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Home » Reviews » Hotel Reviews » Review: Hyatt Regency Miami
Hotel ReviewsHyattMiami

Review: Hyatt Regency Miami

Matthew Klint Posted onJuly 9, 2024July 9, 2024 19 Comments

a building with a sign

Faced with a 12-hour layover in Miami, I booked a room at the Hyatt Regency Miami, which served as a very suitable crashpad for our long day in town.

In This Post:

Toggle
  • Hyatt Regency Miami Review
    • Guest Room
    • Breakfast @ Riverwalk Café
    • Market
    • Pool
    • Fitness Center
    • The Accident
    • CONCLUSION

Hyatt Regency Miami Review

I used an expiring category 1-4 free night certificate from the World of Hyatt program for my stay since the prevailing rate was $270 (this was in high season…the rate can be half that during the heat of summer). It’s a Category 4 property and while not luxurious, it certainly did the job for our long day in Miami.

I reserved the room for the night before our arrival so that we could gain access to our room as early as 7:00 am when our cruise ship arrived at the Port of Miami. So that I was not marked as a no-show, I checked in on the World of Hyatt app and messaged the hotel the night before that I would not be arriving till morning.

We arrived closer to 10:00 am (via taxi Uber) and the hotel was quite accommodating, proactively granting us a late checkout. That’s not something you can count on, but I was given until 7:00 pm (instead of the standard 4:00 pm checkout for a Globalist member) and we did take advantage of that.

a building with palm trees and a sign

a large building with a sign

a woman sitting on a chair in a building

a room with purple lights and a couch

a lobby with a man standing in front of a reception desk

a room with tables and chairs

a child looking at a piece of art on a wall

a wall with signs on it

a child standing in a large room

a large room with a large staircase and palm trees

a large room with a tall tower and chairs

a room with purple lights and a plant

Guest Room

We were assigned room 1030. The rooms are refurbished with new carpeting and furniture, which is a pretty noticeable upgrade from a few years back when the hotel really felt dated. There’s a partition separating the sleeping area from a sink area, which is outside the bathroom.

a hallway with elevator doors and a chair

a hallway with yellow and grey carpet

a white door with a door knob

a sign on a wall

a room with a bed and a television

two beds in a hotel room

a room with two beds and a table

a desk with a chair and a lamp

a room with a television and a bed

a digital clock on a counter

a power outlet on a marble surface
USB-A + USB-C plugs on the alarm clock and USB-A plugs beside the bed

a bathroom with a sink and mirror

a bottle of mouthwash and lotion on a counter
Body lotion and mouthwash still in travel-size containers, but the bath products were in larger wall-mounted containers

a small closet with a shelf and a shelf with a metal box and a belt

a bathroom with a white shower curtain and bathtub

a shower with white tile walls

a group of soaps on a wall

The balconies are non-functional (they are sealed shut). Decent view from the room, though:

a group of tall buildings with cars on the road

Breakfast @ Riverwalk Café

Augustine was hungry (seven-year-olds are always hungry), so we went down to the Riverwalk Café for breakfast.

a room with a bar and tables and chairs

a river with palm trees and buildings in the background

Globalist members can order off the menu or take the buffet.

a menu of a restaurant

I ordered an omelet and bowl of berries from the a la carte menu while Augustine took the buffet (and polished off quite a bit of food). The buffet included mostly Western breakfast items.

a kitchen with a large counter with food on it

a buffet with different food items in it

a tray of fruit on a counter

a food on a table

a buffet table with food and a crockery

a buffet with food in bowls

a row of bowls of food on a counter

a table with food on it

a buffet table with food items on it

The restaurant service was terrible… I just don’t know how else to say it. The hostess was very nice, but the waiter did do anything at all. We finally had to flag him down and he took our orders, but did not bring over drinks or flatware. Finally, I went up to the bar and helped myself.

