Allegiant Travel Company’s $700MM gamble into the resort business is struggling to take-off, but will Allegiant offload it before it has a chance to get airborne? If you are considering booking travel or signing up for a new credit card please click here. Both...
A Simple Solution For The Lout Who Blared Music From His Phone In Hotel Gym
I learned something valuable at the Park Hyatt Aviara: sometimes people truly are oblivious to the fact that they act like idiots. In this case, an interaction over loud music ended surprisingly easily…and positively. Loud Music, No Headphones In...
Crazy: Hotel Adds Automatic Gratuity…For Minibar Purchase!
From the chronicles of absurd hotel fees comes a laughable new chapter: adding gratuity for items consumed from the in-room minibar. Hotel Adds Minibar Gratuity…What’s Next? A reader shared his recent folio at the Fairmont Vancouver Airport in British...
Why Hotels In New York City Are So Expensive Right Now
The average nightly rate at a New York City hotel just hit a record high with no relief in sight. The reason? 20% of hotels have become shelters for migrants and the homeless. Hotels In New York City Have...
Michelin Guides New Key System: 2024 US Hotels List
The US Michelin Guide introduces a new hotel ranking system with keys, offering trusted evaluations of exceptional accommodations across states like California, New York, Colorado and Washington DC. If you are considering booking travel or signing up for a new credit...
Making My House Smell Like A Luxury 5-Star Hotel
One of the lasting memories of a premium hotel is the scent pumped through the ventilation. I finally bought the scents and it’s incredible the difference it makes. If you are considering booking travel or signing up for a new credit...
Hospitality Industry Returns To Pre-Pandemic Employment Level: Can We Finally Get Service Back?
Nestled in amongst the strong jobs report today was news that the leisure and hospitality industry has finally returned to pre-pandemic employment levels. Can we finally expect the end of the COVID cost cuts and better service? Sadly, I...
“Curation Fee” Is The Latest Hotel Junk Fee
A New York hotel may not charge a “resort” fee but now passes on a $30 daily “curation” fee to its guests. But clever names do not mask the stench of mandatory hotel junk fees. NYC Hotel Debuts “Curation...
Cheap Hotel Near YYZ Airport: The Right Choice For Us
My son Augustine and I arrived late (10:30 pm) into Toronto and had an early flight out (8:00 am) the next morning, requiring an overnight stay. I made the choice to save money and chose a cheap hotel near...
A Beautiful Case Study Of Hotel Service Recovery
I mentioned in my review yesterday that I had a minor service incident at the Andaz Bali and I want to unpack it a bit here, especially to praise the hotel for the way its excellent service recovery. Perfect...
My Top 10 Hotel Stays In 2023
As 2023 draws to a close, it is time for my annual “Top 10” series. Here, I’ll look back on my 10 favorite hotel stays from 2023. My Top 10 Hotel Stays In 2023 As a reminder, this is...
“Judith And Peter” Want You To Know How Blessed They Are
I had to chuckle at a family that checked-in in front of me at the Thompson Hollywood then who I ran into again at the pool. While not as offensive as Tweedledum and Tweedledee, you just have to wonder...
Hotel Clerk Throws Out Diamond Guest Who Insulted Her
I’m not sure whether I’m on the side of Karen or Kevin in this particular exchange, but a vaunted “Sleep Inn Diamond Member” was tossed out of a hotel after he called the front desk clerk a female dog....
$660,000 For A Hästens Bed?!
For all the travel that I do, I still spend more time in my bed than anywhere else on Earth. I’ve long been a fan of beds made by Hästens, the Swedish company that offers the most comfortable–and expensive–beds...
Trying To Find Value When Hotel Points Let You Down
We have an upcoming trip to New York City, and despite the rumors of travel experiencing a lull, the city is absolutely packed. How do you find value when hotel points aren’t an option? If you are considering booking...
Hotel Breakfast Thieves Exploit Loophole To Satiate Gluttony
It’s bad enough that thieves waltz into a hotel and help themselves to breakfast even when they are not guests, but now they are boasting about it on social media. Hotel Breakfast Thieves: Scum Breakfast at many limited-service hotel...
Humiliated For Ratting Out A Jerk Who Filled His Backpack With Beer In A Hotel Lounge…
Reader Fathiss sent me the story below, which I found amusing due to its unexpected twist at the end. Do you speak up when you see someone taking food or drinks out from a hotel or airport lounge? Does...
Hotel Hopping In Bali
I suppose it would drive most people crazy, but instead of just parking myself at one hotel in Bali I decided to try three different hotels (over five nights). Hotel hopping in Bali has its perks. Bali Hotel Hopping:...
Brunch At Ivory Manor Boutique Hotel – Pretoria, South Africa
It was great to be back in South Africa. Rather than hotel hopping this trip, I stayed with good friends in Pretoria. On a pleasant Saturday morning, we enjoyed a lovely brunch at the Ivory Manor Boutique Hotel, a...
Is It Ok To Eat Shirtless At Resort Restaurant?
I pose an etiquette question: is it okay to eat with your shirt off if staying at a fancy resort? When is shirtless hotel dining reasonable, if ever? Shirtless Dining At Fancy Hotel Restaurant? A reader sent me the...