Usually, I am the one recommending luggage options for readers, but I have found myself at a crossroads and need some recommendations from our readership, please.
I Loved My Rimowa Topas
I have gushed over my Rimowa Topas aluminum luggage for some time. I love it, it makes me feel like a million bucks, it’s durable and they stand behind their product. But, as I have learned, just for five years. It’s been longer than that since I purchased my set and I have a major issue with my international rollaboard. The plastic that attaches to the metal around one of the wheel wells has separated from the metal. Forgive me for not including a photo.
While Rimowa has typically been very good about repairs, those have all occurred during the warranty period. Now that I am outside of that, I may still pursue a fix, but it requires a hull replacement, it could be hundreds of dollars which puts me into the market for an outright replacement.
I Tried Away, It Wasn’t Perfect
Away was kind enough to let me try out one of their bags on a trip. At the time, the battery was locked in and that version would no longer comply. While I only tried mine out for one very busy trip, I noticed scuff marks right away and its lightweight design was a hindrance because it didn’t easily roll with my heavy backpack over the top.
While a heavy backpack (personal item) is not the fault of Away, it is the way I choose to travel and therefore, it wasn’t a match. The brand has made changes to the design that may make it more attractive, they offer a 100-day trial, they now offer a metal version which would match the rest of my set, and have adjusted the battery even offering a replacement. They also have a lifetime warranty.
I remain on the fence regarding an Away carry-on.
Tumi Seems Great but Has Flaws Too
My wife and I looked at an A3 international carry-on from Tumi over the weekend. It had the right weight, and the design looked great. However, the design of the interior has a concave lining that limits some of the space where my Rimowa allows me to maximize. When I carry on for a four-day trip in small rollaboard, those corners count. The zipper that allows quick access to a laptop or tablet was also a little tight and the metal teeth would scrape against my metallic tech.
My concern is that even with a 20% discount (there’s a sale right now), it’s still very expensive and the warranty matches Rimowa, one-year for almost everything and five years fairly comprehensive. That puts me where I am now, at the manufacturer’s mercy should something go wrong after the first five years.
I should certainly give Rimowa an opportunity to correct the problem first, but I don’t want to pay to send it in only to be handed either a bill for the repair or the return shipping. I am open to our readership’s opinion on what I should consider. Maybe it will be one of the options I have already explored, or rather something I have not considered at all.
What do you think? What’s your go-to carry-on rollaboard? Should I just pay to have my Rimowa fixed?