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Home » Southwest Airlines » Man Thrown Off Southwest Airlines Flight For Not Masking Between Bites Of Candy
Southwest Airlines

Man Thrown Off Southwest Airlines Flight For Not Masking Between Bites Of Candy

Matthew Klint Posted onApril 30, 2021April 30, 2021 41 Comments

Masking Between Bites

A man claims he was thrown off a Southwest Airlines flight for not making between bites of candy.

Man Kicked Off Southwest Flight For Not Masking Between Bites

Avi Mandel was traveling on Southwest Airlines between Baltimore (BWI) and Fort Lauderdale (FLL). Onboard, he was enjoying a stick of Twizzlers candy and had lowered his mask to eat it. But because he did not replace his mask between bites, he claimed he was thrown off the flight.

“I just got kicked out of a plane because I wasn’t wearing my mask in between. bites while I was eating.

“It’s so sad. It’s so wrong. It was absurd. The way I was treated was absolutely absurd. It was crazy and it wasn’t fair.”

Mandel readily admits that prior to takeoff he lowered his mask to start eating candy. A flight attendant told him to put his mask back on, but Mandel indicated he was eating.

The flight attendant then made an announcement on the PA system noting, “Everyone who eats should wear masks between bites.”

There was no other warning, but prior to takeoff the aircraft returned to the gate. Security personnel boarded and escorted Mandel off.

Another passenger on the flight was captured on video stating:

“This is so wrong. He didn’t do anything wrong, wow.”

Mandel has admitted he did not wear a mask between flights, claiming, “If I had known this rule in advance, I would have happily listened, but had no idea.”

In reality, President Biden’s Executive Order does not mandate making between bites. Instead, it exempts the wearing of masks:

While eating, drinking, or taking medication, for brief periods.

Brief periods are not defined by the Executive Order, but are clarified in a TSA directive:

While eating, drinking, or taking oral medications for brief periods.
of mask removal are not permitted for eating or drinking; the mask must be worn between bites and sips.

Mandel wishes the rule had been more clearly communicated:

“I think it could be managed a lot better, and I think the rule could have been better placed. I always play by the rules. I am on their plane, I understand, but it was not a rule that I knew and it was not explained to me. I didn’t see him anywhere at the time, so for me it wasn’t a rule that I was breaking. If I had known, I obviously would have done things differently, but you have to tell someone the rule to follow it.”

But wasn’t he reminded of the rule by a flight attendant?

A Southwest spokesperson noted that its “face cover policy is communicated throughout the reservation and check-in process, and it is the responsibility of its crew to enforce federal regulations.”

CONCLUSION

Ignorance of the law is generally not an excuse for breaking the law. Still, I fail to understand cases in which passengers are not given a chance to correct their mistake. It seems there was miscommunication at play here, resulting in a situation that likely could have been avoided.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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41 Comments

  1. Mitch Cumstein Reply
    April 30, 2021 at 3:03 pm

    Thank you for writing about this. I certainly don’t mask between bites either, but I also don’t remove my mask to eat until we’re in the air.

  2. CHRIS Reply
    April 30, 2021 at 3:10 pm

    Hey at least we don’t have that mean orange man who says mean things on twitter!……
    Had enough of this nonsense yet?

  3. Kevin Helmen Reply
    April 30, 2021 at 3:22 pm

    I was threatened with expulsion for sipping coffee on a flight late last year after asking for the rules.
    The aggressive flight attendant didn’t explain the rules.
    Interesting to note, most of the passengers were doing the same thing after the water and pretzels were handed out, without consequence.
    Lesson: It helps to know the rules.

  4. Jerry Reply
    April 30, 2021 at 4:19 pm

    I think you’re just safest nodding in agreement and even apologizing when confronted by FAs. Defending yourself or you actions, even if you’re right won’t lead you anywhere except back to the terminal.

    • Matt Reply
      June 17, 2021 at 12:04 am

      Yeah but we shouldn’t have to live in fear of the rude stormtroopers. This is wrong. Screw them and their copy and paste newson California rules

  5. Joey Reply
    April 30, 2021 at 4:22 pm

    This was before takeoff. He should have just waited until after takeoff to start eating.

  6. Derek Reply
    April 30, 2021 at 4:28 pm

    @Matthew,

    I believe you were incorrect regarding the Biden mandate not requiring masks between bites and sips

    https://www.cnbc.com/2021/02/02/new-us-biden-transit-mask-rule.html

    “Travelers are permitted for brief periods to remove masks for eating, drinking, or taking medications but masks “must be worn between bites and sips,” TSA said.”

    Blame this on Biden and those who voted for him. The FA did her job correctly based upon the idiotic regulations

    • Matthew Klint Reply
      April 30, 2021 at 4:49 pm

      You are correct! Thanks Derek.

  7. Kacee Reply
    April 30, 2021 at 4:42 pm

    Matthew, the TSA Security Directive does indeed require that masks be worn between sips and bites. See SD1544-21-02A (https://www.tsa.gov/sd-and-ea). Commercial air carriers are required to implement and enforce that rule, including deplaning passengers who do not comply.

