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Home » Reviews » Flight Reviews » Review: Brussels Airlines A320neo Business Class
Brussels AirlinesFlight Reviews

Review: Brussels Airlines A320neo Business Class

Matthew Klint Posted onFebruary 24, 2025February 25, 2025 15 Comments

Brussels Airlines A320neo Business Class Review

From Copenhagen to Brussels, I flew on a Brussels Airlines A320neo in business class, a short but pleasant flight.

Brussels Airlines A320neo Business Class Review

My return ticket was booked using 70,000 Air Canada Aeroplan points and 173.70 CAD in taxes from Copenhagen to New York via Brussels in business class.

I arrived at Copenhagen Kastrup Airport after a short but productive overnight in a sleeping pod in central Copenhagen…

a sign in a building

Lufthansa Group carriers share a common check-in area. Shortly, I was checked in for my flights to New York and on my way to the lounge.

Brussels Airlines A320neo Business Class Review

people standing in a line at an airport

Brussels Airlines A320neo Business Class Review

While SAS has left Star Alliance, Lufthansa Group business class passengers (and some other Star Alliance carriers like Air Canada) are still able to use the SAS Business Lounge. Although I have Star Gold status and SAS Gold status, I could not use the upstairs Gold Lounge, only the downstairs Business Lounge.

a glass doors with a sign on the front

a sign in a building

a sign in a case

a lounge area with chairs and tables

a room with tables and chairs

a restaurant with a bar and counter

a plate of food and a cup of coffee

Boarding began slightly behind schedule at 6:30 am, but boarding was very efficient and we pushed back on time.

Brussels Airlines A320neo Business Class Review

a white airplane on a runway at night

Brussels (SN) 2268
Copenhagen (CPH) – Brussels (BRU)
October 2024
Depart: 6:50 AM
Arrive: 8:25 AM
Duration: 1hr, 35min
Distance: 470 miles
Aircraft: Airbus A320neo
Seat: 1F (Business Class)

Onboard, I found my seat in row one.

Brussels Airlines A320neo Business Class Seat

The Brussels Airlines A320neo has 180 seats onboard. As with most European carriers, business class is simply a coach aisle or window seat with the middle seat blocked. That allows the size of the cabin to be variable based on demand.

Brussels Airlines A320neo Business Class Review

Brussels Airlines A320neo Business Class Review

Brussels Airlines A320neo Business Class Review

a row of seats in an airplane

Brussels Airlines A320neo Business Class Review

On my flight, only the first two rows were designated as business class and I had my row to myself.

a row of seats in an airplane

Legroom in rows 2-10 is 30 inches, the exit rows (11 and 12) have more legroom, then rows 14-29 have 29 inches of legroom and the last row rows, 30 and 31, have only 28 inches.

This was a brand-new aircraft and while there appeared to be provisioning for future USB-A and USB-C outlets, none were installed.

Brussels Airlines A320neo Business Class Review

I’d avoid the bulkhead on future flights: the legroom was constrained and I ahd to store my smaller carry-on item in the overhead bin.

a person's legs in jeans and shoes

a sign on a wall

The overhead passenger service unit did have personal air vents.

a close up of a panel

Brussels Airlines A320neo Business Class Food + Drink

A light breakfast was served after takeoff, which included a warm croissant and Laugenbrötchen (pretzel roll), sliced grapefruit + orange, yogurt, and butter, strawberry jam, and double Crème Brie.

a tray of food on a table

a card on a plate

a plate of food on a tray

Coffee was served in paper cups rather than ceramic, which I found odd, but the meal service was excellent overall and as a US-based flyer, I just enjoyed the novelty of a meal on such a short flight. It’s arguably unnecessary, but very much appreciated.

a cup of coffee on a napkin

Brussels Airlines A320neo Business Class Lavatory

The aircraft has one lavatory in the front of the aircraft and two in the rear. The forward lavatory was spacious enough to turn around and clean.

a sink and toilet in a plane

a sink in a plane

a hand wash bottle on a counter

a close up of a door handle

Brussels Airlines A320neo Business Class IFE + Wi-Fi

There was no in-flight-entertinament and Brussels Airlines does not offer wi-fi onboard.

