This whole story need not necessarily be framed in a black versus white lens, but this is exactly how a black woman has told her story so we will explore it from that angle. A 60-year-old black woman claims a white flight attendant backed by a white captain threw her off a Delta flight after she confronted that flight attendant for refusing to help another black passenger lift her carry-on baggage into the overhead bin.
Black Woman Claims White Delta Air Lines Flight Attendant Had Her Thrown Off Flight Due To Racial Animus
There’s doxxing involved here, which may or may not have been appropriate (I discuss below), so rather than embed a series of tweets concerning what happened, I will summarize what happened first:
- A black woman boarded a Delta flight DL2718 from Newark (EWR) to Atlanta (ATL)
- Onboard, she noticed an older black woman struggling to place her bag in the overhead bin
- The older woman had asked a flight attendant (who was young and white) to help, but the flight attendant refused
- The flight attendant purportedly “demoralized” the older woman for not being able to lift her own bag
- The black woman confronted the flight attendant, telling her that she should “do her job” and help the older woman (“It’s her JOB to assist guests and be helpful instead of criticizing and embarrassing them while watching them struggle to place their belongings in correctly.”)
- She claims she was not “aggressive or overtly rude”
- The flight attendant accused her of harassment and said, “I don’t have to take this from you”
- The flight attendant then asked the captain to have her removed from the flight
- She was removed, claiming the flight attendant “weaponized her white privilege”
- She took a later flight to Atlanta and was purportedly upgraded by sympathetic ground staff in Newark
She posted the following video about her encounter, which I’ve included below:
I’m not including the tweet because it also includes a screenshot of the flight attendant’s LinkedIn profile. I think it is totally appropriate to document names when there are service incidents aboard, but I would think twice about posting such information online.
I’d like to hear the other side of the story or from other passengers about how rude the flight attendant was (if at all). I suspect there were harsh words exchanged by both sides in order for the black woman to have been thrown off. However, I have little doubt that the flight attendant was hostile.
Unlike other carriers, Delta flight attendants are not unionized. While US flight attendants are generally exempt from lifting carry-on bags, this is a job listing for Delta flight attendants:
The key word is “assist” with the implication being that most of the work is done by the passenger, but I can see it being interpreted as a duty to “assist” a passenger by lifting it for them.
As I’ve noted before, required or not, the best flight attendants already help with this, even if they do risk injury. Because they know that the chances of injury are minimal when you bend your knees and lift carefully and that passengers greatly appreciate the assistance.
Although the passenger frames this story in such an overtly racial way, I wonder if the flight attendant was just grouchy to everyone and did not target the passengers because they were black. And I wonder if the ejected black passenger would have stood up for an older white passenger being harassed…it seems the answer is no based upon the way she tells her story, which is also sad if her assistance was based on skin color and nothing else. Why didn’t she help the passenger?
Ideally, if you cannot lift a bag, that bag should stay at home. Furthermore, asking those fellow passengers around you is the easiest way to get help with your bag.
CONCLUSION
A black woman claims she was thrown off a Delta flight by a white flight attendant and white captain because she stood up for an older black passengers being picked on. That may well have been the case, but I think the important thing here is that a flight attendant who refuses to help a passenger lift her bag should be more helpful by trying to find a passenger who is willing to help. This was a needless escalation.
(H/T: View From The Wing)
I always find this comical. I have family that are/were FAs and job descriptions/postings for FA positions often (always?) list a requirement to be able to lift a certain weight (~40 lbs, I think…) above their heads. Or some verbiage intimating that. Which would imply placing items in overhead bins. At the same time, though, we often hear that there are rules preventing them from doing so because of lawsuit or worker’s comp claims, or perhaps union requirements. Removing the race card and purported FA attitude out of the equation, what is it, airlines?
If FAs are NOT supposed to lift something, then give them precise, non-confusing language to tell passengers. If they *are* supposed to help, then make that abundantly clear to both FAs and pax. If it’s a grey area based on the FA’s ability to lift something that appears to be potentially over 40 lbs (or whatever the requirement is), then err on the side of “no lifting of anything” and just call it a day. I think this is wholly an airline failing that precipitates these sorts of situations.
Contrary to some people’s beliefs, it is generally not an FA’s job to handle overhead luggage for passengers. And the requirement to be able to lift items may arise from other job requirements. FA’s cannot seriously be expected to manage everyone’s bags – they do not have the time and eventually would suffer a workplace injury. Nor was it Ms. Howell’s job to determine (inaccurately) what the FA’s job is.
