While I’m not offering legal advice, passengers who were allowed to enter the United States without clearing passport control and customs on a Norse Atlantic flight from Paris to New York should not feel compelled to return to the...
Lufthansa Ticket Counter Horror Story
A passenger shares a disturbing story about trying to standby for an earlier flight on Lufthansa. Ticket counter agents purportedly mocked his request, belittled him, and called the police at Frankfurt Airport. Was the passenger justified in being upset?...
Review: SWISS A320neo Business Class
From Zurich to Copenhagen I flew in SWISS Business Class on the A320neo. It was another typical SWISS flight, which is to say another solid flight. SWISS A320neo Business Class Review SWISS Business Class has not changed in years,...
Review: SWISS Alpine Lounge Zurich (ZRH)
At the SWISS Alpine Lounge in Zurich, less is more and yet the simple, subtle design and offerings of this lounge make it one of my favorite in the world. SWISS Alpine Lounge Review ZRH I recently spoke fondly...
