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Home » Reviews » Hotel Reviews » Review: Hyatt City of Dreams (Manila) – Suite
Hotel ReviewsHyatt

Review: Hyatt City of Dreams (Manila) – Suite

Kyle Stewart Posted onDecember 30, 2018November 14, 2023 5 Comments

During a mileage run to the Philippines, I was able to check out the Hyatt City of Dreams in Manila. This hotel uniquely combines luxury and value, especially when staying on World of Hyatt points.


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Location

The hotel is located close to the airport (about a 15-minute drive in good traffic, $6USD with tip), the Manila City of Dreams complex is not technically in Manila, it’s just south of the city and west of the airport. It’s near to the Mall of Asia and is part of the Manila Bay complex which includes the Nobu Hotel Manila. It’s important to note that this is not the same property as the Hyatt Regency Manila City.

Passive visitors like myself wouldn’t make the distinction… until you get into a cab and face the tremendous traffic. If you’re visiting for work, make sure to note the neighborhood you intend to spend most of your time to avoid lengthy commutes.

Phone: +63 2 691 1234

Address: Belle Ave, Parañaque, 1701 Metro Manila, Philippines

Google Maps Link

The hotel offers free airport shuttle service. It’s rare to find an off-airport property that has a free shuttle bus in a city as large as Manila.

Property

Several buildings comprise the City of Dreams complex, the Hyatt is at one end with private residences at the other. The building hosts a medium-size casino spanning two floors, a handful of restaurants, shops, pool, spa, and fitness center. I have a separate post with highlights from the City of Dreams, so for this post, I will focus on the hotel itself.

As a Globalist, I enjoyed free wi fi and great signal strength throughout the property.

Hyatt City of Dreams gym
Hyatt City of Dreams gym
Hyatt hot tub
Hyatt hot tub
Hyatt Pool
Hyatt Pool
Pool split-level
Swimming pool split-level
Tropical drink, poolside
Tropical drink, poolside

Suite

At the front desk I was upgraded to a suite with early check-in and check-out as late as 4 pm. My suite (7701) wasn’t a traditional closed-door suite but had all of the space and plenty of separation from the bathroom. It was a corner room with glass on two sides, shaded in the bathroom.

Suite 7701
Suite 7701

Bathroom

Leading to the bathroom is a dresser, closet with safe, and a walk-in closet three meters deep.

IMG_0161Walk-in closet and wardrobe
Walk-in closet and wardrobe

The bathroom was as large as some hotel rooms I have had. A makeup desk with high visibility lights and marble floors greet you as you walk into the bathroom. At the glass wall is a very large soaking tub, next to which was a huge shower (with rain showerhead and sprayer.)

Soaking tub
Soaking tub
Huge shower
Huge shower

The toilet was not closed door, but was very private, unfortunately without a bidet seat attachment (they do offer a “bum gun.”) A double vanity and large mirrors run the length of the bathroom opposite the shower and tub.

Toilet
Toilet
Dual vanity
Dual vanity

Bedroom

A small chaise lounge and lamp occupy an alcove at the far left corner of the room. The flat screen TV and cabinet are opposite of the bed with coffee machine, mini-fridge (with two slots for your own water bottles – the rest are triggered.) Traditional suite enthusiasts might rebuff the claim of “suite” given that the separation of space is limited, all of the living, working and sleeping is done in one room. However, closing the sliding pocket door between the hallway and bathroom did help the room to feel enclosed and separate. It also made the room nearly completely quiet so far removed from the hallway.

Chaise lounge
Chaise lounge

The desk is large with plenty of outlets and space for two laptops and then some. I was able to get work done while on property which is a challenge in other rooms and suites.

Desk
Desk

Lounge

The seventh floor holds the club just off the elevator. The lounge is, if anything, over-staffed. There were so many that I am not sure I saw the same person twice but this is all a good thing. A custom order window will make omelets, dumplings, and noodle soup for breakfast. At dinner, other hot items are put out with different dishes daily. A prepared mango was brought to the table by the staff without request, I obliged – when in Manila.