As for Stacy Howell, her fluency with all of the charged buzz words, and her propensity to intervene, suggests to me that she was spoiling for a fight.
This is what I’m saying…it’s confusing to the laytraveler. There’s clearly an assumption in the broader, non-blog-reading travel world, that FAs should help with hoisting passengers’ bags into the overhead bin. If this is not the case, then airlines need to be clear about that in marketing/CoC/whatever, *and* they need to provide clear, concise language for FAs to tell passengers. Something along the lines of “I’m sorry, we’re not permitted to assist with personal item stowage. Perhaps we can gate-check that for you instead?” This would provide an opportunity for a Good Samaritan passenger to assist or for the airline to check the bag all while protecting both the FA and the airline from damages, bodily (FA) or lawsuit-wise (airline). This isn’t a difficult situation to handle, but airlines refusing to sound like they’re not being helpful, even though it’s very clear they aren’t, is creating confusion and aggressive/hostile interactions.
Never any carry-on bags is the best answer ,
F A are not baggage handlers. The complainer tried to make this a racial
complaint; something becoming more
common now days. 2nd point: The Captain’s word is law on a plane. End of story except another false claim of
Racial activity!
Correct way to handle it.. would have been to provide good customer service… assist may mean both parties put it up or offer a gate check. Yes, as a POC we dsee the racail cues that are often dismissed by those that don’t experience the microagressions experienced by POC. Just because you dismiss it, doesn’t mean it doesn’t exist….your dismissal is….microagression at its best.
There’s something that needs to be better understood by all people boarding a flight. Just like a boat, it’s the staff’s discretion what occurs there. In fact, much of the powers on a flight mimic those bestowed on those at sea. Your being on that airplane is a privilege, not a right and if they throw you off, too bad. In this case, it sounds like that passenger had a misunderstanding about the role in the passenger to crew power structure.
Flight attendants are NOT required to lift or assist with anyone’s bags! If you pack your bag you lift it! If you can’t you check it! Bringing a bag on board is not a requirement it’s a convenience and people don’t like to be inconvenienced by checking their bag! That is their problem not the FA’s nor is it their responsibility to lift for them! Had this FA been a black women and she refused to lift her bag that would have totally ok. This is how looooosers bring their argument! It’s always about race and it’s sickening!!!!
As Asian American myself, I often find it difficult to tell people’s intentions when the strangers are rude to us, or we are given the table closest to the bathroom at a restaurant. I try to deal with it matter of factly. I personally don’t like playing the race card. For one thing I’m not certain about the effectiveness for Asians and I honestly don’t know how to best do it. For another, I find it easier for myself to quickly get over things by giving people the benefit of the doubt. Progressive crusaders may disagree. Am I being coward? It’s too much for me to ponder.
Another political incorrect thing for me to say is that I do find the minority or the presumably oppressed class sometimes do demonstrate a lack of acceptance that maybe not everything is about race or social justice. When we travel the world, not everyone is going to be nice or reasonable. That’s just the way it’s gonna be.
That said though, I also don’t believe it’s up to anyone to take the voice away from others. If the person in this story for example believed that it’s about discrimination, she got there with her unique upbringing and personal experience. We cannot take it away from her, right?
You would think kindness and decency are what this world needs. Some people subscribes to a more robust activism to fight for social justice. Honestly I don’t know how to think about these things and don’t find it easy to talk to family or friends about it, let alone strangers. So maybe posting it here is my therapy.
Yeah, no. There is no social justice on a plane. Listen to the crew or if they think you are disruptive, they have the right to eject you. If you really think you’re a social justice warrior, the inconvenience you suffer for not understand that should not be a big deal.
Trying to blame on race she lost any sympathy. Disgusting behavior. And no, FAs job is not to store passengers belongings. If the old lady fouling her own bag, she shouldn’t be carrying it on board. That’s why you have the option to check bags.
Thank you! The author is playing the race card for sensationalism and financial gain. The FA’s job is not to lift your bag into the overhead! Most airlines don’t even pay flight attendance for boarding. How would you like me to come to your place of work and demand you do something that’s not part of your job and not get paid for it? Sorry, but it’s sensationalistic racist articles like this that are truly disgusting. The flight attendant is 100% correct and the passenger should be ashamed of herself, regardless of her raise. Now stop posting crap!
