Seattle is the latest home to an unruly passenger, this time forcibly knocking a gate agent to the ground after being denied boarding.
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The Situation As Described
A passenger at Seattle-Tacoma International Airport approached the gate to board a flight late in the process. He was initially told he would not be permitted to fly for lack of a mask. He purchased/found a mask and placed it over his mouth (it doesn’t appear he covered his nose) and attempted to board the aircraft.
Just before he was scanned through, two other Alaska employees came to the gate and denied the passenger boarding for intoxication. One Alaska employee moved in front of the jetway, preventing him from moving to the plane. The passenger pushed her to the ground and she fell hard.
The employee has not returned to work and may have longer-term health concerns from the fall (potentially a concussion and dislocated shoulder.) The incident took place on August 24th, 2020.
KIRO in Seattle reported the incident with video.
Bad Passengers Are Everywhere
Recently, Matthew posted about another poorly behaved passenger which happened to fly Spirit. This passenger happened to fly Alaska Airlines. Whether they choose to fly Allegiant, Spirit, Alaska, or United – it’s not the airlines that create or engender poor passenger behavior – it’s the passengers.
He could have been turned away simply for not wearing a mask earlier, or properly as he boarded. Intoxication only further complicated the matter.
Bad actors are everywhere, and drunk passengers are a danger to themselves and (clearly) others. Alaska was right to deny boarding to this passenger and should consider banning him. If a customer pushed one of my employees to the ground, they would never be allowed back on my premises.
What do you think? Should Alaska ban the passenger?