The Lufthansa Group, including Lufthansa, Austrian, and SWISS, will eliminate complimentary snacks and drinks onboard short- and medium-haul economy class flights starting next year and introduce a new buy-on-board menu. While not an unexpected move, it is still a...
Split Decision: Mother Found Guilty Of Beating SWISS Pilot While Grandma Walks…
Earlier this week I shared about the mother-daughter duo who were arrested for assaulting a SWISS Air captain over a hand baggage disagreement. A London court just adjudicated the case. Henrietta Mitaiare, 23, and Mary Roberts, 53, were traveling from Zurich...
SWISS Pilot Attacked By Mother-Daughter Duo…Over Baby Stroller
A SWISS pilot has alleged a mother-daughter duo from London attacked him over a baby stroller. Henrietta Mitaiare, 23, and Mary Roberts, 53, were traveling from Zurich (ZRH) to London (LHR) last May with Mitaiare’s child. Upon boarding, Mitaiare was informed...
SWISS Chocolate And Free Speech…
SWISS is dropping chocolatier Läderach from its onboard premium cabin offering due to controversial, public positions on divisive social issues by the CEO. I assess the issue differently than the Zeitgeist. If you’ve ever flown SWISS business class over the...
SWISS Expands “Flugzug” Service
With the demise of Adria leaving a gap in its domestic network, SWISS is expanding it Flugzug rail service to Lugano. In German, Flugzug is literally flight train, though SWISS translates it as Airtrain. When SWISS abandoned Basel (BSL), it...
Review: SWISS Saab 2000 Zurich To Lugano
It is always fun to fly on “vintage” airliner, even on a very short route. This flight review review gives you an idea of what to expect on a SWISS domestic flight. It was a hot summer day in...
My First Domestic Flight In Switzerland On A “Vintage” Prop
I recently experienced my first domestic flight in Switzerland, which was like a walk down memory lane in terms of comfort and a showcase of stunning Swiss scenery. SWISS operates mainline aircraft between Zurich and Geneva, but uses smaller...
A Simple Yet Satisfactory Breakfast On SWISS
Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. Sometimes, the...
Review: SWISS Senator Lounge Zurich (A Gates)
The SWISS Senator Lounge in the A Gates (Schengen) area of Zurich is a great lounge to dine or relax in before your flight. I arrived at ZRH 30 minutes earlier than I normally would in order to try...
First Class: Air France Vs. SWISS
Both Air France and SWISS offer exclusive first class products. Which overall product is better? Today I compare the 777-300 experience on both airlines. If you’re interested in reading complete flight reviews, I’ve carefully reviewed both products below: SWISS...
Paid Upgrade To First Class on SWISS Award Ticket
Here’s an interesting data point for an airline that very closely guards its first class cabin. When available, SWISS offers reasonably-priced paid upgrades to first class. You just have to ask… I recently booked an Aeroplan (Air Canada-issued) award...
Review: SWISS A340-300 First Class Shanghai To Zurich
Here’s a classic report from 2011, but published for the first time and for good reason. I recently flew the A340 on Lufthansa in first class and am compiling a series of comparison posts from the four European airlines (Air...
SWISS Unveils Beautiful New Check-In Experience In Zurich
Zurich Airport is one of my favorite in the world. And it is getting even better if you fly SWISS. I see ZRH a lot when visiting my in-laws and appreciate that there never seems to be too much...
Case Closed: Sweet Victory Over SWISS!
When it comes to actually honoring EU261/2004 obligations, it seems that most airlines will initially stonewall you, hoping that you will just give up. In the case of SWISS, a sharply-worded letter to the CEO did the trick. A...
SWISS Will Offer Cheese Fondue, Other Gourmet Treats In Economy Class
SWISS has switched to a buy-on-board concept for short and mid-haul economy class flights out of Geneva (with the exception of Zurich). And while the loss of free sandwiches is to be mourned, the a la carte menu is...
SWISS Delays Refresh Of A340 Fleet, Blames First Class
SWISS has delayed (yet again) the refurbishment of its aging A340-300 fleet. But the plane will not be retired anytime soon. In an era of efficient, twin-engine 787s and A350s, four engine aircraft are on the decline. But after...
An Award Ticket Horror Story On SWISS
Let’s call this Sherlock Holmes and the Case of the Disappearing Award Ticket. Perhaps, with our collective deductive reasoning, we can get to the bottom of this. An Award Expert client was traveling from San Francisco to Milan with...
First Look At Beautiful New SWISS “Lounge Center A” In Zurich
SWISS has unveiled beautiful new Business Class and Senator lounges for short-haul passengers at Zurich Airport. The new Lounge Center A opened earlier this month and is intended to make passengers feel “genuinely” at home. The design and interior of both...
SWISS Giving Away Business Class “Throne” Seats for Free
I noticed something odd after completing my wife’s business class reservation on SWISS from Los Angeles to Zurich. Seat assignments that should have been complimentary were not…and seats that should have incurred a charge were complimentary. Heidi was traveling...
Review: SWISS A320 Business Class Zurich to Rome
This flight review is more about the journey than the flight itself. I was treated to incredible views of the Alps that made this one of the most beautiful flights I’ve ever taken. After an early departure from the...
