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Home » TSA » A Thoughtful Conversation with the TSA in Honolulu
TSA

A Thoughtful Conversation with the TSA in Honolulu

Matthew Klint Posted onSeptember 20, 2012December 9, 2016 10 Comments

I have passed from the “rage” stage to the “education” stage when it comes to dealing with Transportation Security Administration (TSA) agents at U.S. airports. I used to get so worked up over their rudeness, their lack of common courtesy, and their profound lack of common sense exercised under the guise of public safety. Lately, I have tried something different: I ask questions and attempt to engage the agents.

During my Honolulu trip a couple weeks ago, I could not find the intra-island checkpoint that Friendly Skies suggested to avoid an encounter with a full body scanner, so I ended up in a deserted security checkpoint near the Delta check-in desks. There were about four agents standing around talking and only one other passenger going through the security checkpoint. A TSO was standing near the metal detector with his arms crossed and directed me into the full body scanner, what we call a nude-o-scope on Live and Let’s Fly.

Of course I asked for an opt out, but rather than standing by silently I decided to engage the TSO who would perform the pat-down. A stocky guy with a thick Boston accent waddled over and put his gloves on. He was nice enough and impressed that I picked up a Boston accent all the way in Honolulu (trust me, it was not hard…). As he began his search, I started interrogating him.

ME: Do you know why I did not go through the AIT machine over there?

TSO: Sir, I can assure you the amount of radiation you receive is nothing compared to…

ME: No, no–it has nothing to do with health reasons. I  get much more radiation from my cell phone. I have a constitutional problem with these machines.

TSO: A what problem?

ME: Constitutional. I believe these machines–that perform a virtual strip search without probable cause–violate my 4th Amendment rights. That is why I refuse to go through them.

TSO: Are you a lawyer or something?

ME: Yes.

TSO: Oh, but you realize this is for safety right?

ME: When liberty and security collide, a balance must be drawn, but I think the balance tips far too much in the direction of security.

TSO: Let’s not forget about 9/11.

ME: Let’s not forget about our constitution or use 9/11 as an instrument of fear to coerce public support.

TSO: We can’t even see the naked images anymore–look [pointing to the cartoonish images now displayed]. Do you know how this works?

ME: I do and it is a step in the right direction, but that is a skin put over the real image–don’t you think that if someone was caught smuggling something in, the picture would be needed for evidence? Do you really these pictures are not saved?

[silence]

Let me ask you this. I was flying through your hometown recently and they asked me to state my name while examining my boarding pass and my photo ID. What is the point of that?

TSO: Well, terrorists might have fake IDs.

ME: Ok, but what does it really matter? First, are terrorists smart enough to conceal sufficient weaponry to blow up an airplane but too dumb to know the name on their own ID? Second, does it really matter what my name is? If you are effectively screening me, why are ID checks even necessary? 

TSO: We use multi-layers of security to keep you safe.

ME: Did you read about the story in Dallas where a woman–a government agent testing these full body scanners–slipped a handgun in her bra and made it through the full body scanner undetected five times? These machines were rolled out with no operational testing…

TSO: Really? I find that hard to believe. Was it a plastic gun?

ME: Google the story when you get home. This wasn’t a joke. You remember those puffer machines?

TSO: Yeah.

ME: And why don’t we have them anymore?

TSO: They didn’t work.

ME: And yet we spent millions of taxpayer dollars on them without testing them–your tax dollars and mine. Are you not outraged?

TSO: But these machines are different.

ME: Really? I would google that story I told you about. Five times–at DFW. No joke.

[I began gathering my belongings–my flight was already boarding]

TSO: It was nice to talk to you sir. Thanks for sharing your thoughts with me.

ME: And I appreciate that you are doing your best in the job you have. Just realize that a critical look at your organization suggests most of what we must endure at airport security checkpoints is pure theatre.

TSO: You make a fair point.

*    *    *

I doubt I changed his mind about the organization he works for, but I bet he will not quickly forget our conversation. With both Republican and Democratic leadership (with some very notable exceptions like Ron and Rand Paul, Darrell Issa, and John Mica)  continuing to play the fear card and prop up the TSA, change may have to come from the inside. If we all take an extra moment to get the TSA to question themselves, we stand at least a small chance of having a better screening experience, even if it just means a better attitude. That’s worth five minutes of my time. 

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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10 Comments

  1. FriendlySkies Reply
    September 20, 2012 at 4:44 am

    Rotater Cuff trick didn’t work? 😉

    My 94 y/o grandpa has a pacemaker, so after I opted-out of opting-out, I had to wait for him to be groped (can’t go through WTMD, and certainly won’t go through NoS). During his groping, I was a bit surprised that the clerks in HNL are a touch friendlier than their counterparts on the mainland.. Maybe the Island lifestyle?

    Nevertheless, I would hope that more of the clerks could stop drinking so much of the kool-aid, when it comes to TSA. The NoS does not make us safer, despite their attempts to make people believe so. That’s one of the things that aggravates me, especially if they try to argue with me when I opt-out.

  2. Matthew Reply
    September 20, 2012 at 6:19 am

    LOL! I thought of that as soon as I sat down on the airplane.

    It worked at LAX last week! 😉

    But I need PreCheck–it is such a breeze at LAX.

  3. Brad Reply
    September 20, 2012 at 11:45 am

    Matthew, kudos to you for engaging the TSO and having what seemed like a meaningful dialog. I take the opposite track, keep my head down, and try to interact as little as possible.

    PreCheck is amazing. Best of all, the TSO operating that line are cheerful, since they don’t have the indignity of having to grope travelers.

  4. Nick Reply
    September 20, 2012 at 4:10 pm

    Thanks for posting the conversation! I was just travelling through DCA on Sunday and remembered the puffer machines installed there! A very expensive experiment…

  5. Lively Reply
    September 20, 2012 at 5:15 pm

    Glad you said something to TSA. It does violate our 4th Amendment right. The government does not have “reasonable cause” to believe that every single person getting on the plane is going to do something criminal. Our person/belongings should not be searched.

  6. Jon Reply
    September 20, 2012 at 6:21 pm

    Just don’t turn into that guy at the Chick-Fil-A drive through berating the person just trying to make a living.

    This approach is similar to letting your bank teller know your thoughts on the bailouts.

  7. Matthew Reply
    September 21, 2012 at 7:00 pm

    @Jon: I see a difference. A Chick-Fil-A guy in the drive through isn’t talking marital rights and a bank teller isn’t responsible for a bailout, but a TSO who gropes you or conducts a full body scan directly pisses on your 4th Amn rights.

  8. Wendy Helm Reply
    September 22, 2012 at 2:47 am

    I’m with Jon, whether you changed the TSO’s mind or not, he still has to work for a living!

  9. Caleb H. Reply
    September 24, 2012 at 10:44 pm

    Looks like Sen. Paul and Rep. Poe just introduced companion bills in the Senate and House, respectively, that are working on this very issue. They’re calling it (as it has been referred to in the past), the “Air Travelers’ Bill of Rights”.

    http://mobile.aviationpros.com/news/10783845/poe-rein-in-the-tsa-protect-our-privacy-and-our-safety?page=1

    While this is fantastic, I’m of the opinion we don’t need another piece of legislation if our 4th Amendment freedoms really do apply to air transportation (and I’ve yet to hear a compelling argument as to why they would not).

  10. Matthew Reply
    September 25, 2012 at 1:38 am

    Tremendous point, Caleb.

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