I’ve written before about plane spotting with my son Augustine at LAX. Recently, we had the chance to do it again at SFO. This was after our flight from Zurich…a flight that little Augustine struggled with. But thankfully he...
Immigration Mayhem At SFO
I’ve seen some bad immigration lines in the USA before, but never anything as horrific as what I saw at San Francisco International Airport last week. It was Saturday afternoon and my wife, son, and I had landed at...
Why I’ll Always Choose SFO During The Government Shutdown
As long as the government shutdown continues, the only airport I want to connect in is San Francisco. We’re 25 days into a government shutdown and no resolution is in sight. One result has been long security lines at...
American Express Cracks Down At SFO Centurion Lounge
I’ve been in the American Express Centurion Lounge in San Francisco twice in the last week. Both times I had to wait for a seat. It’s an all-too-common problem for American Express. Addressing this issue, American Express is now limiting...
Review: United Polaris 777-300ER San Francisco to Hong Kong
As a lifelong American Airlines customer and frequent Cathay Pacific flyer, United had a long way to go to impress me with their Polaris business class product. They did. Here is another leg in my status run to Hong...
United Doubles Singapore Service from SFO, Cuts LAX-SIN Flight
United Airlines is ending nonstop service between Los Angeles and Singapore just a year after it begin, but adding a second daily nonstop between San Francisco and Singapore. I’m going to come right out and play armchair CEO here....
A “Real” Review of the United Polaris Lounge in SFO
My recent review of new United Polaris Lounge at SFO drew a couple critical comments that it was not “genuine” because pictures were taken prior to the public opening. I dismissed those concerns due to the enormous size of...
Dining and Bar Menus at United Polaris SFO Lounge
The new United Airlines Polaris Lounge at SFO offers a great mix of a la carte dining options and adult beverages. I’ve consolidated all the menus in this post. First, note that all food and drink are complimentary. Tipping...
My Pictures from the New SFO United Polaris Lounge
Earlier today I had the chance to check out the beautiful new Polaris Lounge at San Francisco. While I’ll save my full review for tomorrow, I want to post a handful of pictures I took of the stunning new...
Visit the New United Polaris Lounge in SFO for 2,500 Miles!
United Airlines is running a great promo to introduce flyers to its new Polaris Lounge in San Francisco. For just 2,500 you can experience the new lounge on April 27, 2018. 2,500 miles gets you a two-hour visit with...
Next United Polaris Lounge Opens April 30th at SFO
United Airlines’ next Polaris lounge will open on April 30, 2018 at San Francisco International Airport (SFO). The two-level, 28,000-square-foot lounge will include an a la carte dining area, buffet, sleeping/rest area, showers, and of course ample seating and...
First Look at the United 747 Shindig at SFO
In just a couple hours, festivities will begin to commemorate United’s final 747 flight. Last night I arrived late into San Francisco and happened to pull up right at Gate 90, just a couple gates away from 86 where...
Cool New United Airlines Museum Exhibit at SFO
If you’re flying through Terminal 3 of San Francisco International (SFO) in the coming months, factor in an extra 15 minutes to check out an amazing United Airlines museum-quality exhibit. The SFO Museum rotates collections twice per year in the long hallway...
How United is Trying to Scare Alaska Out of SFO
United Airlines is signaling that Virgin/Alaska will be in for a tough battle in the fight over San Francisco. United Airlines is upgauging aircraft, adding service, and increasing service frequencies in several markets this summer. It released the following graphic on...
Photo Finish Averts Singapore Airlines Suites Disaster
There was no photo incident on this outbound trip, but a photo finish at San Francisco International Airport rescued my Singapore Airlines trip from the jaws of destruction. In July 2012, almost 11 months ago, Singapore Airlines updated their...
Tip: Avoid San Francisco International Airport on Weekends
My trip to Philadelphia last night was not as smooth as I had hoped it would be: San Francisco International is a great airport and I enjoy connecting through it, but when the fog and wind roll in, expect...
Tales from the SFO Intra-Terminal Shuttle Bus
With a delay in opening the remodeled E-Concourse at SFO, United Airlines is stuck using several gates in Terminal 1 in addition to its main operation in Terminal 3 and the International Terminal. That means a free airport tour...
United Airlines First Class San Francisco to New York JFK
Note what is not in the title—p.s.—the “premium service” designation given to the Los Angeles/San Francisco-New York Kennedy routes in 2005 by United in an effort to distinguish itself from American Airlines (and later Delta Air Lines and Virgin...
United Airlines Global First Lounge at SFO – Tour + Pictures
When I arrived in SFO, without even thinking it has become so rote, I headed right for the domestic United Club. Suddenly, I stopped in my tracks and looked down at my boarding pass. It did say “first class”...
United Airlines Pulls a "Newark" at SFO
Responding to robust demand and added flights to Newark, Cleveland, and Houston, United Airlines has pulled a “Newark” on us at San Francisco International Airport. To understand what it means to “pull a Newark” you must be familiar with...
