• Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Live and Let's Fly
  • Home
  • Reviews
    • Flight Reviews
    • Hotel Reviews
    • Lounge Reviews
  • About
    • Press
  • Contact
  • Privacy
  • Award Expert
  • Advertising Disclosure
Home  >  hong kong • Hotel Reviews • Hyatt  >  Hyatt’s New Hong Kong Centric Review
hong kongHotel ReviewsHyatt

Hyatt’s New Hong Kong Centric Review

Kyle Stewart Posted onOctober 6, 2019September 14, 2021 3 Comments

During a recent status run, I tried out a new property in one of my favorite cities in the world, Hong Kong. Here is my review of the Hyatt Centric Victoria Harbour Hong Kong. 


If you are considering booking travel or signing up for a new credit card please click here. Both support LiveAndLetsFly.com.


If you haven’t followed us on Facebook or Instagram, add us today.

Location

On Hong Kong Island’s North Point neighborhood against Victoria Harbour, the hotel was easy to access from the MTR but took a long time to reach from the airport via express train and MTR switches.

Address: 1 North Point Estate Lane, North Point, Hong Kong, China

Phone: +852 3762 1234

Google Maps Link

Easy to find from the MTR
Easy to find from the MTR
Stunning property
Stunning property

Room

The room was small, though by Hong Kong standards not tiny. Compared to the Grand Hyatt, also on Hong Kong Island facing Victoria Harbour, the room still felt a little cramped despite being a corner room with great windows. I was not upgraded to a suite despite my Globalist status, more on that later.

Bedroom hallway
Bedroom hallway
Bedroom
Bedroom
Views of the Harbour
Views of the Harbour

The bathroom was beautiful and modern. Marble, clean glass, bright lights and excellent design offered a premium experience.  The toilet did not feature a Japanese toilet bidet, a disappointment. However, the shower was excellent (rain shower head and standard sprayer) along with a nice soaking tub and views of the harbour if you chose to open the blinds. I did not.

Bathroom vanity
Bathroom vanity
Shower and tub suite
Shower and tub suite

Breakfast in the Lounge

For those familiar with Hyatt Regency breakfasts in Asia, this Centric was about the same experience. Plenty of fresh fruit and hot items were out along with pastires and charcuterie.

Cold breakfast items
Cold breakfast items
Cold breakfast items
Cold breakfast items
Breakfast in the lounge
Breakfast in the lounge

The lounge also offered an omelet station and made-to-order crepes.

Omelet station and crepe station
Omelet station and crepe station

Property

The lobby and restaurant are stunning at this porperty. On the lower levels there is also a small mall with a Starbucks for those who may be jetlagged and prefer a taste of home.

Lobby
Lobby
Checkin
Checkin

One item that is appalling about this 600-room – yes, 600 rooms – property is the absolutely miniscule pool. There was an hour wait for a seat (I counted about a dozen total.) The hotel was fairly empty, I was there on a weekend during a period of unrest where occupancy throughout Hong Kong hotels is said to be at less than 20%, yet the pool was jammed. I can’t imagine what it would be like when the hotel is full. This needs to be remedied – yes, I am suggesting that they build another pool. It’s worth noting that Hong Kong is tropical pretty much year round.

Pool deck (right)
Pool deck (right)
Pool empty, deck full
Pool empty, deck full
Tiny pool, jammed deck, empty hotel
Tiny pool, jammed deck, empty hotel

Service

The hotel was trying, there’s no question about that. For those used to a Hyatt Globalist experience in Asia, it’s not there yet. There was no upgrade at checkin. While a manager walked me up to my room (a very nice gesture), the Hyatt amenities just are not there yet. They offered me a 4pm check out, then called me at the standard checkout time and asked if I was going to be staying until 4pm. Then a maid came by around 2:30pm, also not so sure I would be staying until 4pm as stated. These are not egregious issues but also not on par with the Hyatt experience at lesser hotel brands within the chain.

One of my two nights needed to be refunded due to a flight cancellation. They fought me on this initially asking for proof. I provided it. They then acted as if it was unnecessary and encouraged me to use the amount in their bars and restaurants. At checkout they offered to give it back to me… in a month. Again, just not the Hyatt experience I was hoping for.