Thankfully, he must have gone on break or something because Ingrid came on duty and was excellent. The omelet also wasn’t bad.

a plate of food on a table

a bowl of fruit on a plate

a child sitting at a table with a plate of food

18% gratuity was automatically added (though note at the bottom it says “suggested and voluntary”). I left it because Ingrid was lovely and gratuity is included for Globalist members. Had it just been the other guy, I would have removed the gratuity even if it was included…

a restaurant bill open with receipt

Market

Next door to the restaurant is a market offering lighter fare, coffee, and snacks.

a store with a sign

a store with shelves of food and snacks

Pool

A big reason for getting a room here was so that Augustine could swim once more (we have an olympic-size pool at our gym, but it’s not the same as an outdoor hotel pool).

a pool with chairs and umbrellas

While he swam, I sat under a cabana and worked…and eventually joined him too. He begged me.

a structure with blue and green striped curtains

a chair and umbrella in a room

Fitness Center

We also worked out in the hotel gym, which was a small gym in the hotel basement next to the pool. The machines were old and had seen better days, but I managed to squeeze in a good workout and Augustine worked out too…he wasn’t allowed to do that on the boat and can’t do that in our own gym in LA (due to his young age), so this was a treat for him.

a gym with a door and a trash can

a room with exercise machines

a room with treadmills and exercise machines

a gym with weights and a bench

a screen on a machine

a man taking a selfie with two children in a gym

a vending machine with drinks and snacks
Vending machines on lower level

The Accident

As we were walking out to catch an Uber to Little Havana, a van picking up an American Airlines crew ran into a car right in front of us. The woman driving the van and the man began arguing in Spanish and tempers flared. but it was the woman’s fault…she ran right into him. He was parked!

a white van parked on the side of a road

CONCLUSION

I quite appreciated my stay here and found great value in having use of this hotel for the day. The breakfast was fine, the room was clean, the fitness center was functional, and my son loved the pool. No, this hotel is hardly the lap of luxury, but I was grateful for it.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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19 Comments

  1. Malik Reply
    July 9, 2024 at 7:27 am

    Personally love it when hotels allow for very late check-in and check-out. Appreciate this feature especially when I’m only at a location for about a day or so and this “service” seems to be more prevalent in the Middle East and East Asia.

  2. Mick Reply
    July 9, 2024 at 7:49 am

    Was just dealing with how to do this in Colombo last week. Landed at 630am and next flight was 1230am the next day. Did a Tuk Tuk tour in the morning and had lunch then booked a hotel for that night (checked out at like 8pm). Napped for an hour and spent a few hours by the pool.

    Day rooms didn’t seem to exist. And searching by the hour just came up with dodgy places lollll.

    For Miami maybe it’s better to just find a pool bar and swim and eat?

    • Matthew Klint Reply
      July 9, 2024 at 9:17 am

      I thought my arrangement worked out very well, even if I would have had to check out at 4p.

  3. Alert Reply
    July 9, 2024 at 9:08 am

    The woman driving the van which hit the stopped car was likely studying her mobile phone whilst driving .

  4. Santastico Reply
    July 9, 2024 at 9:39 am

    Hotels with bath tub and plastic shower curtain should all be category 1. That’s unacceptable in a Hyatt brand. Not even Hyatt Places have that. Automatic gratuity is a disgrace. Why don’t they raise the regular price by 18%? That’s easier.

  5. T- Reply
    July 9, 2024 at 11:30 am

    Where are you flying to from Miami? 🙂

    • Matthew Klint Reply
      July 9, 2024 at 11:36 am

      FLL-LAX on B6.

  6. Eliyahu Reply
    July 9, 2024 at 11:55 am

    I don’t know if you had a chance to try the coffee from the market in the hotel… but it’s shockingly good.

    • Matthew Klint Reply
      July 9, 2024 at 12:20 pm

      I did not – was all coffeed out from the cruise ship. What kind of coffee is it?

