• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
    • Trip Reports
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
Home » Airlines » Air Asia » My Futile Attempt To Buy An AirAsia Ticket
Air Asia

My Futile Attempt To Buy An AirAsia Ticket

Matthew Klint Posted onDecember 16, 2023 37 Comments

people at a counter in a airport

My trip to Germany via East Asia came about at the very last-minute and I put things together as I went along. One gap was getting from Manilla to Bankgok and it was in MNL Airport that I ran into a roadblock trying to purchase a ticket with AirAsia without cash.

AirAsia: Cash Only At Airport Ticket Counter

Before taking off for Manila, I planned to purchase an AirAsia ticket from Manila (MNL) to Bangkok Don Mueang International Airport (DMK). I had to get to Bangkok to catch my SAS flight to Copenhagen (CPH) and AirAsia tickets were far cheaper than Philippine Airlines or Thai Airways to Bangkok Suvarnabhumi Airport (BKK).

However, I waited too long and by the time I finally got around to purchasing the flight, it was sold out. That was a bummer because I ended up paying $150 more for a ticket on Thai Airways. I booked the Thai ticket onboard my United flight to Manila and booked it on Orbitz so that I would have 24 hours to cancel it. My plan was to book the AirAsia ticket at the counter when I arrived in Manila or online if a seat opened up.

After arriving in Manila, I approached the AirAisa counter and asked if I could buy a ticket to Bangkok for the flight departing in about 90 minutes. The answer was yes…though at a price that was much higher than what I had seen online a day before.

I pulled out my credit card, but the agent said, “Oh sir, cash only.”

What?

“We only accept cash at the counter.”

That was a problem because I had left my bank card at home. In fact, I left my wallet at home. In my rush to leave the previous night, I left it in my car.

I always carry cash in my bag and had $200, but that was not enough.

So I flew Thai…at least it gave me time to go into town for coffee.

CONCLUSION

The obvious takeaway is that we should not forget our wallet, but also that you might want to carry more cash when you travel since ATM machines can be unreliable. I missed out on an opportunity to arrive in Bangkok earlier because I did not have enough cash. You might think that cash-only would not exist in 2023, but it does…so plan accordingly.

Get Daily Updates

Join our mailing list for a daily summary of posts! We never sell your info.

You have Successfully Subscribed!

Previous Article Great Coffee In Manila, Philippines
Next Article United Airlines 737-900 Diverts After Engine Fire

About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

Related Posts

  • Tony Fernandes Singapore Airlines

    AirAsia CEO “Forced” To Fly Singapore Airlines

    December 7, 2023
  • Air Asia Food Review

    Ambrosial Chicken Lasagna On Air Asia X

    December 14, 2019
  • Air Asia Taunts Garuda

    Hilarious: Air Asia Taunts Garuda Indonesia With New Onboard Photo Competition

    July 22, 2019

37 Comments

  1. RetiredATLATC Reply
    December 16, 2023 at 10:19 am

    I’d be interested to see if your wallet is still there when you get back.

  2. 02nz Reply
    December 16, 2023 at 10:24 am

    You could probably have booked the flight using United or other Star carrier miles instead.

    • Matthew Klint Reply
      December 16, 2023 at 10:40 am

      I checked. Would have used Aeroplan or LifeMiles, but was not available. In fact, good thing I got the Thai ticket when I did because it sold out and so did all the PR flights.

  3. Benj Reply
    December 16, 2023 at 10:28 am

    Traveling internationally with a trivial amount of cash? Rookie move.

    • sam kim Reply
      December 16, 2023 at 11:25 am

      what?! how much time and money do you waste on currency exchange? get a schwab high yield investor checking or other credit union debit card which charges no foreign atm fee and reimburses all atm fees and call it a day. most countries these days, for most transactions, no cash needed. some will outright refuse (go to stockholm sometime and try to pay for anything with cash lol). of course there are some countries, mostly in africa and asia where cash is still required for a good many transactions.

      and then there’s civil asset forfeiture which is sadly all to common and not just limited to your american cops. say bye to all that cash you carry through airports with little recourse to recoup it and certainly not in a timely manner.

      unless there is a very specific reason, your take is the worst advice for an international traveller.

    • Loretta Jackson Reply
      December 16, 2023 at 12:10 pm

      Ben Sloppy apparently travels with zero cash and gets upset when the help charges him for the ride to the ATM (check out Ben Sloppy’s story of how to be complete moron in Jeddah). He didn’t even know there were other currencies than the US dollar, it’s bonkers.

      At least Matt travels with *some* cash.

  4. PM Reply
    December 16, 2023 at 10:45 am

    I am surprised that you don’t have a backup wallet in your carry on bag, though I do recall that you had said something about having faced some issues with credit cards etc.

    • Matthew Klint Reply
      December 16, 2023 at 11:06 am

      Yes, I have only two credit cards right now.

  5. 02nz Reply
    December 16, 2023 at 10:54 am

    My guess is they only accept cash at the counter because they charge a booking fee online, and to justify this they have to offer a way to pay without the booking fee, i.e., at the airport, but they to make this as difficult as possible so that just about everybody pays the booking fee.

