm

    Who the hell would pay $59 for that?

    • TimF Reply
      September 9, 2021 at 7:32 pm

      I often think this about United Clubs in general. As a predominately Delta flyer, but have been dabbling with United enough to get 1K under the covid qualifications, I am just completely in awe that anyone pays for a United Club membership! The Sky Club is far and away a better club. United can promise to improve the in-flight experience all they want, but that is only half the journey for anyone that is not a hub captive.

    • emercycrite Reply
      September 13, 2021 at 9:13 pm

      @ChuckMO – Agreed. That is one sad waiting room.

  5. MikeL Reply
    September 7, 2021 at 7:44 pm

    @Bob

    100% correct… I have spent years of my life in this club… and although they were supposed to move it when they expanded Terminal B and got rid of the dreaded b84…. The club never moved… and the club has never been updated.

    Now, I’m SUPER happy this club is back open… but for the amount of people they pushed through Terminal B during covid because of downsized aircraft, they should have never closed it… Even pre-covid traffic and traffic now… it’s too small.

  6. Paul Reply
    September 8, 2021 at 2:37 am

    I was there a couple weeks ago. First time in that lounge. I actually liked it compared to some of the more “updated” clubs, since this one had way fewer people. I left the lounge in C and came to this one even though my flight was out of C. I agree that the food was lacking, but there is a Chick Fil A right outside the door, which is always worth paying for 😉

  7. Jim Reply
    September 8, 2021 at 9:10 pm

    My local hospital serves those exact same elementary school style cranberry juice cups – a little embarrassing

  8. Michael McPherson Reply
    November 19, 2021 at 6:37 pm

    United continues to underwhelm with their lounges. I write this comment from the reviewed lounge. The only plus for this lounge was the polite bartender when she told me, and subsequent people, that the drinks they wanted would require payment. The food was prepackaged and fine, but these lounges have seen much better days and use to provide so much more.

Leave a Reply

Cancel reply

Search

Recent Posts

  • Smoking SpiceJet
    Man Smokes Cigarette On Plane, Receives Ridiculous Punishment August 12, 2022
  • Boys' Night LAX
    Boys’ Night Out At LAX August 12, 2022
  • Birkenau Photo Essay
    Photo Essay: Birkenau Extermination Camp August 12, 2022
  • AirTag Luggage Thief
    Witless Teenager Busted For Stealing Passenger Luggage After Apple AirTag Leads Police To His Home August 12, 2022

Categories

Popular Posts

  • American Airlines stock
    Analyst: American Airlines Bankruptcy Increasingly Likely July 24, 2022
  • Avianca 787 Business Class
    Comically Bad: Avianca 787 Business Class July 21, 2022
  • Self-Upgrading Gulf Air
    The Self-Upgrading Imbecile On My Gulf Air Flight… July 18, 2022
  • New Orleans Debauchery
    The Debauchery Of New Orleans July 29, 2022

Archives

August 2022
M T W T F S S
1234567
891011121314
15161718192021
22232425262728
293031  
« Jul    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.