Every person has strengths and weaknesses and sometime siblings could not be more different. But I’m struck by the stark contrast between a 16-year-old who boarded the wrong Frontier Airlines flight and his 9-year-old bother who seemed to have no trouble determining his brother was at the wrong gate.
Wrong Flight: Teenager Flies To Puerto Rico Instead Of Ohio On Frontier Airlines
Frontier Airlines does not offer an unaccompanied minor program, but like most US carriers allows teenagers aged 15 and older to fly unaccompanied. I started flying solo when I was 17 and was thankful for the ability to fly even when I was not technically old enough to check into hotels myself or rent cars.
Logan Lose, 16, was scheduled to fly from Tampa (TPA) to Cleveland (CLE) on December 22, 2023 on Frontier Airlines. His father and step mother are in Florida while his mother is in Ohio. But instead, he “mistakenly boarded a different flight to San Juan, Puerto Rico” (this per Frontier Airlines). It went something like this:
- Logan arrived at the gate early, where a Frontier flight to San Juan (SJU) was departing ahead of his flight to Cleveland (CLE).
- Logan’s father told CNN, “He went up there and asked the lady if the flight was boarding, and they said, ‘yes,’ and they also checked his bag to make sure it fit.”
- “But Logan said they never scanned his ticket. Logan said they just glanced at it and said, ‘Yes, you’re on the right flight,’ and then he boarded.”
- Logan let his mother know he was onboard, who let her ex know.
- But something did not add up: it was too early.
- Per Logan’s father, “That’s when my 9-year-old son looked up the flight status and realized that a flight to Puerto Rico had just taken off from the same gate Logan’s Ohio flight was taking off from.”
- He tried calling Logan to let him know he was on the wrong flight, but it was too late…his phone was already switched off.
- Next he called Frontier Airlines who promised to call him back.
- 90 minutes later they did, conforming he was on the wrong flight.
- When Logan landed in San Juan, he was placed back on the same aircraft returning to Tampa, flew back to Florida, then boarded a connecting flight to Cleveland four hours later.
It’s an interesting story because this is not a six-year-old (like Spirit Airlines recently lost) but a 16-year-old old enough to travel alone. While Frontier has not confirmed whether everything occurred the way Logan described it (i.e. no scanning his boarding pass), it makes sense…how else would he get onboard? On the other hand, was the flight so lightly booked that he took his assigned seat on the Cleveland flight that happened to be unoccupied on the San Juan flight?
What gets me is that Logan’s 9-year-old bother (could be a brother from another mother) was the one who looked up the flight status and realized that the Puerto Rico flight took off from the same gate. How exactly did he do that? I know other nine years olds (and my own seven year old son) who are quite savvy on airline apps, but that’s rather impressive if true.
This story has made headlines around the world but I feel like it may be unfair to place all the blame on Frontier Airlines, even if the gate agent failed to scan his boarding pass. The bulk of the blame does, I suppose, but wouldn’t the teen 1.) look up at the boarding gate, 2.) listen for the confirmation of where the flight was heading once onboard, 3.) realize the flight was boarding too early, and 4.) chat with his dad once onboard?
I don’t know the answer…maybe he did nothing wrong. Not everyone is taught from a young age to travel alone. But perhaps his parents should not have let him travel alone if he was not up to the task?
What strikes me as most interesting about this story is that the 9-year-old apparently determined that his 16-year-old brother boarded the wrong flight. I know we sometimes get anxious when doing something new for the first time, but I’m not quite ready to place all the blame on Frontier Airlines for failing to scan his boarding pass.
image: Frontier Airlines