From Pietermaritzburg to Johannesburg we flew on Airlink, the only game in town. Even with a monopoly on the route and a small ERJ-135 regional jet, the carrier really impressed me. Airlink ERJ-135 Economy Class Review With South African...
Despite being a short regional flight, the service on Airlink's ERJ-135 Economy Class was impressive. The flight attendants were friendly and attentive, making sure all passengers were comfortable throughout the journey. The small cabin size also meant that service was quick and efficient, with no long waiting times for refreshments or assistance.
The overall experience of flying with Airlink on this route was a pleasant one, with the airline going above and beyond to provide a positive experience for passengers. From the check-in process to the onboard service, every aspect of the journey was smooth and well-executed, making it a standout choice for regional travel in South Africa.
Airlink's Monopoly on the Route
As the only carrier offering flights on this particular route, Airlink has a monopoly on the PZB-JNB journey. Despite this, the airline has not taken advantage of its position, instead focusing on providing high-quality service to passengers. The small ERJ-135 regional jet used for the route may not be the most luxurious aircraft, but Airlink has managed to make the most of its limited resources to ensure a comfortable and efficient flight for all passengers.
With limited competition on the route, Airlink has set itself apart by offering a standout service that exceeds passenger expectations. The carrier's commitment to providing a positive flying experience shines through in every aspect of the journey, making it a top choice for travelers in South Africa looking for reliable regional flights.