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Home  >  Tips  >  Playing the Waiting Game in Beirut
Tips

Playing the Waiting Game in Beirut

Matthew Klint Posted onFebruary 16, 2017February 16, 2017 2 Comments

On my recent crazy little trip I had a 2.5hr connection in Beirut. It turned into a test of patience.

Last time I flew out of Beirut was 2011. I visited the Middle East Airlines Cedar Lounge prior to the flight and liked it very much—

Beirut Transit - 12

Beirut Transit - 11

Beirut Transit - 5

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Beirut Transit - 7

Beirut Transit - 2

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Beirut Transit - 10

This time, I was looking forward to a return visit. Sadly, I almost missed the flight. There was no lounge time. This despite the fact that all flights were on time…

When I checked in way back in Los Angeles two days before, the thru-check-in system only checked me as far as Beirut even though the final destination was Istanbul. Perhaps it was because the final Beirut-Istanbul flight departed not next day, but +2 days.

Anyway, that meant I had to visit a transit desk in Beirut. No problem…or so I thought.

Upon disembarking from my flight from Cairo, I followed the signs for transit. That meant heading downstairs then down a long hall. At the end of hall was immigration and to the left was the transit desk.

Beirut Transit - 14

Beirut Transit - 15

Beirut Airport Transit

An agent was sitting there doing something with his mobile phone. I presented my passport to him and remakred that I needed to check-in for my Turkish flight. He told me had had to get a Turkish agent and walked away. Thankfully he did not take my passport.

45 minutes passed and he did not reappear. No one did. I’m a pretty patient guy, but this was certainly stretching the limits of my patience. What kept me sane was 30-minutes of complimentary wi-fi. Once that ran out, the system would not let me buy more time and Lebanon is out of coverage for T-Mobile ($3.29/minute for calls, exorbitant fees for slow data).

The Boiling Point

Finally, I approached one of the uniformed soldiers/agents who was manning the adjacent security checkpoint. He did not appear to speak much English, but understood what I wanted and picked up a phone and tried to call someone.

No answer, he said, using hand motions. During my wait I had checked in online and presented a mobile boarding pass to him. May I go upstairs?

No, he said. He either did not understand mobile boarding passes or did want to accept it.

He tired calling again. And again. And again.

Beirut Transit - 17
My purgatory for two hours…

Another 30 minutes passed and by now I was getting frantic. There was 45 minutes till flight departure. I suggested that I go through immigration, proceed upstairs, and get my ticket at the counter.

He shook his head and told me to sit down. 15 more minutes passed. He kept making phone calls. Finally, he reached someone and told me “Turkish” was coming downstairs to get me.

15 more minutes passed and a Turkish-uniformed agent appeared. She was shocked to learn that I had been waiting for two hours, but did not apologize. Instead, she just said, “I didn’t know.”

She led me upstairs, where flight boarding had already begun. Three agents were unable to print my boarding pass so they hand-wrote one for me.

I missed the lounge, but made the flight. Beware of long transits in Beirut. Try to have your boarding pass beforehand.

CONCLUSION

I left out one heartwarming detail.

In a touch of humanity, the soldier gave me some of his grandmother’s homemade Man’oushe (like flatbread pizza) when he saw I was getting anxious after no agents appeared. What a gracious and hospitable gesture. Breaking bread with a stranger at an airport transit desk in the Middle East: just another night of traveling.

p.s. People don’t obey signs in Beirut. Perhaps I should have just walked upstairs and see if they stopped me.

Beirut Transit - 13

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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2 Comments

  1. Dan Reply
    August 10, 2017 at 2:07 am

    Matthew,

    Was the transit security checkpoint staffed? It looks empty in the picture, but I’m wondering if they had to get someone to come do that, as well.

    After transit security, are there any other security checks to delay you getting to your gate?

    Might be transiting in Beirut, so curious to figure out whether I should hire a meet-and-greet (if it’s not too expensive) to liaise with the airline in case this exact kind of thing happens!

    Thanks!

    • Matthew Reply
      August 10, 2017 at 4:06 am

      Hi Dan, while you cannot see them in the picture, there were two men behind the baggage screener.

      There was no additional security upstairs. Honestly, had I just stamped into the country and proceeded upstairs it would have been a far quicker and easier process. When you go, don’t wait like I did.

      Please report back on your experience here.

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