China Eastern showed today its potential to offer industry-leading ground and air service while at the same time showing that it has so much that it can improve upon. In an earlier post I discussed our pre-flight VIP treatment...
Suddenly We are VIPs on China Eastern
Lucky and I offered less than stellar initial feedback yesterday on our China Eastern Flight from Los Angeles to Shanghai. The primary problem was onboard smoking but there were several service lapses that ultimately made for a disappointing in-flight...
