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Home » Air France » In dealing with Eyjafjallajokull, who should go first? Stranded or confirmed passengers?
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In dealing with Eyjafjallajokull, who should go first? Stranded or confirmed passengers?

Matthew Klint Posted onApril 25, 2010 Leave a Comment

When it comes to irr/ops, should stranded passengers displace confirmed passengers?

I watched a news story this evening about how airlines are dealing with stranded passengers, some who have been waiting for more than a week to cross the pond. Air France, for example, is not bumping off confirmed passengers for stranded passengers and that decision has led to a minor protest at LAX among many anxiously wanting to return to la Patrie.

Other airlines, though the news story did not list which ones, are displacing confirmed passengers in order to accommodate stranded passengers first.

I am of the opinion that same-day confirmed passengers should have priority. If you have a ticket for 25 April, it is not right to be told that you need to wait a couple days because others have a more pressing need for your seat: airlines are not suited to make such a determination. I wish I did have a trip to Europe this weekend so I could volunteer my seat and go at a later time, but I have two words for all those remain stranded: tough luck. I find it beyond ludicrous that not only are some passengers being forced onto later flights as a matter of equity–but that the boneheads running the EU are requiring airlines to compensate passengers for a force majeure. That’s a subject for another post, though, and I’ll spare you any further political political ramblings for now…

What are your thoughts?

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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