American Airlines had a worrisome earnings call this week with investors. It seems the carrier needs a great Christmas or could go bust. If you are considering signing up for a new credit card please click here and help...
American Airlines Limits Upgrade Transparency
During a time in which airlines are hurting for business, particularly from loyal elite members, American Airlines has decided to make the upgrade process less transparent. It’s a foolish and unnecessary move. American Airlines Obscures Upgrade Availability Historically, American...
Airline Elite Status Will Become Easier To Earn, But Still Leave Me Behind
American Airlines has just revealed its AAdvantage elite status road map for 2021. It’s generous. Other airlines will follow. Even so, my prediction is that I will be left behind..and I know I’m not the only one facing the...
American Airlines Removes Main Cabin Extra Benefit For Oneworld Elites
American Airlines has quietly stopped offering complimentary upgrades to Main Cabin Extra for mid- and top-tier oneworld elites outside the AAdvantage program. American Airlines Cuts Main Cabin Extra Benefit For oneworld Elites For years, American Airlines has offered free...
How An American Airlines Flight Attendant Said Goodbye
Earlier I wrote about the 13,000+ United Airlines workers who will be furloughed today. Meanwhile, over at American Airlines 19,000 will lose their jobs. One flight attendant was captured on video offering a particularly poignant goodbye to passengers during...
American Airlines CEO Doug Parker On Face The Nation
First it was Southwest CEO Gary Kelly. Then United CEO Scott Kirby. Now American Airlines CEO Doug Parker has had his turn on CBS Face the Nation. Two Takeaways From American CEO Doug Parker On Face The Nation Parker...
The Bold Body Language Of American Airlines CEO Doug Parker
When I read non-fiction, it is usually biographies and autobiographies. As my career continues to develop, I find studies in leadership probative, both in a cautionary and instructive way. But while leadership and dominance are not synonymous, sometimes leadership...
Two-Year-Old Booted From American Airlines Flight For Not Wearing Mask While CEO Frolics Without One
Cue the false equivalency charges, but today we are going to look at a tale of two masks on American Airlines. Enough is enough with the masking of tiny children, especially when they are trying to sleep…especially when the...
All-You-Can-Fly Returns, More to Come?
Air Canada has revisited a buffet-style “All You Can Fly” package that some US carriers have offered. Is there more to come? If you are considering signing up for a new credit card please click here and help support...
Will COVID-19 Return Bigger Planes to Shorter Flights?
Demand and efficiencies change over time, but there are a few good reasons why larger aircraft may be returning to shorter flights. If you are considering signing up for a new credit card please click here and help support...
Thank You American Airlines For Forcing Man To Remove Obscene Shirt!
American Airlines forced a man to change out of an obscene shirt if he wanted to remain onboard. In an era when a small pin is causing people to go crazy, thank goodness AA had enough common sense to...
Black Lives Matter Pins Prompt Backlash At American Airlines
American Airlines is facing a backlash from some employees over a recent decision to allow flight attendants and other employees to wear “Black Lives Matter” pins on their uniforms. There are many issues to unpack here. American Airlines Designing...
