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Home » Trip Reports » Review: Amtrak Metropolitan Lounge Los Angeles Union Station
amtrakLounge Reviews

Review: Amtrak Metropolitan Lounge Los Angeles Union Station

Matthew Klint Posted onOctober 10, 2018November 14, 2023 8 Comments

a door to a building

Prior to boarding my Coast Starlight train for Portland, my wife and I spent about 30 minutes in the Amtrak Metropolitan Lounge at Los Angeles Union Station.

You’ll find the lounge on the second floor of the station, near where the trains depart: just follow the signs.

a metal railing in a building

a sign on a door

It’s a small lounge, but includes seating for 40-50 along with complimentary coffee, tea, soft drinks and other beverages, light snacks, and newspapers. Wi-Fi is also available, though quite slow. I noticed that people waited like vultures around the muffins and cookies, so be warned.

a group of people standing in a lobby

a group of people sitting at tables in a room

a row of chairs in a room

a room with a refrigerated fridge and drinks

a beverage dispenser on a counter

In the lobby, a sculpture entitled “Pioneer of Railway Construction,” by Chinese artist, Yuan Xikun depicts Chinese American’s contribution to railroad construction in the USA.

a bench in a room

The lounge is open from 5:00 A.M. to 10:00 P.M. daily and available to same-day passengers traveling in a sleeping car or traveling on Pacific Surfliner in business class. It is also available to Select Plus and Select Executive Amtrak Guest Rewards members.

If your train is delayed or you need help with a ticketing issue, Amtrak staff are available in the lounge.

CONCLUSION

This is not a lounge I would arrive early for, but is a perfectly pleasant place to wait for your train. Los Angeles Union Station is so beautiful, though, that if you don’t have lounge access at least you can wait for your train in one of the most beautiful stations I’ve ever encountered.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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8 Comments

  1. Garrett Reply
    October 10, 2018 at 12:16 pm

    They’ve now opened two of the old bars that used to be in there. From the pictures they look just as amazing as Cedd Moses, the cocktail luminary (behind places such as the Varnish, Seven Grand and Walker Inn) and serial restaurateur who is part of the team behind the restaurant, said, “Every great train station should have a great oyster bar,” citing those at New York City’s Grand Central Station or the more recent Stoic & Genuine at Denver’s own newly restored Union Station. To that end, his group has brought in David Lentz, from the Hungry Cat Hollywood, to create a seafood-heavy menu. Beers will cover a wide spectrum, with a menu of 18 brews offering kristalweizen, a rare wheat beer filtered to serve as a crystal clear substitute for Champagne, along with a soon-to-be ready oyster stout. In addition, there’s a “lightly saline” Gose beer and a pronounced dedication to house-aged sour ales to pair with Lentz’s oysters and steamed mussels.”

    Good stuff!

  2. Garrett Reply
    October 10, 2018 at 12:17 pm

    Wow, that posted weird. That snippet was from the LA Times.

  3. Jerry Reply
    October 10, 2018 at 1:47 pm

    There was a point when you could access this lounge with an Amtrak BP and a United Club membership. I think I did it in 2010. It looks exactly the same in your pictures as it did then.

  4. Kristine Lahr Reply
    October 11, 2018 at 8:12 pm

    Does the Metro lounge have luggage storage for the day?

    • Matthew Reply
      October 11, 2018 at 10:29 pm

      Yes, but not behind lock and key.

  5. L. Harv Reply
    May 17, 2019 at 7:57 am

    Do you know where there is luggage storage for the day (behind lock and key), if not the lounge?

    • Matthew Reply
      May 17, 2019 at 9:11 am

      I don’t recall lockers at Union Station (for security reasons). But I don’t see why you could not leave your luggage behind desk in the lounge.

  6. Bob Reply
    November 6, 2019 at 10:53 pm

    Just encountered the Lounge today by accident – amazing (for a train station). The biggest thing left out in all these posts is that the Lounge has it’s own SUPER CLEAN TILED PRIVATE BATHROOMS – which, if you’ve ever had to deal with the regular bathrooms in Union Station, you’ll agree is on its own worth the upgrade to a Business Class ticket!

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