However, it was a very beautiful day for travel and I enjoyed gazing outside the window during the short flight:

an airplane wing and a body of water

an airplane wing and the sky

the wing of an airplane

an aerial view of a city

an aerial view of a city

a green field with trees and buildings
I dream of a summer residence in Europe like this one day…

aerial view of a landscape with trees and buildings

an aerial view of a landscape

Onboard Service

Good service onboard from the flight with a cheerful greeting upon boarding and several offers of drink refills in the cabin even after breakfast trays had been cleared away.

a glass of water on a napkin

I took the cabin pictures above after we landed (I waited for other passengers to depart) and the crew was very proud of the new aircraft.

CONCLUSION

My short Brussels Airlines A320neo flight in business class was pleasant and anti-dramatic (in a good way).

an airplane at an airport

a plane at an airport

After stepping off the aircraft, I walked toward The Loft lounge for a quick visit before making my way over to the non-Schegen area for my flight to New York.

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About Author

Matthew Klint

Matthew is an avid traveler who calls Los Angeles home. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working both in the aviation industry and as a travel consultant, Matthew has been featured in major media outlets around the world and uses his Live and Let's Fly blog to share the latest news in the airline industry, commentary on frequent flyer programs, and detailed reports of his worldwide travel.

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15 Comments

  1. Taxi Reply
    February 24, 2025 at 12:51 pm

    Pitching the buy on board menu in business does come off as a bit tacky, but maybe on brand for what the LH Group has become

    • Matthew Klint Reply
      February 24, 2025 at 12:52 pm

      Agreed. I’m going to do a separate post on that.

    • PM Reply
      February 24, 2025 at 1:31 pm

      They’ve actually cheapened the service as you used to be able to order stuff from BOB on a complimentary basis and actually munch on something worthwhile (e.g. cheese and cold cuts) instead of the salads etc they normally serve in business. No wonder they have so few pax upfront that they have stopped using a curtain years ago.

      It’s really disappointing as the staff tend to be very pleasant (which is no mean feat, as Belgium isn’t really famous for amazing service in hospitality etc) but they’ve got so little to work with. BRU is great for UK/EU connections though, so I do try to choose SN when the timings work, sticking to the back of the bus

  2. Willmo Reply
    February 24, 2025 at 1:27 pm

    ‘Anti-dramatic in a good way.’

    That’s exactly right- that’s exactly what I look for in a EuroBiz flight.

  3. Jerry Reply
    February 24, 2025 at 1:31 pm

    No Wi-Fi and no power ports. Give me a break. This is beyond excusable at this point

    • Matthew Klint Reply
      February 24, 2025 at 1:58 pm

      I would agree…good thing it was short enough that it was not a huge burden.

  4. Arthur Reply
    February 24, 2025 at 1:47 pm

    Have you done a trip review on the SN flights from/to US and BRU? Could not find one. If not, you should check it out. Personally, I’d rate them a little lower than LH, but above UA, and with the added quirk of the “Beer Bar in the Sky”. Plus, you might see Belgian royalty.

    • Matthew Klint Reply
      February 24, 2025 at 2:03 pm

      Wednesday I’ll post the BRU-JFK review.

  5. derek Reply
    February 24, 2025 at 4:31 pm

    I wonder if anyone remembers the name of the Russian submarine that was a museum ship in Copenhagen? It was a one ship museum on the river. I cannot find it online. The museum was operating in 1997.

    • derek Reply
      February 24, 2025 at 4:38 pm

      There was a Soviet submarine U-359 that was a museum ship at Nakshov, Denmark from 1994-2010. Scrapped at Fredrikshavn, 2011 but Nakshov is not Copenhagen.

  6. Freddie Reply
    February 24, 2025 at 6:36 pm

    Correction, it was not Roquefort cheese spread on the picture but Rochefort butter (butter from the town of Rochefort in the Ardennes).

    • Matthew Klint Reply
      February 24, 2025 at 8:46 pm

      Thank you! I didn’t eat it, so that is very helpful.

  7. St James Reply
    February 24, 2025 at 10:50 pm

    Offering only some spreads with the carbs is super stingy. Like c’mon at least slice of ham and/or cheese surely wouldn’t kill the catering budget.

  8. Pierre Reply
    February 25, 2025 at 12:23 am

    The “Roquefort cheese spread” is Rochefort brand butter, not cheese,
    I hope it didn’t taste like Roquefort cheese. Yikes.

  9. FNT Delta Diamond Reply
    February 25, 2025 at 7:41 am

    Was there at least booze?

    That breakfast is awful. For 5 euros you could have gotten a better breakfast at an airport kiosk. And how does a brand-new plane in the year 2025 not have outlets?

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