My first United Airlines flight was from Los Angeles to Denver in the winter of 1995, but I did not start seriously flying United until 2005, the year I decided I did not want to sit behind the curtain...
Delta Actually Improves Skymiles Program with Attractive Upgrade Options
Delta Air Lines has led the U.S. airline loyalty industry in duplicity and penny-pinching for several years running (even with a commendable challenge from United last month) so a day in which positive news is announced is quite rare....
Video: WestJet’s Heartwarming Christmas Surprise
Several airlines have released holiday-themed videos this month, but WestJet’s “Christmas Miracle” film brought a big smile to my face. The simple message–that it is more blessed to give than to receive–is not a trite expression, but a truism that...
Higher Airline Fees in Congressional Budget Compromise
Rep. Paul Ryan (R-Wisconsin), Chairman of the House Budget Committee, and Sen. Patty Murray (D-Washington), Chairwoman of the Senate Budget Committee, have unveiled a compromise plan to fund the U.S. federal government for the next two years, eliminating the spectre of...
