The Thai Airways Royal First Lounge in Bangkok offers personalized service, a la carte dining, and a quiet oasis from bustling Suvarnabhumi Airport. This review will include photos from my visits over the years…I’ve never reviewed this lounge before and...
First Impressions: Hong Kong Airlines A350 Business Class
Earlier this week I flew from Los Angeles to Hong Kong aboard a brand new A350 on Hong Kong Airlines. Overall, I was quite impressed by the flight. First, I did not wind up with the new reverse herringbone...
How I Called Back An Airline Reservation Agent And Reached Her Instantly
Recently, I found myself speaking to one of the loveliest United reservations agents I had ever encountered. She was so cheerful and competent. I needed some help with an award ticket, and that can get very tricky when working...
Singapore Airlines Is Struggling To Sell Premium Economy On Ultra-Longhaul Routes
Yesterday I wrote about Singapore Airlines’ precipitous drop in profits. One more, albeit smaller, reason for the decline: lackluster demand for premium economy seats at a premium price. Singapore recently resumed “ultra-longhaul” flights from Los Angeles and Newark. The...