Value

The hotel cost was low during my stay, I suspect, due to the brand transition, civil unrest and occupancy rates. I paid around $100/nt for my stay, a bargain by Hong Kong standards. I suspect that rates will climb as conditions in Hong Kong improve.

What do you think? Will you try the new Hyatt Centric Victoria Harbour in Hong Kong? Do you have a different property you prefer?

Previous Article Why Don’t You Earn Points on Missed Non-Refundable Reservations
Next Article American Airlines CEO Doug Parker’s Days Appear Numbered

About Author

Kyle Stewart

Kyle is a freelance travel writer with contributions to Time, the Washington Post, MSNBC, Yahoo!, Reuters, Huffington Post, MapHappy, Live And Lets Fly and many other media outlets. He is also co-founder of Scottandthomas.com, a travel agency that delivers "Travel Personalized." He focuses on using miles and points to provide a premium experience for his wife and daughter. Email: sherpa@thetripsherpa.com

Follow us on FacebookFollow us on Twitter

Related Posts

  • Hyatt House Sterling Dulles Airport-North outoor pool

    Review: Hyatt House Sterling Dulles Airport-North

    August 14, 2022
  • Intercontinental IHG

    IHG Finds Creative New Ways To Disappoint Customers

    August 7, 2022
  • Hyatt House Tampa Airport Westshore dining

    Hotel Review: Hyatt House Tampa Airport Westshore

    July 31, 2022

3 Comments

  1. Jason Reply
    October 6, 2019 at 8:06 pm

    “…occupancy throughout Hong Kong hotels is said to be at less than 20%”
    And you were NOT upgraded to a suite despite your Globalist status??? What is wrong with these people? I would have cost them nothing to upgrade you to a suite. It says a lot about the management and I wouldn’t stay there unless I was forced to.

  2. Kai Reply
    October 6, 2019 at 10:48 pm

    I was in this Hotel in December 2018 when they were still building the lower shopping concourse. I was hoping that they trained the personal by now.

    I have in my notes which I also left with booking: · For a 5 star hotel staff needs some more training, i.e. when arriving nobody was ready to take luggage, housekeeping made some small mistakes, like overlooking some anemeties were out, some dirt in a corner, maybe timeframe for them to short. Some credit cards like discover, Diners Club, are not accepted. Part of the hotel, the mall, is still under construction therefore getting to the lobby is awkward.

    At least the last part seems rectified but the training still is not on par by the looks of it. Else I really enjoyed the stay there as the Ferry to Kowloon is directly next to the Hotel. I will be leaving to china shortly and I actually had planned another stay on my way back to Europe in Hong Kong but now I actually will stay clear of it as I don’t want to get stuck in traffic between tear gas and petrol bombs.

  3. Brenton Reply
    November 25, 2019 at 9:48 pm

    I read on FlyerTalk that there are only 6 suites at this property, so that could be a big part of why you weren’t upgraded. We just booked it with points for next fall and applied a suite upgrade without a problem.

Leave a Reply

Cancel reply

Search

Recent Posts

  • Why I Love My Capital One Venture X Card August 15, 2022
  • Jet2 Wheelchair
    Disabled Woman Humiliated After Pilot Blames Her Wheelchair For Delay August 15, 2022
  • American Airlines Unaccompanied Minor Columbus
    Oops: American Airlines Sends Unaccompanied Minor To Wrong State August 15, 2022
  • United Airlines Gets Creative Over Flight Delay But Passengers Still Upset… August 15, 2022

Categories

Popular Posts

  • American Airlines stock
    Analyst: American Airlines Bankruptcy Increasingly Likely July 24, 2022
  • Avianca 787 Business Class
    Comically Bad: Avianca 787 Business Class July 21, 2022
  • Self-Upgrading Gulf Air
    The Self-Upgrading Imbecile On My Gulf Air Flight… July 18, 2022
  • New Orleans Debauchery
    The Debauchery Of New Orleans July 29, 2022

Archives

August 2022
M T W T F S S
1234567
891011121314
15161718192021
22232425262728
293031  
« Jul    

