A United Airlines captain whose flying career was cut short by ALS was able to take one final retirement flight, with his own son in the cockpit. It is a beautiful story, and a sad one too. United Pilot...
United Airlines Passenger Shames Flight Attendant For Eating During Boarding, Says The “Warthog” Should “Go On Ozempic”
A passenger publicly shamed a United Airlines flight attendant for eating during boarding, calling her a “warthog” and telling her to go on Ozempic. Even if you think crew members should not eat in view of passengers, the assumptions...
Review: United Airlines 737 MAX 9 Economy Class
Here’s a side-by-side review of a United Airlines 737 MAX 9 in economy class from Los Angeles to Chicago so that you can compare what has changed over the last couple of years and also know what to expect...
United’s New Premium 787 Grounded Again Over Reported TCAS Issue
United’s brand-new “Elevated” 787-9 has been grounded again, just days after returning from Boeing, and the reported is a serious one involving the Dreamliner’s Traffic Alert and Collision Avoidance System. United’s Brand-New Premium 787 Grounded Again After Reported TCAS...
Sweet Irony: Fourth Of July Celebration…In United Club London
In honor of America’s 250th birthday, I’m re-running this story from 2022, though I suspect there are even more extra special festivities going on today at the United Club in London Heathrow. Quite the ironic venue, eh? Stop by...
United Airlines Adds “Twilight Bag Drop,” Teases Free “Home Bag Pick-Up” At Chicago O’Hare
UPDATE: United Airlines is bringing back, or more formally debuting, its “Twilight Bag Drop” at Chicago O’Hare over the Fourth of July travel period after several months of testing. The service allows United passengers departing ORD between 5:00 am...
Korean-American Doctor Says He Was Mocked With “Konnichiwa” Greeting After United Airlines Flight
A Korean-American physician says he was greeted mockingly with “Konnichiwa” after a flight by someone he initially assumed was a United employee, then watched as the awkward exchange turned into something more insulting. While this may not be a...
Scott Kirby Says United Airlines Is Spreading American Values Around The World
Scott Kirby’s July 4th message to United employees mixed patriotism, corporate pride, and his usual claim that United Airlines is not just the biggest airline, but “the best airline in the history of aviation.” Scott Kirby: United Airlines Plays...
United Airlines Paid A Passenger 98,000 Miles To Take A Later Flight
A United Airlines passenger scored 98,000 MileagePlus miles for taking a later flight, and offers a useful reminder: if you are flexible, do not wait until the gate to volunteer. United Passenger Scores 98,000 Miles For Taking A Later...
“We Almost Hit A Drone!” United Airlines 737 Comes Within 100 Feet On Newark Approach
A United Airlines 737 landing at Newark came within about 100 feet of a drone, according to pilots, in the latest reminder that careless or pernicious drone operators can create very real danger around airports. United 737 Nearly Hits...
Delta Challenges United On Los Angeles–Newark, But Without Lie-Flat Seats
Delta Air Lines is returning to Los Angeles–Newark, betting that enough local travelers will choose Delta at Newark even without matching United’s premium product. Delta Will Fly Los Angeles–Newark, But Can It Pull Travelers Away From JFK? Delta Air...
United Airlines 777 Dumps Fuel, Diverts To Tokyo After Passenger’s Behavior Baffles Cabin Crew
A United Airlines flight from Shanghai to San Francisco diverted to Tokyo after a passenger incident onboard, forcing the aircraft to dump fuel before landing. A first-hand account from a fellow passenger makes this one more complicated than the...
Star Alliance Now Treats United Polaris Lounges Like Lufthansa’s First Class Terminal
Star Alliance has updated its lounge access rules, and United Polaris Lounges now explicitly sit in a very rare category: ultra-premium spaces excluded from ordinary alliance lounge access rules. Star Alliance Gives United Polaris Lounges Ultra-Premium Protection Star Alliance...
United Airlines Adds Live TV To Starlink Seatback Screens, At Least For Now
United Airlines is adding live TV to seatback screens on some Starlink-equipped aircraft this summer, including live sports, news, weather, and entertainment. United Adds Live TV To Starlink-Enabled Seatback Screens United Airlines and DIRECTV are teaming up to stream...
United Airlines Fixes One Of The Most Annoying Parts Of Calling Customer Service
United Airlines is adding a small but helpful call center feature that could save customers from one of the most frustrating parts of airline customer service: repeating everything to an agent after already fighting with the phone bot. United...
Review: United Polaris Lounge Newark (EWR)
The United Airlines Polaris Lounge at Newark Liberty International Airport (EWR) has expanded and is now better able to handle the peak-day afternoon rush, as I experienced during a recent late afternoon visit. United Polaris Lounge Newark Review (EWR)...
United’s Brand-New 787 With Polaris Studio Suites Sent Back To Boeing After Operational Woes
United’s first new “Elevated” Boeing 787-9 Dreamliner with Polaris Studio suites is heading back to Boeing after a rough start in commercial service. Whatever the precise technical issue, it appears serious enough to hobble service and now pull United’s...
Review: United Airlines 757-200 Business Class, A Lie-Flat Seat Saved My Short Domestic Hop
This flight review will be a bit different than my normal reviews, focusing more on an extended flight delay and how I passed the time than the seat and features itself of the United Airlines Boeing 757-200 in business...
Review: United Airlines 777-200ER Domestic Polaris Business Class San Francisco – Newark
I flew on a United Airlines internationally-configured 777-200ER from San Francisco to Newark in Polaris Business Class, my first time flying on a premium transcontinental flight on United Airlines since the carrier rebranded some of its domestic routes as...
Couple Books Aisle And Window On United Airlines, Then Talks Over Passenger Stuck In The Middle
A United Airlines passenger shared a story about a seat swap conversation after ending up between a married couple who had booked the window and aisle hoping the middle would remain empty. I have some sympathy for almost everyone...