    • Matthew Klint Reply
      April 30, 2021 at 4:49 pm

      Thanks Kacee for the reference. I’ve updated the post.

  8. Kacee Reply
    April 30, 2021 at 4:43 pm

    I’ll add that as I understand it, this provision is intended to reach the many passengers who have milked the “I’m eating exception” to stay unmasked for very lengthy periods of time. I’ve been traveling throughout the pandemic, and this has been an all-too-common experience, i.e, the dude who eats one chip a minute for 60 minutes, or milks a single bottle of water for an hour.

    • Matthew Klint Reply
      April 30, 2021 at 4:50 pm

      Interestingly, I have not seen this and I’ve flown quite a bit during the pandemic. That said, I’ve written about it and I am sure it happens fairly often.

  9. Greg Moriz Reply
    April 30, 2021 at 4:48 pm

    Kacee, exactly.

    “Derp, I’m eating…at the moment I’m just between lunch and dinner.”

    I’ve watched too many Trumpian morons exhibit this behavior.

    It’s so frigging easy to slip a piece of food or water bottle under your mask for the split second you need to. If this past year has shown us one thing, it’s that bold, brash, loud, boostraps-preaching Trumpers are the most sniveling, weak, delicate snowflakes in existence who are even unable to breathe through a thin piece of fabric or move the same light, gentle fabric aside with one hand to feed themselves.

    • Matt Reply
      June 17, 2021 at 12:06 am

      I shouldn’t have to slip food under my mask. That violates cdc guidance to keep your mask clean. It endangers people and is oppressive bs from scared but vaccinated and sage people. You are safe. Calm down. No need to pull out the firing squad of stormtroopers

  10. Derek Reply
    April 30, 2021 at 5:11 pm

    Matthew, Isn’t the doctrine that states that ignorance of the law is no defence called ‘ignorantia juris non excusat’?

    • Matthew Klint Reply
      April 30, 2021 at 5:32 pm

      Correct!

  11. Derek Reply
    April 30, 2021 at 5:29 pm

    @Greg Moriz

    You piss and moan about Trumpian boot lickers, yet you are championing an order that goes against the science. One should not repeatedly touch their mask, that is what we have been advised. Yet, we are being told to constantly touch our masks during meals.

    An order that would be safer would be no eating or drinking allowed on board at all

  12. Greg Moriz Reply
    April 30, 2021 at 5:57 pm

    Derek, you and the other Trumpers are equating wearing NO mask with touching the mask. There is clearly a much, much, much less risk touching surfaces – as we’ve learned over the past year – with this virus, particularly if you then practice normal hand hygeine. To pretend “if you touch your mask, you may as well not be wearing one” is idiotic and the civilized world has moved on from that view.

  13. Derek Reply
    April 30, 2021 at 6:12 pm

    @Greg

    First, I did NOT vote Trump. You commies need to stop with the BS that everyone who doesn’t agree with your worldview is unintelligent.

    Second, what about getting the mask dirty. Does that not create a bacteria growth risk?

    It is better to just have no food or drink onboard

  14. Derek Reply
    April 30, 2021 at 6:13 pm

    Mask mandate extended through September. No exemption if vaccinated

    https://www.cnbc.com/2021/04/30/tsa-mask-requirement-on-airplanes-extended.html

  15. Will Reply
    April 30, 2021 at 6:22 pm

    Joe saved us once again! The brilliance of the gov’t is truly insurmountable at this point- just great clear messaging and sensical polices. Creating vaccine hesitancy with every extension of COVID theater….

  16. Tom Reply
    April 30, 2021 at 6:35 pm

    Can we defund flight attendants? They are the nut low. Nobody is scared of terrorists anymore just flight attendants.

  17. Greg Moriz Reply
    April 30, 2021 at 6:45 pm

    Where on earth does such a silly idea come from that grabbing the bottom of the outside of the mask (on a surgical mask, the white “frame”) is going to make it “dirty” and create a “bacterial growth risk” that is somehow more than negligible, particularly if one practices even moderately good hand hygeine?

    Not allowing people to drink water onboard is not a solution and creates all sorts of other avenues for nonsense like accusations of causing people to starve or go into diabetic shock or other histrionics that mask-haters have been coming up with for the past year. Polite, easy, trouble free, low-risk sips and bites can co-exist with mask wearing for normal humans.

    • Matt Reply
      June 17, 2021 at 12:08 am

      Let me eat my food in peace. Stay home. You are nonessential. We lived without you scared people. We don’t need you anymore. Us essentials lived and worked for you to stay home and be supported

  18. Spoorek Reply
    April 30, 2021 at 6:57 pm

    Greg, I agree but it’s even easier than that. I can almost subconsciously use my pinky fingernail to effortlessly lift the bottom of my mask and take a bite or a drink, then lower it right back into place. It’s really no issue at all (acknowledging that those missing limbs might have more steps).

    I don’t understand the “histrionics” as you put it. The complaining reminds me of a TV infomercial in which the actors have the most difficult time doing the most basic primate tasks.

  19. derek Reply
    April 30, 2021 at 7:13 pm

    Except for this comment, I have not commented.