    • Matthew Klint Reply
      December 16, 2023 at 11:07 am

      That’s probably quite right.

  6. Jerry Reply
    December 16, 2023 at 11:18 am

    Cash is king in the PH. I’m actually surprised the coffee shop took your card.

    • Jan Reply
      December 16, 2023 at 2:23 pm

      Not just PH. In many of E/SE Asia, cash = king. Even we would had more trouble in “high-tech” Seoul 1 mo ago if we had no cash

    • Funinph Reply
      December 16, 2023 at 6:56 pm

      Not true in Ph anymore. Can use credit cards at all restaurants pretty much.

      Also that coffee shop was a trendy place. They definitely would take a credit card.

      The Ph has really advanced in the past five years. Not backwards anymore.

  7. Willem Reply
    December 16, 2023 at 12:43 pm

    Dreading hearing about how much cash the Thai ticket cost last-minute…

    • Matthew Klint Reply
      December 16, 2023 at 1:16 pm

      $234.10. Not too bad.

      • Willem Reply
        December 16, 2023 at 2:06 pm

        Yea, not bad at all for last minute. Safe Travels!

  8. Santastico Reply
    December 16, 2023 at 2:05 pm

    Do you plan for your trips? I have travel backpack that has almost everything I need to travel. All the things I need are duplicated so I have them to use on a regular day staying home but I have them also inside a travel backpack. Those include all cables I need to charge my devices, international adapters for electric outlets, sunglasses, etc… Passports, international DL, small notebook and pens, toiletries bag with everything I need. The only things I can’t duplicate are my wallet and cell phone but those go inside my backpack before I leave the house so there is never a chance they will stay in my car. I don’t understand how someone that travels so much leaves his wallet behind in his car.

  9. Fonzi Reply
    December 16, 2023 at 5:34 pm

    And im surprised why you did not downloaded airasia app and purchase the ticket there with credit card. I admit sometimes they have issue but i did that before. Also ypu could have tried cebu pacific flies to Bkk instead Dmk and i think even cheaper then air asia.

    • Matthew Klint Reply
      December 16, 2023 at 5:57 pm

      Believe me I tired, but it showed sold out. But available at the counter for quite a premium. Cash only. Makes you wonder…

    • Matthew Klint Reply
      December 16, 2023 at 5:58 pm

      Cebu timing didn’t work. I really wanted to try it for this blog.

  10. globetrotter Reply
    December 16, 2023 at 5:52 pm

    All these travel bloggers are not familiar with traditional travel. They are experts in miles and points but extremely oblivious in traditional travel which emphasizes the destinations, cash transactions, cultures, traditions and people of the host countries. In Taiwan, nobody accepts cash. I always carry hard copies of reservations accommodations and flights, due to IT crash or power failure. Even in South Korea, when you book a train ticket online, it still requires you to present a hard copy, not a digital copy, at the train station. I always hire a tour guide on an overseas trip, except in Europe where I have no plan to visit this decade, and stay in local hotel, not a chain hotel, because I want to learn more about the host country from the guide. Most of them are surprised at my knowledge of their countries: Not a typical description of Americans who are notoriously ignorant about world geography, cultures and traditions.

    • Matthew Klint Reply
      December 16, 2023 at 5:58 pm

      Well, I’ve been to 140 countries but am still learning…

  11. Funinph Reply
    December 16, 2023 at 7:25 pm

    Never fly AirAsia!!

    Death trap of a airline!!

    They cut corners all over the place.

    AirAsia has a brilliant name for a airline. They are the Asia Airline. But they are crap. Worse budget airline then easyJet, Ryanair and wizzair.

    In the Ph fly Cebu Pacific. They have newer planes. They are owned by one of the big conglomerates in the Ph so they have a lot of resources. The CEO is a smart British guy who is a veteran of the airline business and former British Airways pilot.

    • David Francis Reply
      December 18, 2023 at 10:04 pm

      Airasia airlines crap?? I think the only crappy thing here are your misinformed and ignorant comments against a very good budget airline.

      I fly Airasia regularly at least six times a year, and rarely if ever have a problem. And their prices are extremely low, especially if you book well ahead of time.

      On the other hand, I have found Cebu Pacific notoriously bad for cancelling flights, especially on the Jakarta ( CGK ) direct flight to Manila, MNL which I have used, or at least tried to in the past. In fact, their low 1 or 2* online rating often reflects this.

      Btw, I’m just curious. Is your negative rant against Airasia based on actual experience with them, or is it based on hearsay?

    • Christine Hall Reply
      December 19, 2023 at 6:10 am

      I love AirAsia and fly them all the time. As for the “cash only” issue, Asian banks are very advanced and people frequently pay “cash” by simply scanning AirAsia’s QR code using their bank’s app. I have AirAsis’s credit card issued by Bangkok Bank and have used the points for several free flights.