Charcuterie, baked goods samples
Charcuterie, baked goods samples
Shumai with three sauces
Shumai with three sauces
Made-to-order omelet and bacon
Made-to-order omelet and bacon
Obligatory mango
Obligatory mango

In addition to the hot items in the morning, there were also tables of fruit, pastries, fruit juice, custom coffee, and other local items. In the evening, cocktails are offered for two hours from 6-8 pm with hot hors d’eourves, cakes, and savory items.

Lounge
Lounge

For frequent visitors to Asia, the lounge was on par with other exceptional experiences. For many Americans who struggle to find the same level of value and service in American business Hyatt properties, your wildest dreams will come true. It was everything a hotel lounge breakfast could be and more.

Breakfast in The Café

In the lobby, the Café offers buffet-style breakfast, lunch, and dinner in a big way. For lunch, brunch, and dinner, seafood is the star of the show as does a price increase up to about $50 USD.

The Café
The Café

There was something for everyone with Japanese, Indian, Chinese, Filipino, Western, Charcuterie, Salad, juice bar, and breakfast dessert otherwise known as pancakes, waffles, and French toast.

Chinese station
Chinese station
Fresh pressed juices and smoothies
Fresh pressed juices and smoothies

a kitchen with bowls of food

a chef cooking in a restaurant

Salad Bar
Salad Bar

a counter with food on it

Carvery station
Carvery station

a table with food on it

a chef cooking in a kitchen

a plate of food with sauce
Chinese and shumai
Made-to-order omelet
Made-to-order omelet
Fresh pressed juices and smoothies
Fresh pressed juices and smoothies
Waffles
Waffles

Service at breakfast was also excellent. In particular, my server Auggie, was so attentive that he replaced my espresso before I had a chance to try it because it had been sitting about 10 minutes and he wanted me to have a fresh cup. He also brought me fresh pineapple because it was just cut. This is one of the reasons why I stay with Hyatt through thick and thin, their level of service surpasses other chains especially when factoring in the affordability of this particular property. Can Marriott or IHG enthusiasts get the same value at the second to cheapest redemption level?

New espresso
New espresso
Fresh cut pineapple
Fresh cut pineapple

Value

This hotel is a great value, especially on points. This property, despite its high level of finish and amenities, is just a Category 2, or 8,000 points/night. The cash rate was higher for me at $150-200/nt, my points seemed like the best way to go, now that award bookings also count towards status. As a Globalist, I received a corner suite upgrade, an excellent lounge experience, and late checkout privileges at their insistence. I would certainly return to this property.

Welcome amenity
Welcome amenity

Have you stayed at the Hyatt City of Dreams Manila? How was your experience? What’s your go-to property in Manila?

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About Author

Kyle Stewart

Kyle is a freelance travel writer with contributions to Time, the Washington Post, MSNBC, Yahoo!, Reuters, Huffington Post, MapHappy, Live And Lets Fly and many other media outlets. He is also co-founder of Scottandthomas.com, a travel agency that delivers "Travel Personalized." He focuses on using miles and points to provide a premium experience for his wife and daughter. Email: sherpa@thetripsherpa.com

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5 Comments

  1. Joel Reply
    December 30, 2018 at 8:00 am

    Loved it. I was overnighting and just visiting friends in metro Manila. Had time to pop into the casino and won about 20 USD playing slots. That was the highlight of my overnight stay.

  2. Matthew Reply
    December 30, 2018 at 4:18 pm

    Nice review. Property is so much better than the old casino property in that seedy part of town.

  3. Jerry Reply
    December 30, 2018 at 4:59 pm

    I agree, this is a great review and makes me wish I had Hyatt Globalist status. Glad you enjoyed your stay, Kyle.

  4. Joe Reply
    December 30, 2018 at 5:20 pm

    Have things changed at this hotel? I used to stay here quite a bit as a Hyatt Diamond before, and although I received lounge access and buffet breakfast, I was told Suite upgrade was not possible as this is one of the properties on suite exclusion list.

    Excellent property at 8000 points per night, and very well run property. I highly recommend it.

    • Kyle Stewart Reply
      December 30, 2018 at 5:35 pm

      I believe that change happened with the new Globalist upgrade benefits.

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