A pair of flight attendants at American Airlines has been accused of unjustified retaliation against a passenger after he confronted them for not wearing masks…hours after they put their masks back on. There’s a lot of blame to go around.
AA Flight Attendants Accused Of Nasty Retaliation When Confronted For Not Wearing Masks
Andy Eisenmann noticed two AA flight attendants were not wearing masks during a layover in Dallas. He watched them for 40 minutes and took their picture:
I got to experience my FIRST EVER talk w police at PSP on Sunday, thanks to members of THIS DFW-PSP #2835 who lied to police saying I was unruly. One of these no maskers, perhaps, after I quietly said they offended me. @AmericanAir pic.twitter.com/W68ETj9yCp
— andy eisenmann (@andyeman) November 24, 2020
Turns out they operated his flight to Palm Springs. Eisenmann claims to be an elite member of American’s AAdvatange program (which strikes me as logical if he flew from Honolulu to Palm Springs via Dallas, which requires quite a bit of backtracking, but provides lie-flat seating in first class).
Toward the end of the flight, after the captain made a second announcement about obligatory face coverings, Eisenmann decided to “confront” one of the flight attendant over what he observed earlier.
The flight attendant immediately became defensive, claimed he was drinking coffee, then retreated to the back of the aircraft.
Upon landing in Palm Springs, police met the aircraft. The flight attendant had called ahead and claimed Eisenmann had been “unruly” onboard.
Eisenmann was placed in a small room without windows or vents, interviewed, then permitted to go home.
An American Airlines spokesperson noted:
We are looking into an issue that occurred on American Airlines flight 2835 from Dallas/Fort Worth International Airport (DFW) to Palm Springs International Airport (PSP) on Nov. 22. We’ve reached out to the customer to learn more about their recent travel experience and to address their concerns.
American requires all team members and customers to adhere to the face covering policy throughout the entirety of their journey – including all areas of the airport and on board aircraft. Our team is reviewing this incident internally and will conduct any appropriate follow-up.
What Should We Make Of This Incident?
Thus far, we only have Eisenmann’s side of the incident. It is possible that he was unruly. Perhaps he did start berating the flight attendant in a way that not constructive. In fact, I don’t think it was constructive to bring up the incident at all. The flight attendants were wearing masks onboard and thus his decision to confront one of the flight attendants, even if well-intentioned, was bound to backfire. Why? Because someone who deliberately flaunts the mask policy is not someone who can take correction.
If it turns out the flight attendants sat without their masks for more than 40 minutes, they should be terminated. Simple as that…more than a health decision, it’s a business decision (as United CEO Scott Kirby made clear).
Furthermore, if Eisenmann was not unruly, the flight attendant should be fired for filing a false police report. He should also be prosecuted for it. As View from the Wing notes, using law enforcement to retaliate against a customer is inexcusable.
CONCLUSION
I don’t think it was unreasonable for Eisenmann to photograph the two flight attendants who were not wearing masks. I do think it was counterproductive to confront them onboard. If it turns out they retaliated against him, I hope they both promptly lose their jobs. AA just laid off thousands of hard-working, decent flight attendants. Decent people don’t call the cops, even on do-gooders, when caught breaking safety protocol.
This Eisenman is clearly out for attention grabs. Why does he feel like he needs to “confront” the FAs rather than discreetly report them (and the photo evidence) to AA? This guy is gay (and the FAs probably were too) so they didn’t have any reason to discriminate against him. He was probably quite obnoxious (and possibly inebriated)
How do you know he (or the FAs) is gay and what does that possibly have to do with anything?
Check his twitter. He’s out and proud. As for the FAs, it’s more likely than not, especially the one with the fu manchu mustache — might as well be a pink triangle.
As for the story itself, you’re right that being gay has nothing to do with this, other than that I am preemptively saying that Mr. Eisenmann has no grounds to say that he was discriminated against because of his flagrant sexual orientation.
You’re” preemptively” bringing up the issue of being gay? How stupid. Just admit you were wrong in bringing it up, and apologize. I can respect that. Your spewing nonsense as a desperate attempt to justify what you said is pathetic.
Mind your own business
Who cares about whether these two men are gay? How is the question even relevant to the issue of two on-duty flight attendants not wearing a mask.
At the airline I work for, it’s part of the uniform appearance standard. Don’t want to wear it? Either face the disciplinary action or wear the mask.
These two guys chose yo violate a necessary policy. Suspend them for 3monhs.
Fire them as a retired AA flight attendant these 2 were in the wrong. Not only were they not wearing mask but were seated in the jump seat using their cell phones which is against company policy.
Dang mask nazis everywhere. These guys appear to be well away from other people. You tattletale need to find a constructive hobby.
Bonnie-I question that you are a retired AA FA if you think this is a photo of two flight attendants on a jumpseat….
