The brand new Park Hyatt Shenzhen perfects luxury high above southeastern China’s Silicon Valley. When given the opportunity to review the property, I couldn’t pass it up.
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Getting to the Park Hyatt Shenzhen from Hong Kong
It’s no secret that Chinese visaholders visiting Hong Kong can enhance their experience by staying across the border. It’s not ideal for every visit but with high speed train service to Kowloon in Hong Kong from Shenzhen and Guangzhou, it’s far more feasible to stay in China and commute to Hong Kong.
I covered crossing the border via Hong Kong’s MTR in a previous post, I did the same on this visit. However, I thought the hotel was a close enough walk from the station so I did so. It’s not. Don’t do that.
Also, the building it occupies is next to a very large tower, but it was made clear, it’s not in the “big building”, it was in the much smaller buidling (picture taken from my suite on the 39th floor.)
Location
Address: 5023 Yitian Rd, Fu Tian C B D, Futian, Shenzhen, China, 518033
Address: 深圳市福田区福田ＣＢＤ益田路5023号 邮政编码: 518033
Phone: +86 755 8829 1234
Google Maps link (unavailable on Chinese mainland)
Head to Shenzhen and check out the technology malls.
Property
The property occupies about a dozen floors at the top the Ping’an Center. There is a private driveway entrance where bell staff will escort you to the elevators up to reception on the 33rd floor. Design of the property can only be described as exquisite. I loved the decorative oversized chops that reminded me of getting one made with our daughter.
The hotel has several restaurants including a casual dining restaurant, the Living Room. I’ll cover the Glass House in the breakfast section.
Suite
I was upgraded as a Hyatt Globalist for my one-night stay. I loved my suite and even though I was alone, the extra space and separation is always appreciated. Consistent with other Park Hyatts in Asia, I was welcomed with a treat and a letter form the management, and the room was set to turn on the lights and open the shades upon opening the door.
Living Room
Plenty of space with a wrap around couch, lounging chairs and separate dining area at the windows and a mini-bar with Nespresso coffee. The living room has its own guest bathroom as well.
Bedroom
The bedroom was spacious, had closed doors to separate sleeping spaces and offer privacy from the living room. The space was more than adequate, a pair of lit wardrobes glowed when the doors opened. It was a comfortable mattress and a refreshing morning.
Bathrooms
The bathrooms were separated into three areas. The guest bathroom, just inside the entry hallway, featured a Japanese bidet toilet. Behind the doors separating the public and private spaces, the toilet was held in a separate water closet identical to the guest bathroom. The shower, vanities and soaking tub were in another room with floor to ceiling white marble.
Le Labo bath amenities match the attention to detail this property imposed upon every facet of the guest experience.
Restaurant/Breakfast
The 47th floor is home to the beautiful Glass House. In the evenings, the restaurant offers western options with Chinese influences, for breakfast, Globalists may enjoy menu items, buffet or both. The food was absolutely perfect.
Value
This property is an exceptional value for money. Cash rates fluctuate between $200-250/night and award nights start at just 15,000 points, eligible for Category 1-4 redemptions. Service was excellent, many spoke a variety of languages including Cantonese, Mandarin, English, and Japanese amongst others. When returning to Shenzhen I can’t imagine staying anywhere else.
Have you stayed at this property? What’s your favorite Park Hyatt in the world? Your favorite hotel in Shenzhen?
Thanks for the review, Kyle. I have a question for you. I assume you don’t drink tap water in China, even at a property as nice as this. I see a couple small bottles of water in the room. Is that all you use for drinking and brushing teeth and rinsing cups, etc? If not, are you able to get unlimited bottled water, or do you schlepp it from the convenience store or buy it from the minibar?
They provide plenty. Two bottles bedside, two at the vanity, two at the mini bar, they restock at turn-down service and you can call for unlimited bottles. I always brush my teeth with local water with a few exceptions based on research that suggests it’s good to have some local introduction to the water in case you accidentally ingest water, there’s already an initiation within your system. But at the Park Hyatt, there’s no need to BYOW.
I was in Yunnan and Sichuan two weeks ago. The four hotels at which I stayed provided pitchers—about a half gallon—of purified water ( yes, I do trust that it really was purified).
I can get a bit lax with the water when I travel. I do recall using tap water for tooth brushing and maybe I actually drank some too. I’m making a good recovery .
When i stayed in late August this year, suite yet available, and the room quite smelly. Complicated design of elevators to lobby, restaurant, room, gym etc. Only good is food quality. Overall just feel like a Hyatt Regency branded as Park Hyatt.
The hotel is not close to the mainland/HK border as you point out. However, a short ~10 min walk through underground City Link (a passage with shops and restaurants) gets you to Convention and Exhibition Center metro from where two stops direct to Futian border crossing. From there a train to Hung Hom station in Kowloon. In my experience, it’s about 2 hrs including border crossing. On the HK side taking 1st class is probably better since more chances for a seat. Extra fee has to be paid with Octopus card either on the platform (machine) or on board at the car door.
This particular Park Hyatt was trashed over and over on FT and TA etc following its opening. Surprised to see you hold opinion to the contrary. Was your stay comped by hotel management?