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Category Archives: SWISS

NewsSWISS

Nice: SWISS Upgrades Longhaul Economy Class Experience

Matthew Klint Posted onMarch 6, 2025March 5, 2025 9 Comments
SWISS Economy Soft Product

SWISS is updating its soft product in longhaul premium economy and economy class, a genuine upgrade that will make for a better onboard experience, especially in the rear of the aircraft. SWISS Upgrades Economy Class + Premium Economy Soft...

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SWISS

SWISS Crew Films, Distributes Video Of Couple Joining Mile High Club In First Class Galley…

Matthew Klint Posted onDecember 4, 2024December 4, 2024 16 Comments
SWISS Mile High Club

A SWISS flight crew is under fire for filming a couple joining the mile high club in the first class galley and then distributing it via WhatsApp. There’s plenty of scorn to go around here. SWISS Crew Faces Discipline...

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Meal of the WeekSWISS

A Simple Yet Satisfactory Breakfast On SWISS

Matthew Klint Posted onNovember 11, 2024November 11, 2024 11 Comments
SWISS Breakfast

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sometimes, the...

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Meal of the WeekSWISS

Simply Perfect: Bircher Muesli On SWISS

Matthew Klint Posted onSeptember 7, 2024September 6, 2024 12 Comments
SWISS Saveurs Bircher Muesli

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sprüngli Bircher Muesli, A...

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SWISS

Cheeky SWISS: 3 Tips To Be “Perfectly Prepared” For Boarding

Matthew Klint Posted onAugust 23, 2024August 23, 2024 7 Comments
Perfectly Prepared Boarding SWISS

In an accent that could not be more Swiss, flight attendant Janic offers us three tips on how to be perfectly prepared for boarding when flying on SWISS. How To Be “Perfectly Prepared” For Boarding On SWISS Let’s look...

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SWISS

Oat Milk Now Available On All SWISS Flights

Matthew Klint Posted onAugust 22, 2024August 22, 2024 13 Comments
Oat Milk SWISS

Those who cannot drink cow milk or prefer a vegan alternative can now order Oatly oat milk with their coffee or tea on all SWISS flights. Oat Milk Now Available On SWISS In 2023, SWISS introduced The Oatly Caffè...

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Law In TravelSWISS

SWISS Denies Compensation Claim Again, Claiming Mechanical Issue Is “Extraordinary Circumstance”

Matthew Klint Posted onJune 8, 2024 25 Comments
signs from a ceiling

Earlier this week I wrote about a case of SWISS denying compensation to a traveler, absurdly blaming an Airbus A330 mechanical issue on a Boeing 737 problem from two decades ago. I figured SWISS would do the right thing...

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SWISS

SWISS Denies Compensation Claim With Outrageous Lie

Matthew Klint Posted onJune 6, 2024June 6, 2024 14 Comments
a large white airplane with red writing on it

There are no depths to which SWISS…or its AI-generated customer service team…will go to deny compensation claims. Not only do I speak from personal experience, but from having advised many on similar matters. Yet I’ve never seen a customer...

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NewsSWISS

Wi-Fi Prices On SWISS Finally Come Down To Earth

Matthew Klint Posted onJuly 29, 2023November 13, 2023 3 Comments
a couple of women looking at a tablet

It only took a decade longer than it should have, but SWISS is finally lowering in-flight wi-fi prices to levels that are simply expensive and no longer exorbitant. It is a move in the right direction… SWISS Wi-Fi Prices...

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Flight ReviewsSWISS

Review: SWISS A320neo Business Class

Matthew Klint Posted onApril 6, 2023November 13, 2023 9 Comments
a white airplane on a runway

From Zurich to Copenhagen I flew in SWISS Business Class on the A320neo. It was another typical SWISS flight, which is to say another solid flight. SWISS A320neo Business Class Review SWISS Business Class has not changed in years,...

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Lounge ReviewsSWISS

Review: SWISS Alpine Lounge Zurich (ZRH)

Matthew Klint Posted onApril 6, 2023November 13, 2023 4 Comments
SWISS Alpine Lounge Review

At the SWISS Alpine Lounge in Zurich, less is more and yet the simple, subtle design and offerings of this lounge make it one of my favorite in the world. SWISS Alpine Lounge Review ZRH I recently spoke fondly...

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Flight ReviewsSWISS

Review: SWISS A330-300 Business Class

Matthew Klint Posted onApril 3, 2023November 13, 2023 19 Comments
a woman standing in an airplane

From Boston to Zurich I traveled on SWISS onboard an aging yet nevertheless comfortable A330-300 in business class. While SWISS business class, particularly on the A330, represents a below-average product these days, I quite appreciated the superb service onboard...

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NewsSWISS

New “SWISS Senses” Business And First Class Seats

Matthew Klint Posted onMarch 4, 2023November 13, 2023 4 Comments
a interior of a plane with rows of seats

SWISS will introduce brand new “SWISS Senses” business and first class seats onboard in a move that will match Lufthansa and usher in a new era for the flag carrier of Switzerland. SWISS Introduces New “SWISS Senses” Business + First...

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Flight ReviewsSWISSUkraine 2023 Trip Report

Review: SWISS A320 Economy Class

Matthew Klint Posted onFebruary 22, 2023November 13, 2023 8 Comments
a plane on the tarmac

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. My final flight leg on my outbound journey took me from Zurich to Warsaw onboard a SWISS A320 in economy...

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SWISS

Free Wi-Fi In SWISS Economy Class?!

Matthew Klint Posted onFebruary 22, 2023November 13, 2023 3 Comments
a close-up of an airplane wing

Is SWISS, the airline that has been notoriously stingy when it comes to in-flight wi-fi, turning a corner and moving toward free internet? If my flight from Zurich to Warsaw is any indication, the answer just might be yes....

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SWISSUkraine 2023 Trip Report

SWISS Alpine Lounge In Zurich Is Delectable

Matthew Klint Posted onFebruary 22, 2023November 13, 2023 12 Comments
a bowl of food with tomatoes on top

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. The SWISS Alpine Lounge in Zurich is not only a chic lounge, but offers delicious food all day long. SWISS...

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SWISS

The World’s Most Beautiful Airline Lounge Bar

Matthew Klint Posted onFebruary 22, 2023November 13, 2023 5 Comments
a lounge area with a bar and a couch

This week I’m “liveblogging” my trip to Ukraine. Unlike traditional reports, these posts will be shorter and more frequent. I’ve been to a lot of airline lounges all over the world, but the Whisky Club 28/10 inside the SWISS...

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Meal of the WeekSWISS

A Lovely Breakfast In SWISS Business Class

Matthew Klint Posted onJanuary 14, 2023November 13, 2023 11 Comments
SWISS Business Class Breakfast

My Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. I recently flew SWISS...

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Air FranceFlying BlueSWISS

My Voluntary Downgrade From SWISS First Class To Air France Economy Class…

Matthew Klint Posted onJanuary 7, 2023November 13, 2023 28 Comments
a group of people in uniform

After canceling our SWISS First Class trip to Zurich, I booked us four tickets on Air France to Paris…in economy class. The seasonably reasonable Air France Flying Blue fares offer great value for family travel. Family Matters: From SWISS...

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SWISS

Why I Turned Down A Family Trip In SWISS First Class (Again)

Matthew Klint Posted onJanuary 7, 2023November 13, 2023 24 Comments
a girl walking with a suitcase in an airport

Lo and behold, space opened up once again on SWISS First Class to get my family from Los Angeles to Zurich but after grabbing it, I ultimately cancelled it. Why would I possibly do that? The answer is two...

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