  12. NORHISHAM BIN OTHMAN Reply
    December 17, 2023 at 12:54 am

    Try Trip.Com or Air Paz. It will search flights for you and even give a lower price as to booking direct with the airlines you choose. Buying at the counter with the respective airline is definitely more pricer.

  13. Doug Reply
    December 17, 2023 at 2:09 am

    Whatever extra you paid not to fly Air Asia was worth it. Good chance even though the flight was in 90 minutes it could still be cancelled. The refund for your cancelled flight would take 3 months or maybe never.

    • Gnathan Reply
      December 17, 2023 at 10:04 am

      Exactly my experience! Never flying airasia ever! Still waiting on a refund 3 months later!!

  14. Kevan Reply
    December 17, 2023 at 10:41 am

    A similar thing happened to me once in Beirut.I had missed a Cyprus Airways Beirut to Larnaka flight and needed to change the ticket but the office only took cash and only US $ too!So I had to go around various cash machines in the airport getting the money in Lebanese Pounds then go to a bank and change them into $!

  15. Ray Reply
    December 18, 2023 at 9:00 pm

    Maybe also try and get the spelling of both cities correct next time?

  16. John Reply
    December 19, 2023 at 3:47 am

    Bali straight after Covid had tap and go at almost every bar and restaurant we frequented. Now they have almost all, retured to cash only. Cash is King, especially in outback Australia.

  17. David Reply
    December 19, 2023 at 7:01 am

    I am surprised that you were able to board a flight to the Philippines without having a ticket to exit the country within 30 days. It is a stupid rule with easy workarounds, but UA clearly failed to enforce rules that they are required to enforce. As a non-Filipino citizen, you need to show proof of your ticket leaving the Philippines within the validity period of the visa you have or will 9btain on arrival. The rule means no online checkin for most flights when your final destination is the Philippines

  18. N Salba Reply
    December 19, 2023 at 7:43 pm

    Your headline suggests you’re going to rant how Air Asia was to blame for your predicament.

    • Matthew Klint Reply
      December 19, 2023 at 7:43 pm

      But I didn’t, did I?

  19. Robert miler Reply
    December 19, 2023 at 11:33 pm

    They are Bums. Dont fly with them.

  20. Editha Santiago Reply
    December 22, 2023 at 6:50 am

    We went to Japan via Air Asia from Manila and the service is good. But going back from Kansai, Osaka airport the check in counter has a very long line. Unfortunately we were the last passenger to check in and the check in counter employee is very rude to us.
    He keep on telling us to hurry up. It’s not out fault to be the last to check in since we were on the line 3hours before departure.

  21. Niko Reply
    January 14, 2024 at 3:38 am

    Sadly, it seems that your only and real and true intent was to post something negative??? When all this was brought about by your poor and and irresponsible planning??? You could’ve simply avoided lambasting the airline and it’s cash only policy (their RIGHT), by RESPONSIBLY planning your trip ahead of time. I find it ironic too that you had a credit card and not your wallet!!!

Leave a Reply

Cancel reply

Search

Hot Deals for May

Note: Please see my Advertiser Disclosure

Capital One Venture X Business Card
Earn 150,000 Miles Sign Up Bonus
Chase Sapphire Preferred® Card
Earn 100,000 Points
Capital One Venture X Rewards Credit Card
Capital One Venture X Rewards Credit Card
Earn 75,000 Miles!
Capital One Venture Rewards Credit Card
Capital One Venture Rewards Credit Card
Earn 75,000 Miles
Chase Ink Business Unlimited® Credit Card
Earn $750 Cash Back
The Business Platinum Card® from American Express
The Business Platinum Card® from American Express
Earn 120,000 Membership Reward® Points

Recent Posts

  • Stuck Lavatory
    I Rescued A Lady Stuck In The Lavatory… May 13, 2025
  • United Polaris Studio
    Details: New United “Polaris Studio” Will Offer Champagne, Caviar, More Space May 13, 2025
  • a row of seats in an airplane
    Official: United Airlines Unveils “United Elevated” Cabins On 787-9 May 13, 2025
  • United Tuscan Caprese Burger
    Tuscan Caprese Burger On United Airlines May 12, 2025

Categories

Popular Posts

  • a room with a table and benches
    Where To Smoke At Paris Charles De Gaulle Airport (CDG) April 26, 2025
  • United Airlines Polaris Lounge Chicago Review
    Review: United Polaris Lounge Chicago (ORD) May 1, 2025
  • United Airlines Refresh Polaris Lounge Chicago
    First Look: United Airlines Reopens Renovated Polaris Lounge In Chicago (ORD) April 29, 2025
  • a hand holding a blue card
    Chase Sapphire Preferred 100K Bonus Offer Ending Soon May 2, 2025

Archives

May 2025
M T W T F S S
 1234
567891011
12131415161718
19202122232425
262728293031  
« Apr    

As seen on:

facebook twitter instagram rss
Privacy Policy © Live and Let's Fly All Rights Reserved. Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Live and Let's Fly with appropriate and specific directions to the original content.