This guy needs to mind his own business. Are you the mask police. I don’t know where this guy is from but in Texas mind your own business.
Making a complaint to the two people was an example of a man seeking to protect his own health and personal interest. That was his right In furthering this contention, he mirrors AA’s corporate policy. Thus, AA’s position on the issue must sustain the position asserted by the passenger. Sexual orientation of the passenger is also his right.
He is a paying customer trapped a tube of potentially infected air. Of course he gas a right to call them out for failing to obey their corporate rules. He paid for that right. Fire them.
Who gives a rat’s behind if one or all of them are gay? That was a really ignorant remark to make. It had no place in this thread.
It takes a gay to spot a gay.
Just saying.
If you look closely at the picture they have their masks hanging from their ears. That’s a fact. They were not talking as clearly seen both looking down their phones minding their business. Everything else is hearsay. Leave them alone.
What has this country come to.
Hoping to have two very hardworking people fired for offending someone right before the holidays?
They werent on the plane.
He is a right fighter. Was never put at risk of anything. Based solely on his behavior, i would guess he is two spirit or queergender.
What a hissy fit!! Now stalkers are following crew on personal breaks, lunches, restroom…and posting pics across the world..thats harassing and stalking. Whos retaliating who?? He was confrontational andbullying. Against the law, being unruly is a form description. I hope FAs sue everyone posting their pics and info.
Not unlike the young manfrom Kansas City at protests. Meeting with law enforcement was a warning. Now its courtroom time. Do not stand down FAs.
Self appointed brown shirts are in full force. This article supports FAs case. Unconscionable. They probably wouldnt serve him alcohol..whiner .
It’s clear Andy Eisenmann was out for something. If he is truly an elite member, he was up to no good. He would know who to complain to about this. Every elite member regardless of level, status and program feels entitled. AA must have made him mad about something recently and he didn’t get what he wanted. So he saw an opportunity open up and took it. Unfortunately, the FA’s , became this guys prop and fell victim. They should not have taken the bait. I honestly think the passenger baited them.
Yes, they were on the plane. That’s The whole point
Making a complaint to the two people was an example of a man seeking to protect his own health and personal interest. That was his right In furthering this contention, he mirrors AA’s corporate policy. Thus, AA’s position on the issue must sustain the position asserted by the passenger. Sexual orientation of the passenger is also his right.
The last thing any airline needs right now is to have posts out on the internet showing their crew members are not complying with all Covid-19 protocols. People are already nervous about flying – or are not even considering it as an option. All airline personnel that have anything to do with the flying public should be using extra caution to make those that choose to fly feel better about their decision – not more nervous. The F/As were stupid. I would love to know what the other passengers had to say about the behavior of the “unruly” passenger. Should he have confronted them? I think a paying passenger has the right to question a crew member who is potentially endangering their health, as long as it is done in a calm way.
I agree. Flight attendants should follow protocol. Lives are at stake. I know I’d feel aweful if I passed covid to someone. But I guess ignorance is bliss
I quit flying aa they lie and their attendants do exactly like this. On my last flight they went to the back and sat with no masks when I went to restroom and they refused to do anything about a middle seat passenger that refused to wear a mask
I hope they ALL lose their jobs. Bankrupt AA
They all deserve it biggest bunch of crappy attendants and Airline
Joe,
You are quite clearly…a douche. Wishing a few hundred thousand people unemployment because you didn’t get a Coke on your last flight highlights what is wrong in today’s culture.
All of those individuals involved in this incident from the mask nazi to the power hungry flight attendant so high and mighty..In my opinion they are just miserable unhappy people the kind worth avoiding. I hope they all get their due. It’s disheartening to think what our society has become.
It’s quite clear this passenger had a bone to pick with these attendants because he was having a bad day. If he felt his health was in danger why did he approach them? They were socially distanced away from people having some down time. I can tell you if he came to my job harassing me and publishing my picture without my consent, I’d sue his pants off. He needs to mind his own business.
It’s not about health. You have no proof of that. Period. Stop with the misinformation. If it was about health, these mandates would have provided a slow on cases. Which they haven’t. Next, we studies to prove they don’t make a difference. Stop being gilliable.
Genius. It has slowed cases spreading on planes. The rise in cases is due to morons like you who think it’s all fake and do not adhere to guidelines outside of flying. If you would take 10 minutes to think and research for yourself you would know this information and not make dumb statements
There’s plenty of evidence on both sides. It’s a matter of who you believe…the government or private experts.
Gay, what is this 1940? Being called gay is not offensive anymore search your vocabulary a little harder.
To many gay people, being called gay is offensive. I guess you don’t care about what offends others.
Wtf?
Clearly you have issues. The guy is gay? Trump much? What does his sexual orientation have to do with article? Perhaps you’re less sure of your own identity??
Flight attendants power trip alot. When I used to work at the airport I use to hear the “unruly” “safety hazard” or “threatening behavior” card being thrown around way too often when a passenger would get on their very bad side.
I agree – there are a lot of F/As that are on power trips, but just remember, they are the ones who will help to keep you safe if their is an incident. As a a former F/A, I try to be friendly to them, but also fly under the radar on board.
Flight attendants are not super powerful super heroes impervious to airplane crashes. They are as likely to get injured in the crash is anybody else and are susceptible to being helped by the passengers themselves. Yes many of them are on power trips and will threaten you and intimidate you to show you who they are, no doubt!
Lmao
Maybe the caller has a sick family member from Covid-19 or maybe experienced a death from Covid-19 or simply have elderly family members ge resides with and has fear
Whatever the case, “WEAR THE FREAKIN MASK” IT IS THAT SIMPLE!!!!!!If everyone just followed the guidelines for a bit maybe, maybe we can make headway. You want to go to work and resume livelihood but you do not want to do what it takes to do so….JUST WEAR THE MASK.
Well said
Flew AA last week, they are the worst airline ever! I am a mask wearer, not so much for me but I would hate to make someone sick plus, it’s the law. The thing I don’t get is this, in the airport you must wear your mask unless you’re eating and you are required to social distance (seats are roped off in restaurants and at the gates). So why do the rules instantly change when you get on an AA plane? There is ZERO social distancing they pack you in so tight you’re literally sitting on the lap of the person next to you! AA over booked and had to give customers vouchers, this happened on two of the four legs of our flight. There wasn’t a vacant seat on any of the the planes we flew on! Even on the super small plane we flew on for four hours. What’s the sense of wearing a mask & social distancing in the airport if you’re packed in like sardines on the flights? We recently flew Delta neither of the planes we flew on were packed, they kept the middle seat empty.
WoW !!!! You’re just arbitrarily inserting the subjects’ of this article sexual orientation ? That’s just blatantly absurd of you !!!! And, then you go and accuse the man of being obnoxious and drunk ? When none of that was brought in by the author of the article ? By this act I would label YOU as an IDIOT !!!! If this passenger approached the 2 flight attendants and respectfully expressed his concern that they were not wearing their face masks, and that’s all there was to the actions of the passenger, then the 2 flight attendants are guilty of filing a false police report, and not only should these flight attendants lose their careers, pensions, and flight privileges with AA, but they should face criminal charges, and face civil charges and a hefty suit by the passenger !!!!! The wronged passenger should also sue American Airlines as well !!!
Gays are often argumentative and pick fights. Like black people’s “i wish you would” attitude… it’s not untrue
And straight white men and women are blushing wall flowers. What a racist and homophobic individual you are.
Rick Pandhofer must be Gay and Black according to his statement.
So do people named rick
@Rick… You sound rather “feisty” and argumentative right now. Maybe go I have a little of both in you.
Andy must be part of fake news, he is distracting from the main point of the article. Rules for thee not for me. I had a similar incident happen to me on a AA flight. Cops were not involved I did not confront the FA. I emailed customer service sent the photo and let them handle it. I was called they handled the FA.
Well folks, I just had to get tested for CoVid before flying to Hawaii to see my daughter on an AA flight. Found out the positive test results when I was checking in. Needless to say everyone in line backed up a few feet and I checked right back out and left to go back home to spend this Thanksgiving sick and alone. So, is it a big deal that flight personnel wear masks while on the plane or in the airport? Absolutely. No one wants this virus! My plans were made back in May; to have that trip shot down because of something I contracted within a week before the trip after having been healthy all year long was just crazy! Yet I was so glad they made me check at the original departure city. (I thought the test too 72 hrs.) I would have had to come home from DFW otherwise. I don’t think people who haven’t had CoVid really understand how contagious it is and how vulnerable we are! And y’all are right, sexual orientation has nothing to do with this! Wear your mask people! Save yourself and others. And have a nice Thanksgiving wherever you are. I will too (I know my dogs are happy. And I am never alone because I have faith in God above.) God bless you and keep all of you fellow travelers safe!
I get what you’re sayin dude. To make it acceptable, you should have phrased UT as if you were with CNN:
“A mostly gay, but straight passenger……”
The issue here us that the seem to be off the plane do they have to wear masks then in non passenger facing situations ?… everyone is in the same Covid 19 boat … I have flown around the world a myriad times and shouldn’t say it but unionism doesn’t help … problem is after so .any months of this people are freaking out…. it seems .
They should be terminated ?? Really wth is wrong with you?? They could be living together / they were not near others : they wore their masks on plane / nobody should be photographing the flight attendants period and harassing them later
This comment is so offensive. Can this person be reported or blocked? Just wow.
