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Category Archives: United Airlines

NewsUnited Airlines

Flight Attendants At United Airlines Asked To Self-Report Poor Service Via “Marginal Service Reports”

Matthew Klint Posted onMarch 27, 2023March 28, 2023 17 Comments
United Airlines Crew Hold Times

With more service elements returning but staffing remaining stagnant, the union representing flight attendants at United Airlines is encouraging flight attendants to file so-called “marginal service reports” to self-report when things go wrong onboard, including poor service. Union Encourages...

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NewsUnited Airlines

United Airlines Names New MileagePlus CEO

Matthew Klint Posted onMarch 25, 2023March 25, 2023 28 Comments
United Airlines MileagePlus CEO

United Airlines has named Richard Nunn as its MileagePlus CEO, a newly-created position that will “oversee the next chapter for the continued expansion of United’s industry-leading loyalty business.” Richard Nunn Named United Airlines MileagePlus CEO Richard Nunn does not have...

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Los Angeles LAXLounge ReviewsUnited Airlines

Review: United Airlines Polaris Lounge Los Angeles (LAX)

Matthew Klint Posted onMarch 24, 2023March 24, 2023 29 Comments
United Polaris Lounge LAX Review

The United Airlines Polaris Lounge LAX remains a tranquil oasis that never seems to get crowded and includes lovely service and a nice selection of food and drinks. United Polaris Lounge LAX Review I’ve visited this lounge often since...

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NewsUnited Airlines

United Airlines Adds Château d’Esclans Rosé Wine To Polaris Business Class

Matthew Klint Posted onMarch 23, 2023March 23, 2023 21 Comments

Polaris Business Class passengers on United Airlines can now enjoy a glass of Whispering Angel Rosé from Château d’Esclans.  Whispering Angel Rosé Wine Now Available On United Airlines I’m far afield from the wine scene (coffee is my preferred...

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Flight ReviewsUnited Airlines

Review: United Airlines 737-700 Business Class

Matthew Klint Posted onMarch 22, 2023March 22, 2023 25 Comments
United Airlines 737-700 Business Class Review

It is not often that I find myself on a United Airlines 737-700 so when the opportunity arose to fly one from Bogota to Houston in business class, I took it. United Airlines 737-700 Business Class Review I arrived...

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United Airlines

The Tragic Death Of A United Airlines Flight Attendant

Matthew Klint Posted onMarch 21, 2023 348 Comments
Kayleigh Scott United Airlines

Kayleigh Scott, a beloved United Airlines flight attendant and human being, has tragically died via suicide. The loss is a painful reminder of how fragile life is and that we must do more to stay in touch with friends...

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Law In TravelUnited Airlines

Color Blind Pilot Sues United Airlines For Firing Him

Matthew Klint Posted onMarch 20, 2023March 20, 2023 18 Comments

While my initial reaction was that of incredulity, I will reserve all judgment in a lawsuit that pits United Airlines against a former pilot who was terminated by the company after he applied for disability due to being color...

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Meal of the WeekUnited Airlines

Japanese Meal In United Airlines Business Class

Matthew Klint Posted onMarch 18, 2023 15 Comments
United Airlines Japanese Meal

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Earlier this week, I...

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NewsUnited Airlines

Catering Improvements Move Forward On United Airlines, Despite Quarterly Loss

Matthew Klint Posted onMarch 16, 2023March 15, 2023 32 Comments

Despite declaring an unexpected quarterly loss, United Airlines is moving forward with more catering improvements in April 2023, including the return of Japanese meals. Catering Improvements Move Ahead On United Airlines In April 2023 Every month, United has returned...

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AnalysisUnited Airlines

Is United’s Quarterly Loss A Negotiating Strategy To Temper Pilots’ Contract?

Matthew Klint Posted onMarch 15, 2023March 15, 2023 22 Comments
United Airilnes Pilots Furlough

At the outset, I want to make clear that I am making no declarative statements, but rather am simply thinking out loud. Could it be that the unexpected quarterly loss United Airlines now forecasts for Q1 is primarily aimed...

