A United Airlines flight from Shanghai to San Francisco diverted to Tokyo after a passenger incident onboard, forcing the aircraft to dump fuel before landing. A first-hand account from a fellow passenger makes this one more complicated than the...
Cat Prances Through Turkish Airlines Business Class Like He Owns The Place
A Siberian cat named Reinhardt recently flew Turkish Airlines business class on a Boeing 787-9, prancing down the aisle and then calmly settling into his human’s lap like Don Vito Corleone stroking a cat in The Godfather. Cute? Absolutely....
Alaska And Hawaiian Near 150 Starlink Aircraft As Free Wi-Fi Push Accelerates
Alaska Airlines and Hawaiian Airlines now have Starlink Wi-Fi installed on nearly 150 aircraft across their combined fleet, putting the carriers ahead of schedule in their push toward free, fast connectivity onboard. Alaska And Hawaiian Hit 150 Starlink Aircraft...
“It’s A River!” Delta Passengers Told To Hold Bags For Landing After Lavatory Floods Aisle
A Delta flight from Los Angeles to San Francisco had water running down the aisle from the front lavatory during approach, forcing passengers to lift their bags off the floor for landing. That is gross enough, but the safety...
Review: Alaska Airlines 737 MAX 9 Premium Class
My journey from Chicago to Seattle in Alaska Airlines Premium Class was very pleasant thanks to a a delicious breakfast onboard and a smooth flight with functioning Wi-Fi and friendly service. Alaska Airlines 737 MAX 9 Premium Class Review...
Ryanair Backs Down, Will Stop Charging Parents To Sit With Their Children
UPDATE: Ryanair has now changed its family seating policy after the UK Competition and Markets Authority opened an investigation into its mandatory parent-child seating fee. Under the revised policy, parents traveling with young children can avoid paying extra to...
Alaska Airlines Cuts Mexico Routes As Hawaii Takes Priority After Merger
Alaska Airlines is cutting several seasonal Mexico routes this winter and shifting capacity toward Hawaii instead. On paper, that is a simple network adjustment. In practice, it says something more interesting about what Alaska Airlines has become after its...
Star Alliance Now Treats United Polaris Lounges Like Lufthansa’s First Class Terminal
Star Alliance has updated its lounge access rules, and United Polaris Lounges now explicitly sit in a very rare category: ultra-premium spaces excluded from ordinary alliance lounge access rules. Star Alliance Gives United Polaris Lounges Ultra-Premium Protection Star Alliance...
Passenger Snuck Dog On JetBlue Flight. Then It Pooped In The Cabin.
A JetBlue passenger allegedly snuck a dog onboard, then the dog defecated in the cabin. Incidents like this are exactly why airlines need to enforce pet rules before the aircraft door closes…and have the freedom to ban dogs altogether...
American Airlines Adds More First Class Seats, But Economy Gets Tighter On A319s, A320s
American Airlines is refreshing its Airbus A319 and A320 cabins with more first class seats, larger overhead bins, power at every seat, and updated interiors. That is good news if you are sitting up front, but the economy class...
Asiana Says Already-Ticketed Star Alliance Awards Won’t Be Valid After Exit
Asiana Airlines appears prepared to void already-ticketed Star Alliance partner award reservations for travel after its alliance exit. Even if it warned members this might happen, that does not make the policy any less customer-unfriendly. Asiana Refuses To Honor...
Delta CEO Says Airfares Will Fall When Airlines Can Fly More. Will They Really?
Delta Air Lines CEO Ed Bastian says airfare will come down when airlines can fly more. He is not wrong, but passengers may reasonably wonder why fares rise so quickly when costs go up and seem to fall so...
United Airlines Adds Live TV To Starlink Seatback Screens, At Least For Now
United Airlines is adding live TV to seatback screens on some Starlink-equipped aircraft this summer, including live sports, news, weather, and entertainment. United Adds Live TV To Starlink-Enabled Seatback Screens United Airlines and DIRECTV are teaming up to stream...
Great Coffee In Palm Springs, CA
I’m in Palm Springs quite a bit and have two go-to coffee shops that I return to over and over again. Great Coffee in Palm Springs, California My favorite coffee in town is at Cartel Coffee Lab. Cartel Coffee...
Delta’s LAX Advantage Is Not Just Ambition, It’s Gates
Delta Air Lines sees an opening at LAX, but Los Angeles is not a market that airlines “win” so much as one they survive. The opportunity is real, and the gate constraints facing competitors may give Delta a rare...
Shocking Survey: Too Many Passengers Still Don’t Understand They Must Leave Bags Behind During Evacuations
IATA has launched a new safety campaign reminding airline passengers to leave their bags behind during an emergency evacuation after a startling new survey revealed many passengers still do not know better. Leave Your Bag Behind: IATA Warns Passengers...
Turkish Airlines Confirms Premium Economy Comeback, Reviving “Comfort Class” Era
UPDATE: Turkish Airlines has now confirmed that premium economy is coming back. Speaking to Skift, Turkish Airlines chairman Murat Şeker said, “We are going to have premium economy,” adding that the carrier is targeting the beginning of 2028 for...
Qatar Airways Makes Avios More Secure, But Far Less Flexible
UPDATE: Qatar Airways’ new My List restrictions are now live. Privilege Club members can now create a personalized list of up to four other Privilege Club members for whom they may redeem Avios for award flights. Those members must...
United Airlines Fixes One Of The Most Annoying Parts Of Calling Customer Service
United Airlines is adding a small but helpful call center feature that could save customers from one of the most frustrating parts of airline customer service: repeating everything to an agent after already fighting with the phone bot. United...
Review: United Polaris Lounge Newark (EWR)
The United Airlines Polaris Lounge at Newark Liberty International Airport (EWR) has expanded and is now better able to handle the peak-day afternoon rush, as I experienced during a recent late afternoon visit. United Polaris Lounge Newark Review (EWR)...