Santastico –I am a white conservative man 40 years old -if it was your grandmother that told you she could not get help with her carry on, you would sing a different tune – the 60-year-old complained about an “older” woman
Why no one got up to help when they heard the disagreement?? -because people do not care or respect an old person today-shame on us
@Steve: First, I would not care what the color of the skin of the person trying to lift the bag was. Second, I usually help passengers lift their bags and pull them out of head bins while on plane. Now, I never ever made a scene telling the FA it was his/her job to do it. It would have been much nicer if the lady helped the older lady herself rather than using race to blame others. I am happy she got her ass kicked out of the plane.
As an African American I can tell you I went through a similar situation on a flight from Birmingham to New York laguardia. I had my 91 year old mother with me
The flight had been delayed for hours and my mother was in a wheel chair
I asked a white attendant is she would help me get my mother to her seat. She wouldn’t. I was very upset and I let her know I felt that if I was white she would have helped me get my mother out of the wheel chair
I would like to say to all the folks who are so quick to say it’s not about racism. And you’re so sick about people saying racism. Step into our.shoes just for a day to see what we have to deal with it, just because of the color of our skin.
Maxine I am so sorry for your experience. You are correct in saying while I am sympathetic I can not know your hurt, but I do believe racism may be more prevalent than should be. But I would like to also call attention to ageism. Whilst caring for my elderly parents I discovered many people treat old folks in wheelchairs as though they had a contagious disease! Very sad and also hurtful. I wish you well in your journey with caregiving.
Flight attendants are generally lazy and unhelpful anyway….some are even petty and vindictive. It might actually have not been racism at all.
Amen. Do just one day in a person of color shoes and your perspective will most definitely be different. We don’t make this up for sympathy, this is 99% our reality.
I’m sorry, but as a very frequent traveler (over a million miles on United) I’ve seen white flight attendants be rude to people of all colors. However it’s only been in the past few years, that the “go-to” excuse has shifted from “a-hole” to “racist”. Regardless, my money is on the former.
FAs are not there to lift your bags. You pack it, you stack it.
Another entitled black Karen with a bad attitude…yawn.
The FAs are not required to lift the bags. They often do but they are not required to. Black Karen should have kept her big race-baiting mouth shut and minded her own business.
Screw her.
Thank you for demonstrating racism first hand
“ Flight attendants are here primarily for your safety.” How many time have we heard that announcement while flying? If a flight attendant is not capable of helping a passenger stow carryon bag in the overhead bin, how are you going to help evacuate the plane after a crash such as help an injured passenger off the plane, open up the overwing exit that a passenger cannot figure out how to open, carry a small scared child off the plane., open up a jammed exit door. Most hotels have a gym, perhaps flight attendants could work on their upper strength on their layovers as well as working on their tans and shopping.
Imagine if FAs had to pass an FAA medical every year/6mos since they like to often remind us how physical and grueling their job is. There’d be a lot more FAs hitting the hotel gym with the pilots instead of hitting the bar. Might be time to raise standards of FAs. No more grannies, or 400 pounders etc.
Agree, sounds like a AA flight attendant story. Can’t safely lift a 40 pound bag, may hurt myself, give me a break. And, that lady really pushed the race card, making her story difficult to believe.
Oh yeah, she’s definitely a race hustler but I can also see the smart-ass remarks from the fa. They’re both losers.
You can’t lift the bag….check the bag. Simple as that.
Well even after the flight attendants job description people come here to tell its not their job to lift the bag…I am guessing most comments are from the fas? Of course it’s anonymous so they will say no…
I doubt the flight attendant was motivated by race. Every white worker in America knows that, unless you’re lucky, it’s very easy to lose when the race card is slapped down against you.
Always assume when a black or non White person brings up race, they are in the wrong and are using the race card to blame others for their actions. It only serves to foment hatred by repeating these often exaggerated and made up claims. A good journalist would not report what’s likely made up anti White nonsense.
Everyone knows what this is all about – Same shit – different day – the deck is still full of race cards.
So to say ‘if you can’t stow it, check it’ may be saying that that person can no longer travel. While they are not disabled, they may just be limited in their capabilities.
As an older female traveler, there are a number of medical items that I need to carry in the cabin when I travel. Clearly, all the airline advice indicates that these items should be carried onboard, not checked. I have purchased one of those suitcases that actually looks like half a suitcase and is well within the size indicated for luggage which can be brought into the cabin. If I am seated in a middle seat or a window seat, there is no problem getting that item under the seat in front of me and I do not need any assistance. However, if I am assigned to an aisle seat, there are some aircraft where that same suitcase will not fit under the seat in front of me.
