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Home » Trip Reports » Review: JetSmarter Challenger 300 Van Nuys, CA to Las Vegas
Flight ReviewsPrivate Jet

Review: JetSmarter Challenger 300 Van Nuys, CA to Las Vegas

Matthew Klint Posted onJanuary 5, 2018November 14, 2023 5 Comments

Flying private from Southern California to Las Vegas ushered in an entirely new era in my personal flight history.

As I alluded to in my teaser post, flying on a private jet is a dream for every aviation junkie. When my friend Nancy invited John and me on a last-minute empty leg flight to Vegas, I was ecstatic. The fact that it was operated by a Bombardier Challenger 300 was icing on the cake.

We took Uber from our office in Glendale to Van Nuys Airport, pulling up to Signature Aviation down a quiet side street. The entrance is nondescript: just a gated driveway with a small intercom box. Speaking into the intercom, we announced our arrival and our names were checked off against the flight manifest. Inside, free parking is available (we did not drive ourselves, since we were returning to Los Angeles). There are even Tesla chargers available.

a driveway with cars parked on the side

a statue of an eagle in a parking lot

a black car parked in a parking lot

a car parked outside of a building

Inside the adobe-style terminal, everyone was laid back. We were welcomed in and invited to take a seat and enjoy a cup of coffee. On a private charter, departure time is somewhat fluid. Although our scheduled departure was at 3:01p, we headed out to the aircraft about 2:50p since all five passengers had arrived. The captain escorted us out.

a group of people standing in front of a black counter

a group of people in a room with a fireplace and a fireplace

a coffee machine and a refrigerator in a room

a popcorn machine on a counter

A conference room was available:

a room with a table and chairs

The walk from the terminal to aircraft was about 500 feet.

a group of airplanes on a runway

a man standing in front of a jet

a white airplane with stairs on the side

a white airplane on a runway

the tail of a plane

a man walking into an airplane

Airport Security on a Private Jet?

There were no metal detectors, of course, and our baggage was not screened. I’m told that on some longer charters, like transcons to New York, baggage is randomly screened. We did have to submit our names and DOBs earlier in the day, though. Presumably, there was some sort of light background check performed.

JetSmarter
Van Nuys (VNY) – Las Vegas (LAS)
Monday, December 11
Depart: 03:01PM (3:10p actual)
Arrive: 03:37PM (4:02p actual)
Duration: 0hr, 36min (52min actual)
Aircraft: Challenger 300 (N546XJ)

It was exciting to step onboard this plane. Last time I flew private was on a King Air 350 which is just not the same.

This eight-seat jet is sleek, with six well-padded, swiveling leather chairs and a couch for two additional passengers.

the inside of an airplane

a seat in a plane

a seat and a couch in a plane

a plane with seats and windows

the inside of an airplane

a man in a cockpit

The captain introduced himself and provided a flight and safety briefing, explaining our route plan the safety features onboard. The first officer was a retired Southwest pilot (pictured below outside aircraft) who was AMAZINGLY friendly. He seemed more excited than all of us and I loved that enthusiasm.

a man standing next to another man in a plane

a man standing next to a plane

We encountered a flight ATC delay, but pushed back and were in the air about 10 minutes after scheduled takeoff.

The aircraft has individual air nozzles and reading lights as well as control panels throughout the plane to manage audio and video.

a hole in a ceiling

a screen with text on it

Window shades are controlled by lever.

Private Jet Amenities

There is no meal service included on JetSmarter, but light snacks and drinks are available free of charge. On smaller private jets, no FA is present and you just help yourself.

Choices included alcoholic and soft drinks, water, nuts, pretzels, candy, cookies, and chewing gum.

a drawer with silverware and napkins

a clear plate and napkins in a drawer

a drawer with ice cubes and bottles in it

a shelf with bottles of alcohol

a drawer full of different kinds of food

I enjoyed a bottle of San Pellegrino and some smoked almonds.

a bottle and can of food on a table

Private Jet Lavatory

A lavatory in the rear of the aircraft features a standard “airline” toilet and a slightly larger sink than you’ll find on most commercial airlines.

a seat in a chair

a toilet with a bowl in the middle of the toilet

a sink with a black counter top

a sign on a wall

Cell Phone Service + Wi-Fi

Strong and stable onboard internet allowed for “T-Mobile Wi-Fi” coverage for most of the flight. It was nice to stay on top of emails and send/receive phone calls as if on the ground. No one spoke loud or was obnoxious.

> Read More: Here’s Why I Support In-Flight Cell Phone Calls

We did not climb above 20,000 feet and at many points in the flight received a regular mobile phone signal as well.

In-Flight Pictures

airplanes parked in a hangar

a runway with a view of mountains in the background

an airplane on a runway

an airplane flying over a city

an airplane wing over a city

an airplane wing over a city

an airplane wing and a landscape

an aerial view of a city

an aerial view of a city

a city with a tower and mountains in the background

a city with many tall buildings

a city with buildings and a ferris wheel

a city with a lot of cars and buildings

an airport with a city in the background

a group of airplanes on a runway

Post-Flight Service

After landing in Las Vegas near the private jet terminal we were taken by golf cart to the Atlantic private jet terminal.

a white airplane with a ladder on the side

airplanes on a runway

a white vehicle with seats and a seat attached to it

a christmas tree in a lobby

a room with stairs and chairs

a hallway with glass doors

a group of people with luggage in a lobby

a room with computers and stools

a glass doors with signs and a sign on it

a large screen with a city in the background

A representative brought over Nancy’s rental car and she drove John and me over to the commercial side of the airport.

We’d be flying commercial home…

a sign with a city in the background

CONCLUSION

Flying private is so much fun…but also quite practical considering the many scheduled charters JetSmarter has, such as the daily New York service. Both John and I are considering a membership if our company travels continues to pick up. We’re looking at a trip to New York and Florida next week and it sure would be nice to avoid LAX.

The beauty of flying private is a far more relaxed atmosphere and lack of annoyances like lines and security checks. Thanks again to Nancy for making this flight possible.

a man standing on stairs of a plane

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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5 Comments

  1. emercycrite Reply
    January 5, 2018 at 12:48 pm

    Matthew, consider this: “non-discreet” is literally the opposite in meaning to “nondescript”, which is probably the word you’re intending to use based on the context of the paragraph.

    • Matthew Reply
      January 5, 2018 at 1:49 pm

      Thanks! Corrected.

  2. Garrett Reply
    January 5, 2018 at 1:06 pm

    I don’t hate their pricing…….. I could see this being a valuable tool depending on where you need to go and how often. I could definitely use this multiple times a month to get from Los Angeles to San Francisco/Chicago/DC/Seattle. The company wouldn’t go for it, but this could work for a lot of people.

    • mallthus Reply
      January 5, 2018 at 3:07 pm

      Whether this is a realistic option for business travel depends on how flexible your company’s travel policies are and how important you are within the organization.

      I’ve worked for companies where you could do pretty much anything you wanted as long as your superior signed off (and there was a reasonable business case) and I’ve worked for companies where you had to take the redeye if it saved $10 (joke’s on them…I’d usually just spend an extra night in a $200/night hotel to avoid the redeye).

  3. Semiretired Reply
    January 5, 2018 at 8:03 pm

    I used to fly private once a week for a client for about two years. It was cool for a while especially when two fashion supermodels ended up on my flight. But now I’m happy to get all the points from commercial aviation. The easy private airport and lack of security hassels, as you note, is the main advantage. But the real advantage is if you’re a celebrity. For the rest of us it’s mostly a waste of Jet A and money. I rarely ever need to be anywhere that fast.

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