Your story is so one sided I am surprised you call it, “ worthy of print”. Men egos are so fragile who knows if the real story will ever be told. I am tired of reading about face mask incidents. Wear the mask onboard public transportation and in highly populated public places if not for your safety then for others who want to be safe and feel safe. The flight attendants sitting in airport without mask: that’s a no,no. A response of termination, another egomaniac speaking; reprimand is warranted. What else is going on n the transportation business?
You folks that are taking this virus extremely seriously sure do fly a lot right now…
Fire those who defy
Let them live elsewhere
Not in your space
Fire those who defy
No one is to Good
The passenger is a self-righteous asshole. I’m guessing he’s the type who would rat out his neighbor for having one too many people at their home. Stalin would be proud.
If you are going to report news on your blog, just keep your personal opinions out of the article and report only facts. Unless this blog was meant to be unprofessional blog.
@Mike: The very nature of a blog includes commentary that would not be present in more mainstream pieces.
I bet having to wear a mask all day is taxing, those men probably needed a break. Why didn’t he go talk to them in the airport instead of taking the picture? Something tells me he was truly the issue.
I dont know how this conversation turned into a Gay or Black issue which is clearly disrespectful. There’s always a Rick lurking around some where just waiting on the opportunity to be ignorant and demeaning.
Now now …no reason to add your own made up flowery details. Stick to the facts presented.
WHY….must everyone feel they are the mask police. If you are wearing your little face diaper and feel it protects YOU, don’t worry if others aren’t!!!!
@ Lori Why? Because masks do not protect the wearer – they protect those around the wearer from the wearer’s germs. This has been, time and time and time and time and time and time and time and time and time and time and again proven. It is very simple science. Your desire not to wear a mask does not trump other peoples’ right to live.
I had a similar occurrence with an AA attendant in Charlotte, who refused to cover her nose with her mask; I took a picture of her to report her to AA and upon deplaning I was confronted by a co-pilot, who told me it was illegal to take a picture of AA employees ( a lie) and obligated me to delete the pics from my phone! I explained to him that I was a doctor and that covering the mouth and not the nose, serves the same purpose as not wearing a mask; I felt threatened and humiliated by my experience with AA and will not fly with them anymore. If they make the rules, then they should follow them!
Really you were there and observed…since the proof is in the photos..they should get no less than a second step advisory..if not fired…
I am ashamed of someone who works for the company I retired from..
Their actions are inexcusable
We’re they socially distanced while they were seated in the terminal ? What’s to confront then ?
And to fire them for this ? That’s going a bit yo far
It’s not just about safety, it’s about optics. AA is reasonable to expect and demand full compliance so that those who are afraid will be less afraid.
Compliance is the word of the day. Nowhere around it no exceptions absolutely you are right
Another sad and unnecessary story about a whiny passenger with no life. Why anyone felt the need to write about it is bizarre. It’s simply a cheap-shot at the flight attendants who have no platform to respond. That’s all this is.
I think if someone comes to my workplace and begins questioning me and taking photos, you should expect to have that camera (or phone) broken over your head.
No, its about people who feel they are RIGHT, and be dammed if you have another opinion. 1) There are no mask police so stay in your lane. 2) There are no LAWS that require you to wear a mask. 3) They make the sheep “feel” better because there is scientific evidence that masked people became infected at a rate .2% less than non masked people!
They should be terminated ?? Really wth is wrong with you?? They could be living together / they were not near others : they wore their masks on plane / nobody should be photographing the flight attendants period and harassing them later
I’m not flying at all till morons act like adults and not Trumper wannabes
Agreed.
Personally, everyone is out of control on this Covid BS. It is not as bad as the Flu, including all the strains of it. Nobody is even thinking rationally about this. I can guarantee you that the CEO of United, does not wear a mask like he should. It is not as bad as the CDC says it is period.
Your statement “. It is not as bad as the Flu,” makes you look like and idiot wrapped in a moron
Hmmm…
From Health.com, “Preliminary CDC estimates for the 2019-2020 influenza season indicate that, as of April 4, 2020, between 24,000 and 62,000 lost their lives to the flu.”
I think Covid has claimed in excess of 260, 000 and shows few signs of abating. Indeed it appears to be getting worse.
I’m going to go with CDC estimates and do everything I can to avoid getting Covid. I’m not too worried about the flu because I’ve already been vaccinated this year.
Stay safe. I hope you don’t get anything. Especially not Covid 19. You’d very likely survive a bout of flu. Covid would be another story.
The large number of deaths are due to hospital neglect, not covid. As somebody who lost a family member due to Covid in Marh, I can attest to this.
You need professional help to deal with the loss of a loved one. Hospitals are not in any way responsible for COVID deaths. I would wager that more healthcare professionals as well as other hospital personal have contracted and died from COVID-19 than patients with COVID-19 have died from neglect. BTW I am a nurse and know of no nurse that neglects their patients.
