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Home » Spirit » Spirit Airlines Backtracks On Blame For Mask Incident
Spirit

Spirit Airlines Backtracks On Blame For Mask Incident

Matthew Klint Posted onApril 7, 2021November 14, 2023 2 Comments

a man wearing a mask and holding a child

Yesterday I wrote about a pregnant mother who was kicked off a Spirit Airlines flight with her husband and children because her two-year-old allegedly could not keep her mask on. Spirit Airlines initially blamed the parents but has since silently re-worded its blame.

Spirit Airlines Backtracks On “Adult” Blame For Mask Incident

If you missed it, check out details and video of the incident here.

Initially, Spirit Airlines claimed the family was thrown off because mom and dad–not the child–refused to wear mask:

a white paper with black text

But without explanation, the statement was updated to remove direct blame from the parents and updated its statement:

a white text on a white background

This likely reflects that Ari and Avital Eisenberg have insisted they abided by Spirit’s mask guidelines and witnesses onboard backed them up.

For example:

I was on the plane. The parents were complying, and the child was eating. Most of the crew agreed there was nothing wrong. There’s a reason the family was let back on the plane while the FA was kicked off.

— yuneeq (@yuneeq) April 6, 2021

Some have pointed out that the Ari Eisenberg was not even complying with the mask mandate in widely-circulated video of the incident:

SHAME ON YOU, @SpiritAirlines.

Folks, watch this video, and kudos to this young African American lady for standing up for this poor pregnant Jewish mom pic.twitter.com/jKjm6qGFMT

— Reagan Battalion (@ReaganBattalion) April 6, 2021

Yes, the father did lower his mask to speak to flight attendant. No, he should not have done that. But I find masks muffle your voice and I’m willing to give him the benefit of the doubt that in a moment of incredulity over what was happening to his family, he simply wanted to be understood.

CONCLUSION

As a general rule, I may not like masks, but I’ve become used to them and have enjoyed not even having a cold this year. I will continue to wear them. But requiring two-year-olds to wear mask is absurd. While the federal mask mandate now requires this, all U.S. airlines (except for Delta) required this long before the federal mandate.

The family was let back onboard on for a reason…Spirit Airlines should just apologize and move on.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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2 Comments

  1. 747always Reply
    April 7, 2021 at 11:30 pm

    The new variants are attacking children. 77000 odd kids have been affected in the state of Maharashtra in India during this surge we are experiencing.
    Similar variants are probably circulating in the USA as well. Mask up, as difficult as it might be. Or lose your child to the disease like the one who died of Covid in my apartment complex last night.

  2. Houston Reply
    April 9, 2021 at 1:27 pm

    Masks are not a well known deterrent enough to justify this type of behavior. If you can take it off to eat, you can certainly take it off to discuss this situation. It is obscured and an insult to most people intelligence. So sick of the mask crap.

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