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Home » KLM » My 59€ Upgrade on KLM
KLMUpgrades

My 59€ Upgrade on KLM

Matthew Klint Posted onSeptember 10, 2018November 14, 2023 1 Comment

a blue and white airplane on a runway

If you know me, you know that I don’t stray much from Star Alliance unless it is a “review” trip for the blog. Yesterday, however, I found myself on KLM and encountered an unexpected upgrade surprise.

My business partner and I needed to get from Frankfurt to Amsterdam and KLM fares were much more reasonable than Lufthansa. We booked “Economy Light” fares, which includes one carry-on item and one personal item, but no checked baggage. Traveling with hand baggage only is essential to us, but when we are on a longer trip the carry-on bags tend to exceed both the size and weight requirements for discount economy class tickets.

While checking in for the flight on the KLM mobile app, I navigated to the seat assignment page. There, I encountered this:

a screenshot of a video game

You can see that Economy Comfort upgrades were selling for 10EUR and business class for 59EUR. Both sections offer an extra three inches of legroom. Intra-Europe business class on most European airlines offers an identical seat with lounge access and a meal. I already had access to the Air France lounge in Frankfurt by virtue of my Priority Pass membership and I certainly did not need to waste 59EUR for a small meal.

Even so, we decided to upgrade to business class. Why? Luggage. If our luggage was “caught” at the gate, we would have had to pay almost the same amount and remained in the back of the plane.

When paying for the upgrade, the app glitched and consequently showed business class confirmed but our original seat assignments still intact. A call to KLM web support quickly fixed this. The agent who helped me was charming.

a screenshot of a phone

CONCLUSION

It was a wise move. When it came time to board, the gate agent carefully checked carry-on bags (this was Germany after all). More than a few passengers were ordered to consolidate or pay to check a bag. Even though our bags were oversized, the gate agent took a look at our business class boarding passes and said nothing.

I’ll have more details on the flight later this week.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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1 Comment

  1. Naif Reply
    March 26, 2019 at 1:27 pm

    Thank you for sharing this piece of info with us, Matthew!
    Upgrading to business class is always a positive and wise move especially for long-haul trips.

    Thanks again

    Best Wishes
    Naif Alsalem

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