Winner for ignorant comment of the day!
“It is not as bad as the Flu” – most stupid statement of the year. You’re part of the group who are in denial with this virus. Just like the national interview the nurse did recently testifying that even people on their death beds deny the existence of this virus. SMH. The influenza virus when it attacks for the most part is confined as a respiratory illness. The SARS-COV-2 virus is NOT. When it attacks, it affects your entire body, multiple organs and systems are affected. If people don’t die from them, some of them have debilitating long term effects from the coronavirus.
Enlightenment me, how many people have died of cancer from smoking or second hand smoke? Obesity? CDC says stay away from McDonald’s but more people eat there than ever, its an essential business right??? Covid 19 deaths are a drop in the bucket compared to the above 2 death rates. And the majority are older with pre existing issues.
Idiot…you are aware that McDonald’s and smoking aren’t contagious, right?
Smoking actually is contagious via secondhand smoke
Found the eugenicist
You are wrong. If you believe this illness is no worse than the flu, remember it is 4x more deadly. It is not also more contagious. If you believe masks are worthless, request your surgeon to go without one next time you have surgery.
The only reason you believe these stunningly absurd statements is because you probably have no experience with it. When someone you know, or you, catches it, whether or not hospitalization or death is involved, it will become abundantly clear just how terrible this virus is. It will happen, it’s just a matter of time.
I fly myself first time 1st business class was surprised that most of the attendants are male there. Will be hard to prove if the pax was to aggressive and which story is true.. It’s just sad that that airport staff or local enforcement don’t do their jobs enforcing masks. Personally if keep distance to other people the should be able to take off masks. My flight was delayed 2 hours in Dallas and wearing this mask already few hours on the previous flight gave me a big headache so I found an empty area to at least breath trough my nose.. Not worth trying to enforce, I took a photo of cashier in Germany not wearing a mask she almost attacked me…
People like the politically correct police, Mr. Eisenmann, need to mind their own business and JUST KEEP MOVING. Why? because there are probably hundreds more people he’ll come in contact with during any given week that haven’t worn their mask for 40 minutes before he passed them on the street or in a hallway or subway or public venue or wherever else.
He’s just another example of an angry, power-tripping, vindictive, retaliative person who has nothing better to do. I guess since his gay agenda and LGBT flag-waving is off the table for now during Covid-19, he’s going to attack people in general who don’t wear a mask.
I’m all for mask-wearing and social distancing and do so in accordance with what is recommended now but I’m certainly not going to confront every person that isn’t wearing one or isn’t wearing one correctly. If they are too close to me, I move away. Simple. P.S. this week in LIDL and in IKEA there were half-a-dozen people who stood uncomfortably close to me on line. Simple, I moved my cart between me and them. They got the hint, I didn’t have to say a word.
Love it thanks
@JoEllen
Its the irony of the situation then the absolute customer service failure that came after it. FAs are the first to police everyone else, make constant threatening announcements to passengers about “being banned” and “never flying again” while the inflection and emphasis is their voices when making these announcement exudes joy. After their PAs they sit maskless with their coworkers in the galley for the entirety of the flight. Maybe emerging once or twice to collect the trash from the things they didn’t hand out. This is an example of turnabout being fair play. That’s all it is. Rules for thee but not for me. I hope they both get canned, the passenger gets a refund and then swears out a criminal complain against the flight attendants. Enough is enough.
Similar experience today on AA from RDU to ORD. Very rude FA. Lazy and stunk horrible
So?
queer
Disciplinary action, sure. But termination? Seems a little harsh, IMO. We’re way too wrapped up in cancel culture and we’ve become conditioned that the slightest misstep warrants termination. Instead, they can be warned, reprimanded, etc before resorting to termination.
Agreed on an individual basis, but if this is a widespread problem I think AA should make an example out of them.
They LITTERALLY are the police in the air, and it’s illegal for you not to follow their orders. If they are going to power trip, they BETTER lose their jobs… They aren’t safe to have that position.
Yawn. How political this has become. What’s next?
I flew on AA from DFW to ORD at the end of July. I was in the first row of business class on a 777. Two unmasked young FAs were in the galley talking, laughing, and giggling with a masked more experienced FA throughout the flight. One FA (an older gentleman) was the only one actually working during the flight. I felt very uncomfortable sitting just a few feet away from these maskless FAs. The agent that checked me in at DFW was also maskless. I felt very uncomfortable flying AA and I sent my feedback to them, but they didn’t reply.
Here’s a little factoid for you.
FAs cannot call the police to meet the plane.
They bring the situation to the Captain who makes that determination.