    I am derek, not Derek.

  20. Jase Reply
    April 30, 2021 at 8:19 pm

    The libs are obsessed with the security blanket over their mouth/ nose and they want to make sure all sheep obey. We are being told the vaccines work so why am I having to wear a mask after contracting the virus last year and also having been vaccinated 2x? Where is the science to back this up? I have antibodies and the vaccine so my chances of infecting anyone else are extremely low.

  21. credit Reply
    April 30, 2021 at 9:12 pm

    Another mouth breather whose lungs can’t pull air past a piece of fabric.

  22. Carl WV Reply
    May 1, 2021 at 6:29 am

    How long does a stick if candy last you? He started it before getting on the flight and continued on after seating. Who really doesn’t think he thought he was being clever and getting around the intention of the rules? I can imagine his smug look as he waved the stick saying he was eating when the attendant asked him to put in his mask.

    Any way you write the rules some will just find ways around it. If the candy and getting the attention is worth risking your travel then I guess go for it, I see a law suit coming.

  23. Dan Reply
    May 1, 2021 at 12:22 pm

    Hope the twizzlers were worth it.

    There’s still a pandemic going on. Air travel is still problematic. And you can go without eating that candy flavored plastic crap for the 90 minutes or so you’re stuck on that plane.

    But hey, this gives something for emasculated right wing troglodytes to whine about, so not a complete loss.

    • Matt Reply
      June 17, 2021 at 12:11 am

      And you don’t need to fly since you are scared. In fact you don’t have the right to. Stay home before your blind compliance spreads. You fear doesn’t change that this is bs put on by Biden. Only shot hole California lead by Newsom pushed this mask in between bites and sips bs.

  24. Charles Reply
    May 1, 2021 at 12:49 pm

    For me the upside of the story is how he handled himself. A gentleman to be sure!
    I’m not so sure that I would have done the same but after all we’ve seen lately I think I’ll follow his lead.

  25. Paolo Reply
    May 1, 2021 at 6:49 pm

    It’s so uniquely American: HAD to start eating a candy bar even before the plane takes off. Actually, only generational American: the ME, ME, ME/ NOW, NOW, NOW generation (..it’s MY freedom and the rest of you can go to hell…). Pathetic.

    • Matt Reply
      June 17, 2021 at 12:12 am

      Read a history book. America has never been a compliant slave nation. I think you should go back home to Britain with your master

  26. Hadassah Reply
    May 1, 2021 at 7:25 pm

    Clearly an anti Semitic action. I wish Avi would have identified it as it really was. Perhaps the sizable Jewish community in FTL will protest.

  27. Aaron Reply
    May 2, 2021 at 1:23 am

    “We are being told the vaccines work so why am I having to wear a mask after contracting the virus last year and also having been vaccinated 2x? Where is the science to back this up? I have antibodies and the vaccine so my chances of infecting anyone else are extremely low.”

    Vaccines work for the person who took the vaccine, in that your chances of being affected by the virus have rapidly diminished. You can still spread the virus even if you are vaccinated, and wearing a mask even if vaccinated helps slow down or even stop the spreading of it, which not only keeps the virus in play but also gives it time to mutate further. But who needs real science, I suppose…

  28. Logos Reply
    May 2, 2021 at 8:17 am

    Any data point on whether it was Halloween sized or the full foot long candy rope? Remarkable to see a grown man defend his integrity as a twizzler consuming rule follower on the local news. The FA should have given him a direct warning eye to eye before calling the police to escort him off the plane.

  29. Paolo Reply
    May 2, 2021 at 8:50 am

    @Aaron
    Your comment is grossly misleading, whether by intention or ignorance is unclear. While it’s true that the extent to which vaccines prevent transmission is unclear ( and the subject of trials and studies around the world), the preliminary evidence is that they do indeed reduce the likelihood of transmission, at the very least. Your comment tries to imply they’re useless, and yet you’re the one imploring a reliance on science? Extraordinary….

  30. Aaron Reply
    May 3, 2021 at 1:56 am

    Try to keep up, Paolo, I realize critical thinking isn’t one of your strong suits. Vaccines reduce the likely hood of transmitting the virus to someone else but do not completely eliminate the chances of transmitting the virus to someone else. Hence the need to keep wearing a mask even if you have been vaccinated. It’s not that hard to understand. Well, maybe for some it is. Your lack of understand simple text is what is extraordinary.

  31. Mark Sanders Reply
    September 23, 2021 at 10:28 am

    Absolutely ridiculous! I’ve flown over half a dozen times during all periods of the pandemic and never mask up between “bites and sips”. I cannot chew with my mask on and my hands/mouth area need to be wiped when eating a meal. It’s entrapment to serve snacks, meals, and drinks and ask people to literally sip and then mask between short 2 and 3 second intervals – that does nothing. Gosh, I hate this pandemic so much. We’re all being treated like we’re constantly sick, even after having the vaccine, and being treated like criminals. Enough is enough. Fly at your own risk!

  32. Pingback: Flight Attendant Declares Fake Gucci Bags Have To Go Underneath The Seat - View from the Wing

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