Another evacuation, this time on SWISS, and another reminder that many passengers still do not understand the most basic rule in an emergency: leave your bags behind. SWISS Flight Evacuated In Delhi After Aborted Takeoff, As Passengers Take Bags,...
SWISS A330 Economy Class: Great Food, But A Very Long 9.5 Hours
We flew back to the USA from Switzerland on a SWISS A330 in economy class, where we enjoyed excellent food onboard, but found other elements of the flight disappointing. SWISS A330 Economy Class – My First Impressions My original...
SWISS Charges A Premium In Europe, But For What Exactly?
My SWISS Airbus A220-300 flight from London to Zurich was pleasant enough, but it left me asking a simple question: what exactly are you paying a premium for to fly SWISS versus a budget carrier? SWISS Vs EasyJet: What...
Why We Flew EasyJet Instead Of SWISS To Switzerland
As much as I love flying SWISS, it just made more sense to fly EasyJet considering flight schedules and availability. Yet it came at a cost. Why We Chose EasyJet Over SWISS To Switzerland We arrived in Copenhagen (CPH)...
A Candid, Honest, Brutal Review Of New SWISS A350-900 Business Class
A reader flew the brand new SWISS A350-900 in “Swiss Senses” business class from Boston to Zurich over the weekend. His thoughts are below and quite interesting. Road Warrior Not Impressed With New SWISS A350-900 Business Class This reader...
Review: SWISS Business Lounge A – Zurich (ZRH)
I’ve used the SWISS Business Lounge near the A Gates of Zurich Airport twice recently when traveling on SAS, both times in the morning, and immensely enjoyed this Star Alliance lounge. SWISS Business Lounge A Review – Zurich (ZRH)...
SWISS Upgrades Service In First And Business Class
SWISS is rolling out a major refresh to its premium cabin service, with updated dining concepts in both First and Business Class that move away from the tray model toward a plated, restaurant-style presentation. SWISS Unveils New Inflight Service...
Nice: SWISS Upgrades Longhaul Economy Class Experience
SWISS is updating its soft product in longhaul premium economy and economy class, a genuine upgrade that will make for a better onboard experience, especially in the rear of the aircraft. SWISS Upgrades Economy Class + Premium Economy Soft...
SWISS Crew Films, Distributes Video Of Couple Joining Mile High Club In First Class Galley…
A SWISS flight crew is under fire for filming a couple joining the mile high club in the first class galley and then distributing it via WhatsApp. There’s plenty of scorn to go around here. SWISS Crew Faces Discipline...
A Simple Yet Satisfactory Breakfast On SWISS
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sometimes, the...
Simply Perfect: Bircher Muesli On SWISS
My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sprüngli Bircher Muesli, A...
Cheeky SWISS: 3 Tips To Be “Perfectly Prepared” For Boarding
In an accent that could not be more Swiss, flight attendant Janic offers us three tips on how to be perfectly prepared for boarding when flying on SWISS. How To Be “Perfectly Prepared” For Boarding On SWISS Let’s look...
Oat Milk Now Available On All SWISS Flights
Those who cannot drink cow milk or prefer a vegan alternative can now order Oatly oat milk with their coffee or tea on all SWISS flights. Oat Milk Now Available On SWISS In 2023, SWISS introduced The Oatly Caffè...
SWISS Denies Compensation Claim Again, Claiming Mechanical Issue Is “Extraordinary Circumstance”
Earlier this week I wrote about a case of SWISS denying compensation to a traveler, absurdly blaming an Airbus A330 mechanical issue on a Boeing 737 problem from two decades ago. I figured SWISS would do the right thing...
SWISS Denies Compensation Claim With Outrageous Lie
There are no depths to which SWISS…or its AI-generated customer service team…will go to deny compensation claims. Not only do I speak from personal experience, but from having advised many on similar matters. Yet I’ve never seen a customer...
Wi-Fi Prices On SWISS Finally Come Down To Earth
It only took a decade longer than it should have, but SWISS is finally lowering in-flight wi-fi prices to levels that are simply expensive and no longer exorbitant. It is a move in the right direction… SWISS Wi-Fi Prices...
Review: SWISS A320neo Business Class
From Zurich to Copenhagen I flew in SWISS Business Class on the A320neo. It was another typical SWISS flight, which is to say another solid flight. SWISS A320neo Business Class Review SWISS Business Class has not changed in years,...
Review: SWISS Alpine Lounge Zurich (ZRH)
At the SWISS Alpine Lounge in Zurich, less is more and yet the simple, subtle design and offerings of this lounge make it one of my favorite in the world. SWISS Alpine Lounge Review ZRH I recently spoke fondly...
Review: SWISS A330-300 Business Class
From Boston to Zurich I traveled on SWISS onboard an aging yet nevertheless comfortable A330-300 in business class. While SWISS business class, particularly on the A330, represents a below-average product these days, I quite appreciated the superb service onboard...
New “SWISS Senses” Business And First Class Seats
SWISS will introduce brand new “SWISS Senses” business and first class seats onboard in a move that will match Lufthansa and usher in a new era for the flag carrier of Switzerland. SWISS Introduces New “SWISS Senses” Business + First...