Spirit Airlines announced its revamped loyalty program, Free Spirit. One of the new features is sharing points among eight other travelers. Here’s how to pool points with Spirit Airlines.
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The New Free Spirit Loyalty Program
I have covered Spirit Airlines’ revamped and relaunched its Free Spirit loyalty program on January 28th, 2021. Many of the benefits it offers are competitive with network carriers, and some aspects surpass what the big airlines offer.
Aligning the carrier with American Airlines, United Airlines, and Delta Air Lines, elite Spirit flyers will enjoy priority boarding, elevated customer service and recognition, as well as no fees for a checked bag or carry-on (for Gold status holders.) Where it the airline goes a step further is allowing guests to earn on any fare and at an accelerated rate of points per dollar spent for ancillary purchases.
Who Is Eligible For Hosting a Points Pool?
All elite status levels with Spirit, as well as Free Spirit Travel Mastercard holders can host a pool. That includes entry-level elite tier Silver status members which is accessed from as little as $2,000 on base fare and extras or even less when combined with Free Spirit credit card spend.
As a newly-minted Gold member in the Free Spirit program, I wanted to try out the points pool ahead of an upcoming flight.
How To Pool Points
Eligible Free Spirit members will see the following dashboard when they login to the Spirit Airlines website. Status is located to the left indicating eligibility. To the right, “Start a Pool”, click there.
Following this screen, there is a brief introduction to how to pool points before continuing with the process.
The next screen will show Pool Hosts a preview of what is to come with their account details to the left and an opportunity to add pool members. Hosts will be able to see how many spaces are occupied and have a link to add more members. I have not removed a member yet, but I presume it will be easy to see who is a part of the points pool and remove them as well.
When a member is ready to invite another to their points pool, they need to have the email address of that user associated with their Free Spirit account or the account number of the person. The invited member will need to accept membership in the pool as the host will be able to use their points as their own.
NOTE: An error with this new feature occurs if you have the Free Spirit number (9 digits) but not the email address. Users will be prompted that Free Spirit numbers are “10” digits (though they aren’t.) Just put a “0” in front of the nine digits to resolve the issue.
Once the member has received the email and accepted to pool points, Spirit will display a summary as well as point expiration (now 12 months from last activity of any kind.)
Below this, hosts will be able to see the total in the points pool.
Members can then redeem for flights for any Spirit flights; Silver and Gold elite members have their redemption fees waived.
Conclusion
One of the greatest features of the new Free Spirit loyalty program is the ability to pool points and fly for free sooner. The process was smooth and easy to host a pool. I’ll report back once I have redeemed from the pool to comment on the experience using that feature.
What do you think? Have you pooled points with Spirit Airlines? How was your experience?
Specific Disclosure: Neither Spirit Airlines nor Bank of America has reviewed, approved, or otherwise endorsed this post. While the site will receive compensation if readers choose to sign up for a new credit card at the top of this post, that’s not specific to Bank of America or any other lender.
Both my wife and I are Free Spirit Base so we can’t pool our points. Bummer
I pulled with my son and he accepted and it shows on his free spirit but am I not able to use my points to book him a flight it didn’t work
How do you set it up with just having this free spirit credit card?
It should be an option already in your account. If you’ve recently signed up for the account it may not have synced yet.
I followed your directions exactly and it worked great. Except that to find the dashboard I had to click “My Account” in the top right hand of the original screen. Also. I booked a trip for my daughter and son-in-law and had no problems with it. Thank you for your help!!
It shows the pool, and my points. When my wife tries to book a flight it states that she has 0 points and asks if she wants to purchase points or switch to pay option. What do we have to do to book a flight using my accrued points for her flight? Does she need to have points also?
I believe you have to purchase her ticket through your account, but Kyle can confirm.
That doesnt work either…Ive tried every way possible…
I formed a pool but my gf who is part of the pool is unable to book. Spirit has the worst custlmer friendly website. And their phone access is even worse!! When i have used all of my FF points ( if ever accesjble), I will never use spirit again!!! And its a shame.. The flights are usually on time and their employees are generally very nice. Their corp pukes should be replaced, especially the IT person…
My husband shared his points with me and it does not work. I tried calling them but it’s apparent the representatives are from India or something and have no idea what is going on. I gave up after being transferred 4 times.
Try to unlink the accounts and relink them together.
I entered my friend ‘s free spirit account Email, and tried to add him into my pool, but he can not received the invitation E-mail,then I can not add him into my pool. sad
Thanks for the article. However, can you show us how to use the points from the pool (not only adding adding an user in your pool). It is still unclear how to book a flight using the pool points from someone else other than the owner. I have tried to book a flight for my mom (who is already in the pool) from eihter the owner of the pool account (my account) or from the user’ account (mother’s account), and it doesnt work. It seems you can add people to the pool but just that it is. You cannot do anything after that. Thanks,
Sent the invites, but no emails received.
Sent invites multiple times. They are never received. Another frustrating experience with the Spirit website.
Same as everyone else. Sent multiple emails that are never received .
Same here. Send the invite email and it’s never received. Finally got my son added by spending hours on a chat. Went to book his flight and it says he has 0 points. What is the point of this pool if people can’t use the points??? Complete BS !!!!