United Airlines is at it again. For years, the carrier has turned new international route announcements into a game, hiding clues in increasingly elaborate teaser videos and inviting us to figure out what is coming before the official reveal....
Review: United Airlines 737-700 Economy Class
I enjoyed a short but productive fight on a United Airlines 737-700 in economy class, a fairly rare aircraft for me on the routes I tend to frequent. United Airlines 737-700 Economy Class Review (PIT-IAD) I don’t get on...
Scott Kirby Admits United’s Product Isn’t The Best. His Solution? Build A U.S. Global Juggernaut
I asked United Airlines CEO Scott Kirby about his reported merger overtures to both American Airlines and Delta Air Lines. He would not confirm the conversation with Delta, but his answer revealed something more interesting: Kirby wants to build...
Scott Kirby Asked Me To Guess United’s New Routes. His Reaction To My Predictions Was Intriguing
United Airlines will announce another batch of new routes next week, and after hearing Scott Kirby and Toby Enqvist tease at least one new longhaul route from Denver, I’ve been thinking about what else might be coming. Some guesses...
Inside United Airlines’ Massive Denver Training Center, Where 860 Pilots Can Train Every Day
I was in Denver yesterday for the ceremony marking completion of the first phase of United Airlines’ expanded Flight Training Center, and the scale of the operation is impressive: nearly 700,000 square feet, 86 training devices, and the ability...
United Airlines First Class Breakfast: Gruyere Chive Ciabatta Bread Pudding Vs. Ricotta Pancake Soufflés
A recent unexpected upgrade on United Airlines to first class meant breakfast onboard, with six choices that were new to me. I opted to try the gruyere chive ciabatta bread pudding…and also the ricotta pancake soufflés. Gruyere Bread Pudding...
United Airlines Can Finally Unlock Its New 787-9 Polaris Suite Doors
UPDATE: The FAA has now certified the privacy doors on United Airlines’ new Boeing 787-9 Polaris suites for use in flight. Until now, the doors on United’s new Polaris and Polaris Studio suites had been locked in the open...
United Airlines Has A Secret Elite Status Above Global Services
Most frequent flyers know that Global Services sits atop the United Airlines elite status pyramid, an invitation-only tier reserved for the carrier’s most valuable customers. But there is actually another level above it, so exclusive that even many seasoned...
United Airlines Passengers Tackle Drunk Man During Chaotic Flight To Houston
An apparently intoxicated United Airlines passenger picked a very bad place to become belligerent, prompting the captain to warn passengers to “protect the flight deck at all costs” before fellow travelers ultimately wrestled him down and restrained him. United...
United Airlines Passenger Threatens Everyone With Her “Big-Time” Attorney Brother After Flight Delay, Gets Arrested Instead
A United Airlines passenger faced a badly delayed flight from West Palm Beach to Newark, then managed to turn an already frustrating situation into an arrest, a one-year airport trespass warning, and a very awkward phone call with her...
Compound Pricing: A Concerning United MileagePlus Trend On One-Stop Itineraries
While it may be an anomaly, I wonder if United Airlines is deliberately tightening MileagePlus space on connecting flights in a way we have not previously seen in which pricing for multi-flight itineraries will compound or become additive? Is...
10 Hours In United Airlines 767-400 Polaris Business Class…
My United Airlines flight from Washington Dulles to Sao Paulo, Brazil on a 767-400 in Polaris Business Class was very restful…exactly what I needed after an early morning and long day. I’ll offer my first impressions of the flight...
Review: United Airlines 737-900 First Class
To begin my trip to Brazil, I flew from Los Angeles to Washington Dulles on a United Airlines 737-900 in first class, a comfortable daytime flight with excellent service and a solid breakfast. United Airlines 737-900 First Class Review...
United Airlines Says Goodbye To 250 Million Plastic Cups With New Paper Design
United Airlines has begun eliminating its familiar transparent blue plastic cups and replacing them with a new recyclable paper cup designed for both hot and cold beverages. The environmental benefits sound substantial, but I am not convinced this represents...
Booked: LATAM 787-9 And United 767-400 Business Class On A Wild Brazil Turnaround
I’m off on a very quick jaunt to Brazil, closing the bookend on a mileage partnership that ended almost a year ago. I’m Flying To Brazil…For A Few Hours…On United And LATAM Last September, in the final days of...
United Airlines Paid Me $1,500 To Give Up My Seat, Just Like The Good Old Days
I took advantage of my first voluntary denied boarding (VDB) situation in years on United Airlines over the weekend, netting me $1,500 in travel credit and bringing back very happy memories of my travels on United as a youth....
United Airlines CEO Scott Kirby Tells Trump, “I’ve Waited My Whole Career” For IAD Rebuild
United Airlines CEO Scott Kirby spoke for less than a minute during the White House announcement of a $22.5 billion overhaul of Washington Dulles International Airport, but one line captured how long United has been waiting for this moment....
United Airlines Is Sending Its Most Premium 787-9 To Four New Houston Routes
United Airlines is expanding its premium-heavy Boeing 787-9 with the new Elevated interior beyond San Francisco, adding four long-haul routes from Houston later this year and early next year. United Expands Elevated 787-9 To Four Houston Routes United Airlines...
United Airlines Flight Attendants Can Now Sleep In Secret Bunks Instead Of Jumpseats
United Airlines flight attendants traveling on a space-available basis may soon trade one of the least comfortable seats onboard for one of the best-kept secrets on a widebody jet: the hidden crew bunks above the passenger cabin. United Flight...
United Airlines Bans Humanoid And Animal-Like Robots From All Flights
United Airlines has banned humanoid and animal-like robots from both the cabin and checked baggage, following a similar move by Southwest Airlines after a robot passenger went viral earlier this year. United Airlines Bans Humanoid Robots From Its Flights...
