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Home » Reviews » Hotel Reviews » Review: Hyatt House Johannesburg Rosebank
Hotel ReviewsHyattSouth Africa

Review: Hyatt House Johannesburg Rosebank

Matthew Klint Posted onOctober 21, 2022November 13, 2023 5 Comments

a building with flags and a man standing in front of it

I spent two nights at the Hyatt House in the Rosebank neighborhood of Johannesburg. While the hotel had a couple of unsavory quirks, I was happy to have a reasonably-priced Hyatt to rest in.

Hyatt House Johannesburg Rosebank Review

I wanted to stay at the Hyatt Regency Johannesburg, which I spent a week in with my wife many years ago and found very nice. But the location has remained closed since March 2020 and after driving by it, I am not sure it will ever open again:

a building with trees and a road

a building with a fence and barbed wire

The good news is that a brand new Hyatt House has opened just around the corner, so you still have a Hyatt option in the Rosebank / Gauteng district.

a building with glass doors and stairs

Booking

I booked two nights online for $68/night directly with Hyatt. The Hyatt in Sandton was even cheaper, but this location was better for my appointments.

Arriving after 8:00 pm, I attempted to check in on the World of Hyatt mobile app, but was told to present myself at the front desk in order to receive a room key. The lobby had a very contemporary look and I am not sure how this place will age (more on that below).

a room with a couch and chairs

a couch in a room

a couch in a room

a room with a couch and chairs
What does the Arabic writing on the wall say?

a couch in a room

a room with a couch and a table

Room (1 Bedroom Suite)

The halls were white with black print on the carpet and borders.

a hallway with white walls and black and white carpet

a black door with a number on the wall

My suite included a living room with couch and coffee table and kitchen in one large room, then a bedroom and bathroom.

a room with a table and chairs

a kitchen with wooden cabinets and a black countertop

a kitchen with wooden cabinets and a table

The room smelled like an Ikea.

I appreciated the space and appreciated the full kitchen (though I ended up ordering out for food both nights rather than attempting to cook anything myself). The first night I ordered falafel and tabbouleh:

a styrofoam container with food and a bowl of salad

The second night, Nando’s:

a bag of food on a counter

a paper bag with french fries and a container of fries

a plate of food on a table

The hotel very kindly provided a platter of fruit as a welcome amenity, which I enjoyed with dinner.

a plate of fruit on a table

The room featured a hot water kettle and an espresso machine, but there were no capsules and the front desk said they did not have any.

a coffee maker and cups on a counter

The bed was comfortable and I slept well.

a bed with white sheets and a wood floor

a wooden cabinet in a room

a bed with a lamp and a table

The problem was the bathroom, specifically the sink. I think this video demonstrates it best:

https://youtu.be/IvxSmeMoQCk

a bathroom with a glass shower and toilet

a shower head with soaps on a shelf

a bathtub with a towel on the side

View from the room:

a couch and coffee table in a room

a dirt field with trees and a building in the background

Breakfast At The Collective

From 6:30 am to 10:30 am each morning, breakfast is offered at The Collective, which is the hotel’s main restaurant. A buffet offered juices, fruit, salad, cereal, nuts, cold cuts, and eggs. Eggs were also available cooked-to-order.

a counter with food on it

a kitchen with a microwave and shelves

a stove with pots and spoons on it

bowls of nuts and seeds on a wood cutting board

a table with food on it

Both indoor and outdoor dining is available. It was cold in the morning and even so, I sat outside my second morning knowing that I would soon be returning to the scorching Los Angeles summer heat.

a room with tables and chairs

a room with tables and chairs

a patio with chairs and tables

a patio with tables and chairs and umbrellas

a table and chairs on a patio

I requested avocado with my eggs (I saw avocado toast on the menu) and was told that I would be charged for it and it was not included in the buffet. I said, “Even for Globalists?” Yes. I thought that was a bit petty, but it is no different than so many Hyatt Regency properties forcing Globalists to eat breakfast in the lounge rather than the restaurant.

a plate of fruit on a table

a plate of food on a place mat

a plate of fruit and water bottle on a table

a plate of food on a table

a plate of pecans

a receipt of a restaurant

The omelet had a hair on it and the avocado was not even ripe (*sigh*), though better the second day than the first. Perhaps I’m the opposite of a germaphobe? I just flicked the hair away and ate the omelet.

a close up of a burrito

Coffee was regrettably bad (Nestle machine), but Father Coffee was just a short walk away in The Zone.

a blue cup with white foam in it

H-Market

I noticed a better Swiss-made Thermoplan machine in the market and asked if they could use that for my breakfast. Nope. That dispenses Starbucks Coffee, which carries an additional charge. I still have principles and I’m not about to spend money at a Hyatt hotel on Starbucks, so I just stuck to water after that first dreadful cup.

a room with a table and chairs

a room with a table and chairs

a beverage cooler in a room

a coffee machine on a counter

a sign on a wall

Terrace + Pool

I caught a beautiful sunrise from the hotel’s top-floor terrace, which includes a small pool.

a patio with chairs and a view of the sunset

a table and chairs on a patio with a sunset in the background

a patio with chairs and tables

a patio with chairs and tables

a sun set with a deck chair and a glass railing

a pool with a railing and a sunset

a pool with a view of a city and trees

a pool with a railing overlooking a city

Laundry Room

A great feature of this hotel, especially if you have an extended stay, is the laundry facility. The machines are complimentary, though I did not see any soap.

a sign on a wall

a laundry room with a blue chair and washer and dryer

Fitness Center

One guest room has been converted into a fitness center, which included a couple of treadmills, an elliptical, bike, free weights, and a multi-purpose strength training machine. There was also a restroom with a shower.

a room with exercise equipment and a door to the balcony

a room with exercise machines

a gym with weights and a bench

a bathroom with a toilet and shower

Prayer Room

It seemed to me this hotel has Islamic owners, as South Africa is only about 3% Muslim but the hotel offered a prayer and ablution room on the lobby level.

a sign on a wall

a bathroom with a marble shower and white towels

a room with a black rug and gold text on the wall

CONCLUSION

I do miss the Hyatt Regency, but found the location of Hyatt House Rosebank convenient and appreciated the spacious suite. I would return, though I think I will check out the Sandton neighborhood next time.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. Bob Reply
    October 21, 2022 at 1:32 pm

    “That dispenses Starbucks Coffee, which carries an additional Starbucks.”

    What?

  2. Christian Reply
    October 21, 2022 at 9:31 pm

    Is there much within easy walking distance and would you suggest the hotel for a tourist? I’m still trying to figure whether a visit to South Africa as a tourist sounds good. Your reviews are certainly helping.

    • Janine Reply
      October 23, 2022 at 1:21 am

      Christian – I live in SA and if you come here with Dollars I can assure you that you will have an amazing time – especially in Sandton City and The Mall of Africa not to mention our Safari’s in the bush let alone Cape Town. Just do it!! You won’t regret it. J9

      • Christian Reply
        October 23, 2022 at 5:35 am

        Thanks so much for the response.

        • James Reply
          October 23, 2022 at 11:53 am

          Christian,-
          I agree with Janine, well worth a visit or several. I’ve always felt safe and enjoyed driving around the beautiful landscapes and exploring the cities/towns. Also the quality of the food and wine compared to the relative low price was excellent (for us anyway)—we ate everywhere from beachside shacks to high end city restaurants. Hope you decide to go!
          -James

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