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NewsUnited Airlines

United Airlines CEO Explains Unexpected Quarterly Loss

Matthew Klint Posted onMarch 15, 2023March 14, 2023 33 Comments
united require vaccine

United Airlines updated its quarterly guidance to reflect a projection of loss in the first quarter. Let’s review how United CEO Scott Kirby presented the updated guidance to investors. United Airlines CEO Offers Insights On Expected Q1 Loss Speaking...

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Law In TravelNewsUnited Airlines

United Airlines Flight Attendant Stabbed In Neck By Crazed Man On Boston Flight

Matthew Klint Posted onMarch 7, 2023 42 Comments
Man Stabbed United Airlines Flight Attendant

A crazed man stabbed a United Airlines flight attendant with a broken metal spoon in the neck on a flight to Boston. Man Stabbed Flight Attendant In Neck On United Airlines Flight After Failing To Open Emergency Exit Door...

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NewsUnited Airlines

Garlic Bread Returns To United Airlines Polaris Business Class

Matthew Klint Posted onMarch 3, 2023March 3, 2023 41 Comments
United Airlines Garlic Bread

Like a dripping faucet, United is slowly but surely bringing back elements of its pre-pandemic meal service. This month, passengers can expect the return of garlic bread, a crowd-pleaser, on select United Airlines flights in Polaris Business Class. Garlic...

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NewsUnited Airlines

Not Parody: Oscar The Grouch Joins United Airlines Board As “Chief Trash Officer”

Matthew Klint Posted onMarch 2, 2023March 1, 2023 36 Comments

Out goes Oscar Munoz, in comes…Oscar the Grouch? United Airlines has named Sesame Street yeoman Oscar the Grouch as its first Chief Trash Officer. No folks, I’m not joking…and neither is United. Oscar The Grouch Now A Part Of...

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United Airlines

When Death Occurs On United Airlines’ Island Hopper

Matthew Klint Posted onMarch 1, 2023 7 Comments
United Airlines Island Hopper

United Airlines operates an “Island Hopper” service from Honolulu to Guam, calling on five airports in the Federated States of Micronesia and the Marshall Islands. When death tragically occurs onboard, Island Hopper operations become more complicated. Passenger Death On...

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NewsUnited Airlines

United Airlines Refreshes Domestic First Class Menu

Matthew Klint Posted onFebruary 28, 2023February 28, 2023 42 Comments
United Airlines Domestic First Class Menu

United Airlines will offer a wider variety or pre-order meals and a refreshed menu of entrees in domestic first class starting tomorrow. United Airlines Adds New Selections To Domestic First Class Menu For many months, United has promised that...

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Air CanadaNewsUnited Airlines

Air Canada + United Airlines Announce New Transborder Routes

Matthew Klint Posted onFebruary 24, 2023February 24, 2023 10 Comments

Air Canada and United Airline are adding a pair of new transborder routes between the USA and Canada and beefing up service on existing routes as part of a closer partnership in 2023. As Air Canada And United Strengthen...

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Flight ReviewsUkraine 2023 Trip ReportUnited Airlines

Review: United Airlines 767-300 Polaris Business Class Chicago – Zurich

Matthew Klint Posted onFebruary 21, 2023February 21, 2023 25 Comments
United Airlines 767-300 Polaris Review

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. I enjoyed great service by a veteran Chicago-based crew and also managed an extended nap onboard my United Airlines 767-300...

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Ukraine 2023 Trip ReportUnited Airlines

United Flight Attendant Demonstrates How Loyalty Is Won

Matthew Klint Posted onFebruary 21, 2023February 21, 2023 15 Comments

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. The service was excellent on my United Airlines flight from Chicago to Zurich, but I must give a special shoutout...

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Ukraine 2023 Trip ReportUnited Airlines

There’s A Pilot In My Seat!

Matthew Klint Posted onFebruary 21, 2023 83 Comments

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. Stepping onboard my United Airlines 767-300ER flight from Chicago to Zurich, I found someone in my seat: a non-rev retired...

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