Wow this article is a joke. Those poor flight attendants. Who cares if they wear a useless muzzle or not, but this authoritarian loving passenger wants to complain anyway. So glad I’m not in the US anymore and in a country that doesn’t care about this Plandemic
Calling the passenger a Do Gooder is an insult. The FA’s should be setting an example for the entire plane. Going maskless implies that they are above the rules. They must comply as well. Personally I’m faced with confronting clients all day long who do not want to wear a mask, it is not a pleasant task, but necessary to improve the safety of all. The information in the article points to FA being an entitled brat that retaliated.
The rest of us are glad your not here as
Ok, the germs associated with the attendants while “on their break” are not carried with them! The airborne virus dissipates, at about 4-5 feet, then fall to the ground secondary to gravity.
On entry to the jobsite, they appropriately garb up! Seems fine!
The picture taken and produced in a confrontational way, is abusive, unnecessary, and demonstrates his poor knowledge base and harassment!
He should be fined and banned from further flights!
He “needs to get him some business and stay out of other’s business!”
Well, I’m not a mask wearing fool. Sorry folks but studies are already in and masks are not cutting it unless they are the N95’s. As a matter of fact on the package of masks under warnings it says;” This mask is not a respirator. Wearing it will NOT protect you from contracting a contagious disease, such as colds or flu. Y’all know that COVID-19 is a SARS virus right? (Flu family of viruses) ❤️ If I could add a picture I would. It’s on the bag/box! Truth
Show me a peer-reviewed study that says that or STFU and stop spreading lies.
https://www.cdc.gov/mmwr/volumes/69/wr/mm6947e2.htm?s_cid=mm6947e2_w
Guess what…people in Kansas aren’t wearing N95s. But other masks still shockingly work!!!
STFD.
They deserved to be terminated you should never waste the police officers time first of all.. then you wasted this mans time caused him embarrassment all bc you felt privileged to the point where one can’t even confront you about a serious issue …. shame in those flight attendants they are air Kevin’s “
My issues with AA is recently when I flew 4 legs landing in Dallas and Charlotte, the flight attendants only walked to check that people had on masks at the very beginning of each flight. No other time during any of the flights. In the meantime, a couple that sat across from me (2 seats an each side) had their mask off the whole flight from Little Rock to Charlotte without any one but me noticing. I was disgusted,.
My issues with AA is recently when I flew 4 legs landing in Dallas and Charlotte, the flight attendants only walked to check that people had on masks at the very beginning of each flight. No other time during any of the flights. In the meantime, a couple that sat across from me (2 seats an each side) had their mask off the whole flight from Little Rock to Charlotte without any one but me noticing. I was disgusted.
It would be very unusual for a flight attendant to be fired over one customer service issue or complaint. They would most likely have a meeting with their supervisor about how they could have handled the situation differently. If they got a dozen similar complaints in a short period of time, they might be up for employment review. For just one, no.
Customers often pad or exaggerate complaints in an effort to get something for free or to make things difficult for the flight attendant that they feel offended them. Flight attendants tend to describe the situation more favorable to how they reacted. The truth is probably somewhere in the middle and will actually never be known with certainty.
You know what’s just as bad as the people who refuse to wear a mask? People who won’t mind their own business.
We need to have a thunderdome style system to resolve these disputes. The anti-maskers and the tattlers. Two men enter, one man leaves.
Make it pay per view. Proceeds go to all the people who lost their business or job due to a government who can take away your ability to earn a living without providing any financial relief. Looking at you LA county!
Agreed.
My issues with AA is recently when I flew 4 legs landing in Dallas and Charlotte, the flight attendants only walked to check that people had on masks at the very beginning of each flight. No other time during any of the flights. In the meantime, a couple that sat across from me (2 seats an each side) had their mask off the whole flight from Little Rock to Charlotte without any one but me noticing. I was disgusted.
2200 deaths yesterday. Reading the comments here i am feeling good about my projection 3500 daily by dec/15.
Remember this is all a hoax. Go out to the bars and then visit your parents, grandparents and the fat cousin.
It is so sad how Americans have turned against and Covid-shaming is now a thing. All of these indignant self-righteous saints are out to get anyone who gets out line for a minute, and then everyone they attack is so defensive. This world is going nuts. So volatile.
Oh please God burn Twitter and Facebook
Please God burn Twiiter and Facebook
Flight attendants are lying
I know those 2. They are good FAs. Wonder what happened for them to report him. They are not the sort to be petty
I’m a FA. Recently my crew and I had to repeatedly tell a customer to wear his mask. He boarded without one, said the gate agent said he didn’t need one (not likely). So he was given one from us. He put it under his chin and proceeded to his seat. Told him a couple times more. Had to wake him once to remind him. Next pass by, it’s over his nose and mouth but he has torn a hole in it, around his mouth. We give him another mask, he flips us off. He’s kind of scary looking so we call a supervisor and cops, just in case. Cops couldn’t have cared less. It’s a company policy so they won’t get involved. I’m sure the passenger ended up getting banned from the airline.
