The last time I reviewed the Park Hyatt Zurich was in 2011. Six years later, not much as changed. In the case of this property, that is a good thing.
The hotel is located in the heart of Zurich on Beethoven-Strasse, a fairly quiet city street within walking distance of Lake Zurich. The lobby has soaring ceilings and contemporary artwork. Adjacent to the lobby is The Lounge, which offers breakfast in the morning and a la carte dining all day.
We arrived at noon and were offered two choices: a “junior suite” in a couple hours or a standard room immediately. It was lunchtime so we opted for the upgrade and left the hotel for lunch in town.
This was mistake, for the junior suite at the Park Hyatt Zurich should not be called a suite. Rather, it is a slightly larger room with two chairs and a small table. While I enjoyed the extra space, I would have preferred my own bed and a street view (we had a courtyard view).
Park Hyatt Zurich Junior Suite
The hotel’s common areas are lovely, with lots of light and nice woodwork.
Our assigned room was 322.
It featured a small entryway, a bar containing a coffee machine, and beyond that two (rather uncomfortable) leather chairs and a round coffee table. Also in the room, an ovular desk, king bed, and Bang & Olufsen TV.
The bathroom contained a separate shower, tub, and water closet.
Park Hyatt Zurich Room Service Dinner
This was a work trip and we were very busy during the day…and actually all night thanks to the nine hour time zone difference between Zurich and California. Consequently, we took dinner and breakfast in the room.
I was actually surprised at how reasonable the pricing was for room service. My rack of lamb and John’s steak below were about 40CHF (~$40USD) each. That’s not bad in any country, but a downright bargain in Switzerland.
The food was also delicious.
The chef even included complimentary dessert–carrot cake and ice cream. That was an unexpected treat and I guess served as a “Diamond amenity” in the Globalist era (in which check-in amenities are no longer generally offered).
In case you’re wondering how our main courses stayed hot while we were eating soup, the room service rolling table had a built-in oven.
Park Hyatt Zurich In-Room Coffee + Minibar
After dinner I enjoyed my carrot cake with an espresso from the machine in the room as well as an apple.
Below the coffee machine is a safe and minibar, containing overpriced items that I did not touch as well as additional cups and glasses.
Park Hyatt Zurich Room Service Breakfast
We worked until 5am then slept till 1pm. When we woke up, it was too late for breakfast downstairs, but the room service menu offers 24/7 breakfast.
I do love breakfast at this hotel, and enjoyed wonderful fresh squeezed orange and apple juice, bircher muesli, an omelet, and pancakes. John had a similar breakfast, only waffles instead of pancakes. The only disappointment was the cappuccinos, which were not very good.
At check-out, the room service breakfast had not been deducted. I was expecting this since we had breakfast at 1pm, but upon request the charge was quickly removed, including gratuity.
Park Hyatt Zurich Fitness
I did make time for a workout. The fitness center is small, but very adequate for a good workout.
Park Hyatt Zurich Spa
I also took advantage of the spa (closed during my last stay at the hotel) to relax in the sauna and steam room. Both the fitness center and steam room/sauna were empty. Unlike at almost all hotel spas in neighboring Germany, there was a separate male and female sauna/steam room at this hotel.
Park Hyatt Zurich Restaurant and Bar
We did not visit either place, but parkhaus specializes in Swiss cuisine and ONYX Bar has great indoor and outdoor seating along with a huge selection of wines and cocktails.
Park Hyatt Zurich Business Center
Finally, although they are a bit outmoded in 2017 the hotel still offers a business center. You can print for a nominal fee, though there is free water and coffee inside.
CONCLUSION
This was certainly more of a “work” trip than a vacation, but I always feel relaxed in this hotel. The remodeled spa is great and the rooms, though showing signs of age, remain comfortable. Considering the high room rates ($500-700+ night), the room service is a surprisingly good value. I would not hesitate to recommed this hotel.
Great report. Very impressed with the room service.