Fortunately, in most instances when that has occurred, there have been gentlemen or ladies who have, without asking, offered their assistance in placing the item in the overhead rack. I have been very thankful to them. I would just remind some of you that there are instances when we older folks are doing the best we can and following the rules, and still find ourselves in a pickle to meet all the rules and still be able to travel. Hopefully there will always be gentlemen or ladies who will be able to assist us in that experience, be they flight attendants or passengers.
Has nothing to do with race, and has everything to do with job description. FAs are not there to lift your bag into the overhead. If you can’t lift it, check it. But if you want to continue to write articles that play the race card. If your own financial gain due to sensationalism, then no one’s going to read you anymore. How about this, white male author writes racist infactual peace about a white flight attendant and a black passenger, without regard to any knowledge of what the FA is supposed to do. How do you like it? Your article is pure crap and you should be ashamed of yourself!
Why don’t you read what I write before you comment? I tend to look at the racial element of this story with skepticism but it was the PASSENGER thrown off (and her daughter) who have made this all about race.
This was poorly written, period. The whole bit about the passenger likely not advocating for someone of a different race…why insert that?
Because I listened to her and read all the tweets and made that determination based upon her assumptions against the flight attendant and her specific language saying she needed to stick up for a fellow black person.
If flight attendants are not required to lift bags in there contracts. Then they shouldn’t lift them for anyone. In that case there wouldn’t be any problems. I don’t think the woman should have been asked to leave the flight. Without people there would be no need for pilots and flight attendants. Don’t forget that.
As an American I am sorry to say U.S. Flight attendants are the world’s worst. If this was Qatar or Singapore Airlines this would have never happened. We Americans can come across as so entitled!
I’ll post this observation which I think fits well on a travel forum: Some of us have lived in other countries for more than just going from hotels to museums in the tourist districts and such. Spend a few months somewhere, particularly earning a living, and being a foreigner has special challenges. Sometimes it’s a great way to meet people (because you stand out) but when you also stand out, you can be targeted to be ripped off by taxi drivers, particularly, the police and such.
I imagine that is the way many racial minorities may feel in a nation even if they were born and lived here. While there’s historical discrimination against African Americans, there is now heightened awareness of the issue. There’s an interesting expression: “The squeaky wheel gets the grease” which points out that a wheel may need grease, but if it’s not making noise it doesn’t get it. What happens when a wheel continues to squeak after getting attention?
“You bring it, you sling it.” is the common refrain I hear from FAs.
Sometimes it isn’t just the weight of a bag but it is the height of the person. Someone short (maybe 5 foot) may have a tough time just reaching the shelf for the bag.
And yeah while there are racists people, there are also too many waiting to claim racism just because they are criticized or have another issue. And it isn’t just skin color, some attractive lady is more likely to get assistance than someone 50 lbs over weight.
On most flights there are people, often men, willing to help someone older with luggage.
They normally do not help lift bags..Being shorter I have to sometimes get on the seat to get my bag in the overhead unless a nice tall man or women is kind enough to help me.
Check it. Someone helping you gets injured now you are bring sued … $$$$$$
Passengers should have helped the older woman, and have always done so in my experience. I’ll bet they would have in this episode if the woman hadn’t sought and berated the flight attendant.
Dat’s rayciss!!!!
If you can’t lift your bag, check it. Period. Not everything is racist.
This happened to me on a Delta flight after shoulder surgery. I was wearing a shoulder sling and asked for help with my bag. The FA refused to help which I took offense to at the time. I’ve seen it happen several times since then and have come to understand that if they don’t want to help, they don’t have to. I think it’s a BS policy as it’s probably just a few passengers on each flight that would ask for help anyway. If a particular FA isn’t feeling it that day, they could probably find someone that would be willing to help.
In my case it probably wasn’t discriminatory, as the FA and I appeared to share the same race. Although the FA might have had something against one armed old men.
Depending on jurisdiction, it could have been discrimination on the basis of your [temporary] disability. In general, I don’t think that helping passengers lift heavy carry on bags is a good idea for FAs, not only because of the risk of injury while doing so, but primarily because it encourages people to stick heavy stuff in the overhead bins. On Friday the chap across the aisle from me asked another fellow passenger for help with bringing his trolley case back down. When the other pax mentioned that it was quite heavy, the bag owner mentioned that he had stuffed it with SIX BOTTLES OF WINE. I typically choose aisle seats when I am in Y, and I can’t even bear the thought of something like that landing on my shoulder.
A black women being uppity and entitled. Shocker.
Booo for promoting garbage click-bait headlines
How difficult would it have been for the FA to explain to the pax the reason not to assist and offer to make an announcement to ask for someone to volunteer to help? Effective communication doesn’t include making assumptions about individual’s intentions and life experiences.
Thank you, Matt Klint, for perpetuating a black racist’s narrative. Hopefully you get a lot of clicks. Personally, I’ll discontinue following your articles. Shame on you.
Lifting up other people’s bags into the bins day in and day out puts a person at increased risk of injury over not helping in that way, so I can see why some would reluctant to help when they are concerned about their own physical well-being and ability to safely lift up other people’s luggage.
That said, I also suspect that some people are more likely to be helped by others with such tasks than others are to be helped. The perceived sex, age, and even ethnicity of someone needing help can be factors in whether they are more or less likely to be helped and who is more likely to be helped and helping. This also plays out with how it goes when there are infants and other young kids traveling — at times this used to be rather blatantly obvious with some Asian carriers where those of perceived European ethnic backgrounds would get more help and better treatment than those perceived to be of non-European ethnic backgrounds.
While the intent of those involved may not be consciously racist, the way things sometimes play out definitely put in play the idea of implicit bias.
I’ve helped countless women and older people load or unload their carry on over the years. I’m curious why the woman making the complaint didn’t just offer to help? Why is there a need to involve the FA at all?
That’s part of the problem with the world today. We see problems, and rather than help to solve the issue we demand others solve it and turn to social media outrage when they don’t comply with demands.
It’s pitiful how many people want their 15 minutes of fame more than to just help someone.
I’ve been on over 400 flights and have never seen anyone struggling with an overhead bag without another passenger getting up to help. Some halfwit ragging on the FA instead of just helping the lady with the bag is garbage.
How much do the flight attendants 3 bags that they drag around weigh? Do they “sling” their own crap into the overheads? Maybe they need to start checking their bags……for their own safety of course.
I tell every i know, if you cannot manage your luggage on your own you are in for a rude awakening.
Flight attendants are not your valet, they are not obligated to assist you and your baggage. And neither is anyone else.
Flight attendants are not required to help with luggage, However, based upon my 25 years of dealing with flight Attendants I think it is entirely possible the flight attendant was abusing her power. I seriously doubt is was racial.
FAs are not baggage handlers.
Isn’t it a pity that half the population doesn’t have balls?
Interesting. The lady described those who were involved and, suddenly, she’s “making the incident about race”. That’s a piss-poor interpretation. Reading truly is fundamental. And, even if one cannot read, the affected passenger CLEARLY and articulately told us her version of what happened.
What I read and heard was a FA’s unwillingness to attempt to assist and demeaning of an elder passenger. Amazed how many commenting here glossed over and completely ignored those facts while creating their own narrative.
This incident is a three-way wrong. 1. Elderly lady should have checked a bag she couldn’t lift. 2 Flight attendant should have quickly found a solution 3. Younger lady should have minded her own business, even if she perceived a bias, it was not helpful to escalate a minor incident. And had she just waited to report her interpretation of the incident we would have no story.
It’s not the flight attendant’s job to put bags in the bins. I fly about 4 times a year, and as a passenger, I frequently help people put their bags away and get them down. I’m a female, but I’m taller and stronger than average. I’ve never seen a flight attendant deal with carryons unless the bag is too big to fit in the bin. The complainant could have helped the woman if she was truly concerned but instead turned it into a race issue. I think she was trying to start a fight and should have minded her own business.
When a flight attendant refuses to help someone in the cabin with cabin baggage or when someone — FA or otherwise — seems to be struggling with cabin baggage placement, I often consider helping and do so. But I’ve noted people on my flights have become generally less likely to help other travelers than people on my flights used to be. Courteous manners and basic human decency just aren’t in practice as widely nowadays as they used to be even 10-20 years ago at airports and on planes. And it’s getting worse and worse.
Sorry the FA was 1000% wrong. I’ve read most of all the comments here and not one person has given a coherent “legal” justification why this woman was kicked off this flight? There is absolutely no law, rule, or policy that states you must treat FAs like they’re some sort of mythical God. A disturbance in relation to a flight is when someone puts the flight, crew, or passengers at risk and or forced a flight
delayed. Telling a FA to stop being lazy and do your job is NOT a disturbance. Hopefully she has started the legal process to be compensated for this obvious FA harassment and retaliation.
Made me laugh
The same reason why the Captain of a sea going vessel has the final say on his ship.
If you had actually “most all” of the articles you would have seen the legal precedent.
The Captain is the final authority on his or her aircraft.
Especially after 9/11, Flight Crews have a lot of extra duties that preclude helping an elderly passenger trying to stuff a too heavy bag into the overhead.
You weren’t there and neither was I, so was there a possibility that the FA was involved in something else at the moment and Ms Race Baiter thought the FA should have dropped everything and helped the elderly?
Would you have helped the old lady if you’d been there?
Sometimes their attire will not allow FAs to assist with things over their heads.
Why didn’t she or the younger woman ask for help from the passengers?
We’re one or the other or both being so obnoxious that they’d already alienated everyone around them?
Nah, couldn’t be. They were obviously on a whole plane of attendees to a Ku Klux Klan Convention.
Yes, the lazy fa who was also crosstrained as a CIA operative was really in the midst of thwarting a terrorist plot. They why she couldn’t help the old lady.
9/11 was the best thing to ever happen to flight attendant’s egos.
Last year I broke my arm on a business trip. I could not lift my carry on bag on my trip home. The United flight attendant was sympathetic to my request for help, but told me the union does NOT allow them to left passenger bags. She asked others to help and several came to my help. So, may depend on the airline.
Next, the union will tell them not to push the carts. What about all this “dragging people off ff burning airplanes” that they frequently beat their chests about?….of course we all know that doesn’t/will never happen but it makes them feel important. Maybe the union will ban that next. Seems like the only thing the union allows is playing with cell phones anyway.
Retired Fa here. I flew 28 yrs before retiring. Delta flight attendants do not have a union. If they get hurt lifting bags they usually end up without a job. On the job injuries are tracked by airlines and lifting bags are at the top. To minimize this airlines gives Fa the digression with handeling bags. Please remember they don’t get paid until the door is shut and the parking break is released. That being said I usually assisted passengers when I was a new Fa but as time went on and carry ons became larger and heavier I adopted the you bring it you swing it policy.
This situation highlights a broader issue in today’s society. Why wouldn’t anyone, including the woman who posted this, offer assistance to the lady struggling with her bag? Whenever I see someone in need, I feel compelled to help. If I chose not to, I would be disappointed in myself.
Sadly, common courtesy and thoughtfulness is not as common as it used to be. A large part of it seems to be that kids are no longer being encouraged by their parents and close community members to be considerate toward others as they used to be. And too often they are so distracted that they don’t pay attention to the needs and interests of those who are right in their immediate vicinity. It’s so disappointing to see how so many people have stopped being able to reliably exhibit basic courtesies to those around them at airports and on planes too.
I don’t know about the racial part but it’s not weird for passengers to expect help from an FA. People are unaware of union restrictions or other reasons that prevent an FA from helping with a bag. In any other industry in most parts of the world you can expect staff to help out.
Maybe the era of petite female FAs is over, especially since service has declined so much. Perhaps all FAs should be tall muscular dudes who can lift bags without injury, especially if the primary role of the job is to provide safety.
If you help one you have to expect to help them all. There is no requirement for them to lift your carry on and should never be one. Also interfering with an FA doin. G her job in any way is grounds for removal. She should have helped the woman herself or sat down. Period.
Her situation is a two way street. My wife had already taken our seats when an elderly stooped over, oriental lady was struggling to get her carry-on into the upper compartment. Having been raised properly, I stood up and took her bag from her and while in the lioness, a BLACK flight attendant came up and took the oriental lady’s bag while telling me to sit down. BTW I am white. See lady, it works two ways
The complainer lost the argument by bringing race into it immediately..A A Flight Attendants job is NOT to put your bags in the overhead, if the woman needed assistance she should have requested it at the check in podium and they would have either assisted her, told her to put it under the seat in front of her or checked her bag for her. If you can pack it, get it to the airport, get through security and all of a sudden you get on the plane you can’t properly Stow it????
Hmmmm??? From a retired Flight Ttendant of 29yrs..