Ever thought of how many times we have to deal with this issue time after time, flight after flight? The nasty and threatening looks we get?
Passengers need to take responsibility for themselves. Wear the mask or don’t fly. Drive and you won’t have to wear one. At what point do the FAs give up?
Maybe that announcement the previous poster described as “gleeful” was actually trying to STRESS the seriousness of the matter, prob for those not listening. Repeating the announcement is policy. I promise you, we’re not taking any joy in this matter.
My last day at work I wore the mask for twelve hours. Gave me a splitting headache.
I don’t know what happened on the plane but those are seasoned FAs. (With recent furloughs, most remaining have 20 years plus.). My bet is on them. The pic shows them seemingly away from other people. Termination seems harsh, IMO.
That passenger is also the type that would call the police if his neighbors have too many people over for Thanksgiving.
The core issue: company policy.
The policy of AA is for both passengers and employees to wear a face covering for the entire length of their journey or the entire time they are are at work. From the moment the step off the car or bus to the moment after they leave baggage/passenger pick up area.
I hate the ‘excuse’ of drinking.
The darn cup isn’t up against your lip for 40 minutes.
Unmask, sip, remask. Done.
We all hate wearing them , but we all need to do our part and we all agree to the policies when we either choose to fly or when we continue to work.
Who cares about whether these two men are gay? How is the question even relevant to the issue of two on-duty flight attendants not wearing a mask.
At the airline I work for, it’s part of the uniform appearance standard. Don’t want to wear it? Either face the disciplinary action or wear the mask.
These two guys chose yo violate a necessary policy. Suspend them for 3monhs.
What will all the mask hoes do when everyone is vaccinated?
There will be a lot of anti vaxxers, possibly even VP Kamala Harris, who said it during the debates. I think she will change her mind and get the vaccine, in the end.
I am sure Biden wants his two vaccine shots.
my daughter flew from Wilmington to Dallas on Monday and said one AA flight attendant kept screaming at passengers for being slow, for having to store luggage, for having a tray down, for just everything during the entire flight. But as my daughter put it, this harsh and unreasonable flight attendant probably knew she could get away with anything. and the passengers could do nothing about it. It would be great if AA would get some undercover AA reps to fly on every flight and trim the crazies back a bit.
Reading the comments above is not very thankful. Happy Thanksgiving, everyone.
Despite it all, I am sure we will be fine and in just a year arguing over how everyone is traveling again, no mileage awards are available, hotels are full, and devaluations are continuing. Looking forward to those days and less about masks and anger.
In the meantime, live quietly your place in history. You won’t make a difference here. And it will be over soon.
These FAs didn’t do anything wrong. They weren’t within ‘Covid’ distance of anyone. They’re posed no threat to anyone.
This passenger would have felt right at home in Nazi germany or Stalin’s USSR, where a word to the authorities would land an innocent person unemployed, imprisoned or dead. What the hell are we coming to?
Not true. 6 feet is the political decision. Coughs send Covid 40-50 feet. Talking, less. With a mask and no talking, 6-10 feet usually but more is possible especially if people are around longer.
This guy is a scared sheep. If masks were SO effective, why is the lib world locking down again after making everyone wear masks for 6 months. Complete joke and no science behind and a guy who wants to stick his nose in to ruin someone’s life. Real people are laughing at you sheep fools
These days, the majority of the biggest US airports, it’s a requirement to wear a face mask in the terminal… whether you’re 2 ft or 10 ft apart, that doesn’t matter. Everyone must abide by the policy…So yes, these 2 fa’s are at fault.
If I was around to have heard this clown whining about someone wearing or not wearing a face diaper, I would have broken his nose myself. If you’re stupid enough to wear a face diaper, then wear one, leave everybody else alone.
@Lisa Rasmussen
So you would have assaulted someone, gone to jail and picked up a potential felony charge? Seems like an intelligent course of action.
“Face diapers” are used to prevent YOUR germs from getting out into the air others are breathing – not to protect the wearer. It’s more appropriate to call it a “face condom.” This is science. Very simple science. If you choose not to believe it, don’t be surprised by the judgment you get.
Pelican – you are a naive fool. Lisa is right. They were more than 6 feet away. Much more. Real Americans and Combat veterans are ashamed of you and saddened by your weak victim false positive capitulation of the liberties we fought for
Yes, they should be fried. While Mr Eissenmann’s way of doing things is not my cup of tea, the FA’s behaviour, taking it as reported, is simply outrageous and a terminal breach. AA can’t afford to employ such people….
Dude who are you to ” hope” someone loses their job???
These people have been working for AA God knows how long…
And you’re hoping they lose their jobs.
you shouldn’t be the on writing articles and putting your unnecessary hopes of people losing their jobs.