  7. Jerry Reply
    July 9, 2024 at 1:40 pm

    I like this hotel because they at least follow Hyatt rules, honor globalist benefits, and usually upgrade. There is no concept of service or hospitality in Miami, so there’s no point in seeking that out elsewhere only to be disappointed.

  8. JoeMart Reply
    July 9, 2024 at 5:25 pm

    Hyatt Regency Miami evokes memories of my suite filling with the bouquet of Marijuana through the connecting door from the orgy next door. Mind you this high end experience was preceded by the monetary negotiations for the a la carte services. I can’t unhear the extensive offerings up to that moment unknown to me were available for a fee. I’ve never watched adult movies that include those offerings. When I shared with the assistant manager in training the breakfast offerings : eggs Benedict with scrambled yolks on top of ice cold shredded beef, burnt omelet, frozen fruit and bread no grocery store would sell to a human his answer was :” I don’t eat eggs. You seem to have unrealistic expectations about food.”

  9. FNT Delta Diamond Reply
    July 9, 2024 at 7:50 pm

    Ugh. What is with Hyatt having Regency properties that are so dated? This looks very 1970s or early 1980s with a lot of lipstick on the pig over the years. You see this everywhere with Hyatt Regency. And look at that room. No real USB outlets. Hardly any accessible electrical outlets. Just an outlet bar/strip on the nightstand. And the bathroom. Tub and fixtures look close to original. At best, the decor theme at the vast majority of Hyatt Regency properties feels like a 1990s or early 2000s suburban shopping mall.

  10. FNT Delta Diamond Reply
    July 9, 2024 at 7:51 pm

    And how does a Hyatt Regency in Miami not have a club lounge? Miami is hardly some suburban or flyover property. Sure makes the explorist certificates — to say nothing of the globalist lounge access benefit — just useless.

  11. Ryan Reply
    July 9, 2024 at 8:08 pm

    I stayed at this hotel the night before a cruise using a cert. it was definitely convenient but boy, I couldn’t imagine paying some of the cash rates it tries to charge. Pulling up the exterior was definitely dated but whatever but then was made up by a very nice lobby area. Then get to the room and it’s just so blah. I know Regency isn’t the lap of luxury in most locations but this was by far the worst one I’ve stayed in. Again, it was free and did the trick but probably never again. Meanwhile my Uber from the cruise port to FLL was $80 on Friday rush hour so you lucked out.

    • FNT Delta Diamond Reply
      July 10, 2024 at 12:51 pm

      Hyatt thinks Hyatt Regency is the equivalent to a Westin or J.W. Marriott but I find most domestic Hyatt Regency properties to be more no different than a Crowne Plaza, Delta or a Sheraton.

      • Matthew Klint Reply
        July 10, 2024 at 12:56 pm

        Does Hyatt really think that? I concur that the Hyatt Regency brand in the USA is much more like Crowne Plaza or Sheraton.

        • FNT Delta Diamond Reply
          July 10, 2024 at 3:54 pm

          Hyatt considers the Regency brand to be the equivalent of a Westin. On paper, Hyatt’s “luxury” equivalent to J.W. Marriott is Andaz and Grand Hyatt. While Marriott considers J.W. Marriott a “luxury” brand, I reject that categorization at least within North America. I think Hyatt Regency, Westin and many, if not most, J.W. Marriott properties are the same domestically.

          You can’t tell me the J.W. Marriott in Grand Rapids or the two J.W. Marriott properties in Miami are of a higher standard than a Hyatt Regency, except for maybe –– just maybe –– F&B. Hyatt

          Regency, like Sheraton, doesn’t have good restaurants. And worse yet, you don’t get points at most Hyatt properties for F&B spend. So, there’s zero incentive to eat and drink at the hotel’s F&B outlets.`

  12. Christian Reply
    July 9, 2024 at 10:19 pm

    I think it’s a solid choice if you like being able to walk downtown, which has a number of quite good restaurants within a short distance from the hotel.

    • Matthew Klint Reply
      July 10, 2024 at 10:49 am

      And the Whole Foods across the street, which was very conveinent.

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