As seen on:

live_and_lets_fly

The new United Polaris Lounge at Washington Dulles The new United Polaris Lounge at Washington Dulles is the most beautiful of all Polaris Lounges. Stay tuned for a detailed look and many more photos on the blog tomorrow. Well done @united.
@malaysiaairlines just announced it would retire i @malaysiaairlines just announced it would retire its A380 fleet. While not surprising, it is sad to see the growing list of carriers retiring this superjumbo jet. On Malaysia Airlines, I flew the #A380 once from Kuala Lumpur (KUL) to London (LHR) and had the entire first class cabin to myself (full review on the blog). It was a beautiful flight that I will always remember.
Welcome to @fly_bur @aveloair! I am so excited tha Welcome to @fly_bur @aveloair! I am so excited that a new carrier, Avelo, has launched, especially from an airport just 12 minutes from my home!
I greatly miss the @lufthansa #747-8 at @flylaxair I greatly miss the @lufthansa #747-8 at @flylaxairport. Hopefully this summer it will return.

.
.
.
.
#Lufthansa #FirstClass #747 #747-8 #StarAlliance #Miles #Points
I recently spent a weekend at the @ventanabigsur. I recently spent a weekend at the @ventanabigsur. This is not only a lovely, all-inclusive resort, but one of the best properties to use your @hyatt World of Hyatt points.
.
.
.
.
#Hyatt #BigSur #California #WorldofHyatt #CA-1 #Points #Hotels
In terms of a spacious first class product, the @E In terms of a spacious first class product, the @Emirates suite on a 777-300ER is hard to beat. My preference is Suite 2K.

.
.
.
.
#Emirates #777 #firstclass
Nearly five years ago, I took a “break” from I Nearly five years ago, I took a “break” from Instagram ahead of the birth of my first child. Goodness, how time flies. While I’ve enjoyed catching up on others over the years, now it is time for me to return to Instagram. In this first post, I highlight two joys in my life, my two children, whom I trust will grow up to be prolific travelers that circumnavigate the globe as ambassadors of love and respect.

.
.
.
.
.

#travel #airplanes #airlines #miles #points #familytravel #human #integrity #honor
United Airlines' new Polaris seat is a huge improv United Airlines' new Polaris seat is a huge improvement over UA's current business class seat. Check out my blog at liveandletsfly.com for 70+ photos of how @united is transforming its entire business class experience starting this December!
The perfect @flysas name tag for #Longyearben! The perfect @flysas name tag for #Longyearben!
Spotted four #polarbear outside of #longyearbyen - Spotted four #polarbear outside of #longyearbyen -- oh, and I love 40°F summer weather!
One of the best crews I have ever had the pleasure One of the best crews I have ever had the pleasure of flying with in all my years of flying. Thank you @flysas SK940 on 11 Aug 2016
Next stop ARN! But dear @flysas , next time if I a Next stop ARN! But dear @flysas , next time if I assign a window seat months in advance, don't move me to a center seat "for my convenience" with no way to get my original seat back... 😞
Ready for #PIA from #MAN to #JFK -- we will be rac Ready for #PIA from #MAN to #JFK -- we will be racing the #Delta flight to JFK at the gate next to us, which also departs at 12:45p. With @onemileatatime
Another room with a beautiful view... #hyattregenc Another room with a beautiful view... #hyattregencycasablanca #cassablanca #hyatt
Enjoying #shanghai with @onemileatatime from the i Enjoying #shanghai with @onemileatatime from the inside of the @grandhyatt_shanghai ... It is 40°C outside! 😓
From my front gate to my boarding gate in 15 minut From my front gate to my boarding gate in 15 minutes flat. I ❤️ #bur #burbankairport
@malaysiaairlines #747 out of retirement and in se @malaysiaairlines #747 out of retirement and in service at #kul -- beautiful livery!
View from my 61st floor room at the beautiful bran View from my 61st floor room at the beautiful brand new @parkhyattguangzhou -- look for a full review coming soon on the blog #hyatt #parkhyatt #guangzhou #parkhyattguangzhou
Will miss the @united #globalfirstlounge at #ord, Will miss the @united #globalfirstlounge at #ord, which closes tomorrow and the Queen of the Skies #747 which will be retired in 2018.
The colonial #architecture of #mumbai is stunning. The colonial #architecture of #mumbai is stunning. If you're ever here, get up at 5am and have a walk around the city before it gets busy. You can hear the birds instead of honking horns.
Load More... Follow on Instagram
facebook twitter instagram rss

This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.

 

Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Please view our advertising policy page for additional details about our partners.

 

Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities.