I was upgraded to a beautiful suite during my last stay at one of my favorite hotels in the world, the Park Hyatt Vienna. Three days were not enough!
Let’s start with the logistics. The Park Hyatt Vienna is a Category Six property, meaning award stays are 25,000 points/night or 12,500 points + $125 (when available). I used cash + points then applied a confirmed suite upgrade to my room (Globalist members are given four confirmed suite upgrades per year, which can be used on a space-available basis). When I checked in, an associate told me I had been upgraded to a “very nice suite” but left the rest a surprise. What would I find behind the closed door?
Park Hyatt Vienna Ambassador Suite
I just laughed when I stepped into the room. What an upgrade! It is upgrades like this that keep me so loyal to Hyatt (perhaps irrationally so).
What a beautiful living room!
How would the bedroom look?
And the master bathroom?
I could get used to this…
Toiletries by Blaise Mautin:
The room featured various sculptures, flowers, books, and artwork:
A crystal lamp reflected light into the living room in the afternoon:
Going all the way back to the entry hall of the suite, there was a second (half) bathroom just to right of the entrance.
A mini-bar and espresso machine were also present.
Lights were controlled by button and a keycard was needed to turn on power in the room:
Park Hyatt Vienna Spa
The lovely Arany Spa includes a sauna, steam bath, ice bath, and large relaxation area.
An “incident” occurred in the spa…I’ll have a separate blog post on that tomorrow. Here’s a hint:
Park Hyatt Vienna Pool + Fitness
I love the stunning indoor pool in this hotel and enjoyed swimming every day.
The fitness center is small, but contains enough equipment for a full workout.
Park Hyatt Vienna Room Service
Globalist members can take complimentary breakfast via room service or in the restaurant. Although the buffet is great downstairs and it is nice to have unlimited refills on coffee and juice, you cannot help but to eat in a room like this.
Park Hyatt Vienna Breakfast
Of course breakfast downstairs in The Bank, a beautiful restaurant, is also great. The hotel is on the site of a former bank and the restaurant has been beautifully restored.
Here’s the menu:
For picture of the buffet, see my prior review. Nothing has changed.
Park Hyatt Vienna Dinner at The Bank
Vienna is full of wonderful restaurants, but for purposes of this review I wanted to try The Bank for dinner one night. We had a reservation at 7:30p, but our table was not ready. The maître d’ suggested we wait for our table in the bar, another beautiful part of the hotel. This was not finished last time I was here.
The hotel also has a cigar bar called the Living Room, a cafe, and an outdoor terrace. Details and menus here.
Anyway, we were finally seated and enjoyed an excellent dinner. I ordered cream of asparagus soup as a starter and rack of lamb for my main. John ordered filet mignon. The food was excellent, though the “cover charge” was annoying. Cover charge? Really?
Park Hyatt Vienna Location
The hotel is so nice I did not want to leave, but it is also in a prime location in the heart of Vienna. You have the best of both worlds here. I’ve never been in a more cleaner, more beautiful city than Vienna.
And don’t forget to stop by one of Viena’s many exceptional Eiscafes (ice cream parlors) while you are in town. I recommend the Spaghettieis, an ice-cream creation that looks like a bowl of spaghetti.
Sunday was a “May Crowning” day for a Roman Catholic congregation outside the hotel.
I loved hearing Lobe Den Herrn played by a brass band and the sound of clomping hoofs from the comfort of my couch. I attended an Anglican Church on the other side of town for an Evensong service.
The Empty Champagne Box
One slip-up. When I arrived there was a note with some chocolate almonds and what appeared to be a bottle of Perrier Jouet Champagne. I thought that was pretty nice…until I found there was no champagne inside the box, just two glasses! Oh well. I was so pleased with the suite I did not even mention it when an associate asked me how my stay was on the way out.
I last published a full review of this hotel in 2014. Nothing much has changed other than the opening of an additional bar in The Bank. This is truly a remarkable property in a remarkable city. I refer a lot of people to this hotel (since it is such a great value using points) and have never heard or read a negative review.
In case you want to compare notes, my original review is below.
> Read More: Review: Park Hyatt Vienna
I love this property. The spa is one of my favorites.
Nice article and review. As you mentioned, this type of upgrade is definitely one of the things I too love about Hyatt. My wife and I stayed here for our 10th anniversary in the summer of 2017. I splurged and used 40,000 points per night x 4 nights (my status had run out so no confirmed upgrades) for a suite. We were then upgraded from standard suite to Ambassador suite. I too just laughed when we walked in. It was a great stay. I wish I could have moved in permanently.
Congrats on the great upgrade. I’d love to live there too!
Wow. Can I live there, please?
Seriously, I’d love to as well.
I just spent 5 days in Vienna at the Hotel Bristol. It was my first time there and had no idea how beautiful and charming the Park Hyatt is. 10/10 would recommend it as a stop on Eurotrip for all.
The Park Hyatt Vienna, a great hotel in a city with many great hotels, is located on Am Hof. This is the largest enclosed square in the First District (in fact in all of Vienna). The First District the Vienna’s Inner City, encircled by the Ringstrasse.
Am Hof was originally the site of a Roman military camp when Vienna was called Vindobona, so roughly 2000 years of inhabited history.
So far I’ve spent 4 1/2 months in Vienna, and will go back again.
Thanks for the great history lesson, particularly concerning the hotel! My wife and I went to the Roman museum when were there and also found the history fascinating.
A lot of great photos. Stayed in the Ambassador suite twice. My favorite Hyatt by a long shot. The one place that made all the effort to be Globalist worth it.
Would you say this is your favorite Park Hyatt property? what would you say are your top three (including both the hotel itself and location youd like to return to)?
This is my favorite Park Hyatt, more so than even Sydney, which is number two. I’d put Milan as #3.
Nice. I’ve lived in smaller houses than that room.
So have I!
WOW What an amazing hotel. It truly looks like the kind of place your dream about staying.
Awhile back I spent four nights there in one of the Ambassadors (paid rate with 4th night free from Citi plus a Diamond suite upgrade). The room was so large and opulent, I had to laugh every time I woke up or returned from sightseeing, though the bedroom was oddly small relative to the rest of the suite. It was definitely the best hotel room I’ve ever had, but I think I’d rank the Park Hyatt Zanzibar slightly above the hotel on whole. I couldn’t recommend either hotel more highly in any case.
Great trip report and photos! Keep up the good work.
Went to Vienna for the first time ever in June and also stayed at this marvelous hotel. Really enjoyed the facilities and location. Definitely would like to go back and stay at this hotel.
I thought the swimming pool was the vault? Are both the restaurant and the swimming pool vaults?
You are correct. The Bank restaurant is the bank main floor.
Many greetings from Park Hyatt Vienna!
We would like to sincerely thank you for your very honest and detailed review.
We are very happy to see that you like our hotel that much and look forward to welcome you again in future.
Thank you so much for your loyalty.
All the best from Vienna,
Your team at Park Hyatt Vienna
It is a lovely hotel. Accommodations are extremely comfortable and very restful.
The early days were marred by farcically inept service in the breakfast restaurant ( a beautiful room though), but they seem to have sorted that out now ( long discussion on FT refers).
when did you stay?
Date on receipt. May 17.