AA is a business, not a charity. Follow the rules or be fired…simple as that. This is a far bigger issue than them.
The thing that pisses me off the most about this story is you using “flaunt” when you mean “flout.” Sheesh!
Hi Matthew, thanks for writing about this. As someone who usually flies 150,000+ miles a year, I come across all kinds of FAs, ticketing staff, TSA agents, CBP agents etc. Some are on a power trip. Others are nice. On a recent ultra longhaul flight, I was reminded by the FA to put on my mask (I had forgotten to put it back on after food). She said it in a nice way, which I appreciated and immediately apologized and complied. Another experience: I recently renewed my Global Entry card. Half the CBP agents in the immigration hall (no flight at that time) were maskless. But I didn’t say a word because I didn’t want to disrupt my day.
I applaud Mr. Eisenmann for his guts in calling the FA’s out though confronting them mid-flight may have been a little unnecessary. I hope the FA’s on this forum recognize that they are ambassadors for their airlines and their moral right to enforce policies diminishes when they themselves don’t follow the same policies.
Joe, you are the epitome of a woke flake. Shame on you. I hope you see the light someday. I am soooooo offended! Whaaaaaaa!!
Also, to the FAs debating the mask policy on this forum, I think that ship has sailed. AA has mandated masks. FAs are required to follow AA policies regardless of whether they think they are right or wrong. I can think of several policies, I don’t like either but have to follow. 🙂
Social media ignorant comments like many of those seen here shows that most of us aren’t responsible enough to be allowed on social media. If they falsely accused him… IF… Then yes they should be terminated. That’s for an investigation to decide but do you honestly think that not wearing a mask in a photo that shows no other people within 6 feet INCLUDING the cameraman while admitting they wore them while performing their in flight duties, requires them to immediately be fired, lose their livelyhood and hurt their families as well? Come on people shake off the shackles of the extreme and embrace reasonable.
We now know he would have turned in his Jewish neighbors in ww11.
This comments section gave me cancer
I like pie.
OMG to add to all the drama it had to be specified that he was questioned in a room WITHOUT VENTS OR WINDOWS! The humanity! Everyone in this country starting with everyone involved in this incident needs to stop being outraged and offended by every little thing!
You idiots claiming masks help stop spreading this need to wake up. They do nothing. You probably will line up and jump off a cliff together too when someone tells you to from the fake science political class crowd.. Alabama coach out.. Wears a mask almost 24/7 and another Positive with a runny nose. LMAO!
Which way to the cliff?
He needs his face kicked in. Little b!tch messing with people’s lives over a mask??? Those masks do 0 to prevent covid. Remember during the wildfires the CDC made a statement that a face mask won’t protect you from the smoke particles, Covid particles are 100 times smaller than smoke. Fact. This isn’t a joke people don’t be retarded sheep. Democrats have you living in fear and reporting your neighbors. Nazi
“little bitch, wildfires, retarded sheep, Dems, nazis,” you’ve covered it all. I’m speechless.
“Because someone who deliberately flaunts the mask policy is not someone who can take correction.”
Flaunt means to “display (something) ostentatiously, especially in order to provoke envy or admiration or to show defiance.” E.g., flaunt wealth, cleavage….
I think you mean “flout” or “openly disregard (a rule, law or convention)”.
I hear as will throw you off plane for anything, up to their digression. Ft I was on, all they did was talk in cabins . No refreshments or food
Wow. Your article is poorly written and to hope someone loses their job is horrible. I witnessed a passenger taking a photo of a flight attendant who had coffee on the counter but clearly didn’t state that. How do we know they weren’t eating or drinking. Matt you should be fired for poor reporting.
Read what I wrote,sweetheart. It isn’t what you think.
No one talks about Epstein anymore, no one talks about the injustices in our media and the fake one sided stories, but take a mask off during this Communist takeover and it hits the news!
I remember standing 6 feet apart while boarding the plane with my mascon once we were seated in the plane everyone with the masks off started talking to one another and eating food this is all orchestrated
This isn’t communism. This is nothing like communism. At all.
It’s public health.
But keep watching FoxNews!
If you think this isn’t an issue, check out how long it takes to get covid when in a room and ONE person has it. Both of these flight attendants should be held accountable. https://www.fastcompany.com/90580290/one-person-in-the-room-with-you-has-covid-19-heres-how-long-it-takes-to-get-infected
I don’t get why everyone including flight staff doesn’t just ignore anyone not wearing a mask. Especially toddlers. Just let it go. This is true kndness to others. And no danger to anyone. Especially in light of science that purports the infinitesimal chance of infection being less than a crash. Airlines are rife with information of air filtration and recirculation evidence for claiming how it is impossible to become sick on a flight, not only since the beginning of the ‘pandemic’ and even before.